I bought a mystery pack of cards just so I have some in the house for when I forget. Genuinely was really impressed, I'll use them all, cards for birthdays, new home, congratulations, sympathy. The ma... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Just came here to reiterate that OhhDeer has been one of my favourite companies since my first year of uni about 8 years ago. This website has consistently had the cutest little gifts as well as havin... See more
Company replied
I ordered three cards from this company. For some reason, two of the cards had been jammed sideways into the bottom of the envelope causing the edges to become buckled and dog-eared. It would have tak... See more
The site does warn that delivery times are increased during sale periods, but it wasn't until after I'd ordered that I found out this would be 10 working days before dispatch. With the bank holidays r... See more
Company details
Written by the company
The place to find quirky greeting cards, gifts, stationery and much more!
Contact info
Ohh Deer Ltd, 2nd and 3rd Floor, The Old Art College, 12 Frederick Street, LE11 3BJ, Loughborough, United Kingdom
- 01509 812075
- help@ohhdeer.com
- ohhdeer.com
3.5
Average
6K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Speedy delivery
Speedy delivery & appeared to be well packaged but one of them came cracked which was a shame. Hopefully doesn’t impact the actual plant tho!
7 January 2022
Reply from Ohh Deer
Hi Rianna,
It's great to hear the order arrived quickly but we are very sorry to hear there was a crack on one of the items.
Our team would love to help sort this out for you as soon as possible so we will be in touch via email.
The Ohh Deer Team
Unusual products and fast delivery.
Unusual products and fast delivery. I would recommend this company.
7 January 2022
Reply from Ohh Deer
Hello Gill,
Thank you for your lovely review and feedback :).
The Ohh Deer Team
Reply from Ohh Deer
Hi Bryony,
It's great to hear you were able to find the perfect Christmas gifts from our webpage!
Thank you
The Ohh Deer Team
Great range of products
Great range of products, easy to browse website and reasonably priced. Communication was great and delivery incredibly fast
6 January 2022
Reply from Ohh Deer
Hi Rachel,
We're delighted to hear you've received the great product and service we aim to provide!
Thank you
The Ohh Deer Team
Not deliverd in Two weeks
6 January 2022
Reply from Ohh Deer
Hi Steven,
We are very sorry for any disappointment caused by the delivery of your order. Unfortunately carrier service providers do not operate over Christmas and New year holidays so the parcel transit time would not include these dates. However we do apologise for any disappointment caused by these non working days.
Our team have checked up on the tracking for you and can see this order has since been delivered to you, we will ensure someone gets in touch with you shortly to confirm this has been delivered.
Kind regards
The Ohh Deer Team
Reply from Ohh Deer
Hi Polly,
It's brilliant to hear the order arrived swiftly and well packaged :)
Thank you
The Ohh Deer Team
Fun website
Fun website.
Unusual items.
Arrived very quickly even amid Christmas chaos.
5 January 2022
Reply from Ohh Deer
Hi Catherine,
It's great to hear yo enjoyed the full range of products we offer and were able to get your order in time for Christmas!
Thank you
The Ohh Deer Team
Love it!
Amazing. Everything was beautifully packed and came on time. Love getting unique gifts from here. One of my favourite places to browse and shop online.
5 January 2022
Reply from Ohh Deer
Hi Freya,
Thank you for your great feedback, we'll be passing it onto the team!
Thank you
The Ohh Deer Team
Delivery was accurate and prompt
Delivery was accurate and prompt. Order arrived sooner than expected!
5 January 2022
Reply from Ohh Deer
Hi Steve,
It's fantastic to hear your order arrived even sooner than expected!
Thank you
The Ohh Deer Team
Will use over and over again
User friendly website, great delivery time, packaging on point. Bought gift bags and kept them in the immediate family so I can use them again because I liked them so much!
5 January 2022
Reply from Ohh Deer
Hi Chaz,
Thanks for your review, we are pleased to hear your order arrived promptly and well packaged :)
Thank you
The Ohh Deer Team
One of my items was damaged when it…
One of my items was damaged when it arrived as the box was wet
5 January 2022
Reply from Ohh Deer
Hi Roisin,
We are very sorry to hear that your order has arrived wet and damaged. This is certainly not up to the standard we aim to provide as a company and would love to help get this sorted for you asap.
A member of our team will be in touch via email to help resolve this for you shortly. If you need any further assistance in the meantime please reach out to help@ohhdeer.com.
Kind regards
The Ohh Deer Team
Reply from Ohh Deer
Hi Trevor,
Thank you for your review, we are pleased to hear you enjoyed the items purchased :)
Our standard service is a second class delivery so would be estimated to arrive after Christmas day when ordered on the 21st of December, however if you do need any assistance with the order or shipping guidelines our team are always available to help via help@ohhdeer.com.
The Ohh Deer Team
Not a yearly planner.
This journal is super cute and looks as advertised but it only has enough pages for a little over 3 months. I've been buying Ohh Deer planners for at least three years that had enough pages for the entire year and I was surprised this didn't have that considering the price was almost identical. I'm pretty disappointed in this because I feel ripped off and even if I wanted to buy multiple of this planner to use throughout this year, it's already sold out.
4 January 2022
Reply from Ohh Deer
Hello Becca,
We are very sorry to hear of the disappointment caused by the Mountain Range Daily Planner purchased.
We advertise this A6 planner as a 4 month view planner with a page spread with one side for Today's Objectives and the other side for Notes, designed by Maus Haus.
We do however apologise if the listing was unclear in anyway to lead to the disappointment caused.
If our team can assist in any way at all please message us at help@ohhdeer.com and we will be happy to assist straight away.
Kind regards
The Ohh Deer team
Highly Recommend!!
Lovely range of products to cover all occasions and more: brilliant quality, efficient delivery and packaging was great too!
4 January 2022
Reply from Ohh Deer
Hi Mona,
We are pleased to hear your package arrived swiftly and you loved the packaging used too!
Thank you
The Ohh Deer Team
Excellent products
Excellent products, great website. Customer service is easy to access and responds quickly. Delivery is fast. Cards are beautiful - good design & feel. Couldn't ask for more!
4 January 2022
Reply from Ohh Deer
Hi Elliot,
It's wonderful to hear you found our webpage and service easy to access and helpful, thanks for sharing :)
Thank you
The Ohh Deer Team
Perfect!
Perfect item, exactly as shown.
Missed the guaranteed last order date for Christmas but it still came in time, very impressed!
4 January 2022
Reply from Ohh Deer
Hi Lauren,
It's brilliant to hear your order arrived promptly!
Thank you
The Ohh Deer Team
Always Happy with Ohh Deer!
I have ordered from Ohh Deer many times and am never disappointed. This time a couple of the items I ordered were later found to be out of stock but they refunded me straight away. Very good customer service and such great products!
4 January 2022
Reply from Ohh Deer
Hi Julia,
It's great to hear our customer service team were able to help you straight away and you enjoyed the product received :)
Thank you
The Ohh Deer Team
Lovely set as a gift for my daughter
Lovely set as a gift for my daughter. Arrived in time for christmas
3 January 2022
Reply from Ohh Deer
Hi Olivia,
It's lovely to hear you were able to find the right gift for your daughter :)
Thank you
The Ohh Deer Team
Always perfect shopping at Ohh Deer
The gift arrived very quickly and was even better than expected!
1 January 2022
Reply from Ohh Deer
Hi Vera,
We're delighted to hear that the order was even better than expected!
Thank you
The Ohh Deer Team
Excellent customer service
Had a few issues with delivery of part of my order where an item was lost during delivery and then arrived damaged but the customer service team were incredibly helpful in arranging a replacement be sent out quickly.
31 December 2021
Reply from Ohh Deer
Hi Charlotte,
It's fantastic to hear our customer service team were able to resolve the issue so quickly for you, thanks for sharing!
Thank you
The Ohh Deer Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.