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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the soft, comfortable, and luxurious fabrics, as well as the flattering styles and true-to-size fit. Many appreciate the elegant and versatile designs, often highlighting their suitability for travel and capsule wardrobes. The customer service is frequently described as exceptional, with people commending the staff for their quick, helpful, and professional responses, especially when assisting with exchanges and addressing concerns. However, some customers were not happy with the return process, mentioning issues with receiving confirmation or new order numbers after requesting an exchange. A few also noted that the sizing could be inconsistent, with some items running smaller than expected or having proportional issues that made exchanges difficult.

What people talk about most

Product

Consumers generally express satisfaction with the product quality, highlighting the soft, high-quality... See more

Customer service

Reviewers consistently express high satisfaction with customer service. Many customers highlight the prompt,... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality of fabrics, often... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and professionalism. Customers... See more

Order

Customers consistently note positive experiences with order processes. Many reviewers praise the ease of... See more

Based on these reviews

Rated 5 out of 5 stars

Oglmove is fantastic. The clothing is soft, comfortable, true to size, extremely flattering, and the colors match the samples shown online. I love the initial pieces I have purchased so much it only t... See more

Company replied

Rated 5 out of 5 stars

Fantastic customer service! If I could give 10 stars I would. I needed help with an exchange and their customer service was quick, helpful and made my exchange effortless. I love my outfit! Buttery so... See more

Company replied

Rated 5 out of 5 stars

I can't say enough about the Customer Service I received from the Oglmove Team. I received my order and the top was to small and the pants were to large. So I sent an email to Customer Service asking... See more

Company replied

Rated 5 out of 5 stars

Excellent product and excellent customer service. I needed to exchange a M skirt for a S skirt. I got an immediate reply to my email and the exchange process could not have been easier. The bra top... See more

Company replied


Company details

  1. Clothing Store

Written by the company

As a proud B Corp, we believe that the daily routine of getting dressed should be an experience of ongoing gratitude and love — the words that inspired our name, OGL. Our mission is to connect humans and nature through sustainable fashion. That's why we set out to design elevated basics made from innovative fabrics, and 1% of your order will support our work in protecting the environment. We are also committed to minimizing our carbon footprint. Our fabrics and packaging are manufactured according to the best practices outlined by the UN's Sustainable Development Goals.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
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3-star
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1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The clothing at OGL is amazing

The clothing at OGL is amazing! Well constructed, environmentally created and feels great on. The tops with the built in bra are fantastic! I’ve just ordered and tried on the black dress… terrific for travel. Can be dressed up or down.
Huge thanks to Norah in the service dept that helped me get the right fit. Love this company… will keep on my frequent flier list. Great company ethics, too!

13 April 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Natalie 💛

Wow, thank you so much for your kind words—this truly means the world to us 😊

I’m so happy to hear you’re loving the pieces, especially the built-in bra tops and the black dress. It’s wonderful to know it works so well for travel and can be styled in different ways—that’s exactly what we hoped for ✨

I’ll also be sure to pass your lovely message along to Norah—she’ll be so happy to hear this!

Thank you again for your support and for believing in what we do. It really means a lot to our whole team 💛 We can’t wait to have you back again soon 😊

Warmly,
OGL Team

Rated 5 out of 5 stars

Well made clothes

Love the fit and quality of the clothes. Unfortunately those with natural larger chests will still need a bra for support with the brami tops (probably full C and up). Great customer service.

13 April 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Tara💛

Thank you so much for your honest and thoughtful feedback—it really means a lot to us 😊

I’m so happy to hear you love the fit and quality of the clothes, and I truly appreciate you sharing your experience with the brami tops as well. You’re absolutely right—support can vary depending on individual needs, especially for fuller bust sizes, and your insight is incredibly helpful for both us and other customers.

We’re continuously working on improving our designs to better support a wider range of body types, and I’ll be sure to pass your feedback along to our team 💛

Thank you again for your support and kind words about our customer service—it means so much to us 😊

Warmly,
OGL Team

Rated 5 out of 5 stars

Bought my first two pieces from OGL

Bought my first two pieces from OGL. Material is soft and comfortable. Quality is excellent. Once I ordered the product, I was kept informed as to the status of my order, that was delivered in a timely manner. When I reached out to customer service, there was a speedy response that was also helpful. Good quality clothing and good customer service. I'll be ordering from them again!

12 April 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Merrie 💛

Thank you so much for sharing this—it truly means a lot to us 😊

I’m so happy to hear that your first experience with OGL was a positive one, from the soft, comfortable fabrics to the overall quality. It’s also wonderful to know you felt well-informed throughout the process and that our team could support you quickly when you reached out ✨

Your trust and support mean everything to us, and we can’t wait to have you back again soon 💛

Warmly,
OGL Team

Rated 1 out of 5 stars

Terrible customer service - beware!!

The dress I ordered was the wrong size so I reached out to return/exchange it. I didn’t hear back from them for 3 days and they said I could exchange the dress but would have to pay another shipping fee. I paid that through PayPal but after another 2 days didn’t receive a confirmation of the exchange and a new order number with tracking info. The phone number they provided was for a random guy who knew nothing other than it was a wrong number. They don’t live up to their stated return policy at all. Terrible customer service and feels like a scam. Caveat emptor!!

10 April 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Caro,

I hope you’re doing well 💛

I’m truly sorry for the unpleasant experience. I completely understand how frustrating it must have been to wait for a reply and that’s never the experience we want for you.

No worries though, you’re all set now. We’ve arranged for your exchanged item to be sent out, and you’ll receive the tracking details very soon.

We’re still a small business, but we truly take feedback like yours to heart and are actively working on making our return process clearer and more straightforward. I’ve also sent you a follow-up email from bonnie@oglmove.com
—whenever you have a moment, please feel free to check it 😊

Thank you so much for giving us another chance. We truly appreciate it more than you know 💛

Warmly,
Bonnie from OGLmove

Rated 5 out of 5 stars

Great experience with OGL move

I had a great experience with OGL move, the dress I bought looks great and is really flattering and the customer service is top notch!

13 April 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Sybil 💛

Thank you so much for your lovely feedback 😊

I’m so happy to hear you had a great experience with OGLmove and that your dress looks flattering on you—that’s exactly what we hope for ✨ It also means a lot to know our customer service made a positive impression on you.

We truly appreciate your support and can’t wait to have you shop with us again 💛

Warmly,
OGL Team

Rated 5 out of 5 stars

Exchange process easy!

I had to make an exchange because the pants ran a little big for me. I am size 8 and usually order large. But here I am a 6/7 so I needed to exchange for medium. The quality was great. I sent Bonnie, the woman who had written to me immediate after my first purchase, and told her about my request to exchange. She was fantastic to work for. I will purchase again.

12 April 2026
Unprompted review
Oglmove logo

Reply from Oglmove

Hi Rebecca 💛

Thank you so much for sharing your experience—it truly means a lot to us 😊

I’m really happy to hear that the exchange process went smoothly for you and that you were able to find the right size. It’s also wonderful to know you’re happy with the quality of the pants—that’s exactly what we aim for ✨

And thank you so much for your kind words about your experience with me—it genuinely made my day 💛 I’m always here to help, and I’m so glad I could make things easier for you.

We truly appreciate your support and can’t wait to have you shop with us again 😊

Warmly,
OGL Team

Rated 5 out of 5 stars

Quality is exceptional and designs well…

Quality is exceptional and designs well thought out.

The customer service is top notch. It meets and exceeds my expectations. Ordered the wrong size for the price of shipping they sent me a new one. Keep the old one and pass it on, no hassle to return it. Accidentally did a multiple order. Sent them a message and it was corrected and I was credited back within the hour.

They have a loyal customer for as long as they are in business.

Beyond impressed with OGL move.❤️

11 April 2026
Unprompted review
Rated 4 out of 5 stars

Very good quality !!

I have buy multiple times from them and always satisfied with the quality of the clothes. The only downside I notice is the return policy, but still, customer service is quick to respond and the options most of the times are worth it..

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Nothing beats OGL

I’ve ordered quite a few items over the years- both winter and summer designs, both formal and casual. Nothing beats the quality and fit of OGL. The brami feature is a game changer so I can dress quickly without struggling with a bra which has gotten more challenging as arthritis has begun to set in in addition to being. Breast cancer survivor that doesn’t always fit shirts well. These items are extremely comfortable with a great fit and I receive many compliments. Customers service on exchanges is also very good. Highly recommend!

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Very Attentive Customer Service

I have truly never had such incredible and communicative customer service. I ordered some items that did not fit well (the torso length wasn’t long enough and that information is not readily available). This company has an incredibly generous exchange policy and was also very helpful in helping me find items that would work with my body.

I think there is in inherent fear of purchasing clothes off the internet and with communicating with customer service. As if somehow your email will disappear or they will “ghost” you. This is not the case with OGLMove. Very responsive, very professional, very warm as well. I never once felt like I was left hanging and during the process I was able to ask more questions than I normally would, because I felt so comfortable. This is unusual for me as I normally don’t like to be a bother but the customer service team seemed genuinely supportive and interested in helping. I have to give a special shout out to Norah for her help.

In regards to the clothes - they are very feminine, suited for women’s bodies and curves, with beautiful draping and seams that give a nice shape to your figure. The fabric is soft but not too thin. Be aware that the pants come in two heights - the second one being 5’8”. I would love to see a taller pant so I could create matching sets and a type of capsule wardrobe, but I was able to find skirts that work with my height instead.

I will definitely stay subscribed to their newsletter and will pay attention to the clothes they add to each season as I would 100% purchase from this company again.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Most beautiful, elegant clothing

Oglmove makes the most beautiful, softest, most elegant clothing. Perfect for travel work and play! It packs beautifully. And when I arrive, I always look professional and elegant. And, the customer service was incredibly helpful and sorted me out when I wanted to return items.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality, outstanding customer service

I absolutely love the quality of the clothing. It is exactly as anticipated and shown on the website. Customer service has been incredibly helpful with an exchange that I wanted to make, including going as far as to specially manufacture an item that is no longer in stock.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Good customer service and quality clothing

I mistakenly removed the tag from clothing I wanted to exchange for a different size. They were kind enough to let me keep the items to give to others and sent me replacement items in the proper size. I could't ask for better customer service.
The clothing is well made and fits well.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service with exchanges and…

Great service with exchanges and answered my many questions about how to exchange with clarity and fast replies.

I didn’t even have to sends the goods back, they suggested l gift them. Wow !!A small postage charge was the only cost and OGL will send my change requests. Amazing!!

4 April 2026
Unprompted review
Rated 5 out of 5 stars

High Quality Luxury Feel

The products are high quality, with a luxury feel but at reasonable prices. The exchange process is straight forward and Bonnie in customer service has always been outstanding. She goes above and beyond to assist customers.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful items and incredible customer service

I have purchased several items from OGL and the quality and elegance of the items are incredible. They are designed for both style AND movement, something I appreciate. When I inquired about exchanging the colour and size of a recent purchase, the customer service I received from Melissa was outstanding. She made the exchange hassle-free and encouraged me to gift the originals to uphold their commitment to sustainability.

In a world of chatbots and green washing, it was an incredibly refreshing experience to have a human assist me and to see a company uphold their company values. I will be purchasing again and will refer friends and family without hesitation!

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful Brand Overall

Beautiful, high-quality products and easy breezy exchange/return policy. I don't think I've ever received better customer service than with OGL. It was exceptional. Looking forward to many more purchases. As they say, you get what you pay for so take the chance.

8 April 2026
Unprompted review

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