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Official SIM Unlock Reviews 5,353

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TrustScore 3.5 out of 5

3.5

Electronics & Technology
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Review summary

Created with AI, based on recent reviews

Considering 1,051 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the process to be very easy, straightforward, and fast, appreciating the seamless system and quick results. People were generally satisfied with the speed and efficiency of the service provided. However, some customers were dissatisfied with unexpected additional payments and unclear pricing, with many reporting being charged more than initially advertised. Some reviewers also experienced significant delays in receiving the service or found that the service they paid for was never delivered, leading to frustration and a feeling that expectations were not met.

What people talk about most

Payment

Users describe negative interactions with payment, frequently reporting that after an initial payment, they... See more

User experience

Customers had positive experiences with user experience, finding the process easy, simple, and fast for... See more

Price

Customers consistently note negative experiences with price, frequently reporting hidden charges and... See more

Service

Consumers find service to be ambiguous, with many reporting issues such as services not being delivered,... See more

Product

Reviewers mention ambiguous feedback about product, with many expressing dissatisfaction and feeling that the... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I don't like that you want me to review something that isn't completed yet im not sure how I feel yet haven't gotten any results

Company details

  1. Electronics & Technology

Contact info

3.5

Average

TrustScore 3.5 out of 5

5K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 32% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Asked for a further fee not told about

Asked for a further fee not told about. Paid my £15 then got a request for a further fee of £46 to release the unlock code. This is not right and it should have been said upfront if there were further fees. I woulkd recoment you dont use this site.

12 May 2026
Unprompted review
Official SIM Unlock logo

Reply from Official SIM Unlock

We are very sorry to hear that you had a negative experience while unlocking your device. Please contact us directly through our website, and we will ensure that any issues you encountered while using our service are promptly reviewed and resolved.

Rated 1 out of 5 stars

"Unofficial SIM Unlock" - a waste of time!

"Unofficial SIM Unlock" is a waste of time! It said the unlock would be "Instant" but I've now been waiting 12 hours and its STILL at 20%!
Added later - And now 34 hours later I'm informed my mobile has finally passed the unlocking checks but will be fully unlocked only after I pay a second payment of $96! This second amount wasn't mentioned until the final payment page. Another mobile I paid the first $28 to have unlocked has just gone into the rubbish bin! May I suggest to anyone wishing to unlock their phone, its quicker and easier (and less damaging to one's mental health!) to just buy an unlocked mobile for $130 rather than going thru' this process! I should've just stuck with Telstra.

11 May 2026
Unprompted review
Official SIM Unlock logo

Reply from Official SIM Unlock

We are very sorry to hear that you had a negative experience while unlocking your device. Please contact us directly through our website, and we will ensure that any issues you encountered while using our service are promptly reviewed and resolved.

Rated 2 out of 5 stars

Expensive and scam

9 May 2026
Unprompted review
Official SIM Unlock logo

Reply from Official SIM Unlock

We are very sorry to hear that you had a negative experience while unlocking your device. Please contact us directly through our website, and we will ensure that any issues you encountered while using our service are promptly reviewed and resolved.

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