OfficeServ Reviews 

1,012
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 233 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally straightforward setup process, noting that registering an address and handling documents is completely hassle-free. Consumers also highlight the outstanding value for money, pointing out reasonable pricing and significant savings compared to alternative providers. Furthermore, people appreciate the helpful and responsive customer support team available to answer questions. Some reviewers were not happy with communication issues and service reliability. Some people mentioned that emails were occasionally ignored and getting clear answers from support could be difficult. Reviewers also noted frustrating experiences regarding missing correspondence and a lack of assistance when handling important matters.

What people talk about most

Service

Consumers find service to be a reliable and professional solution, frequently highlighting the affordable... See more

User experience

Reviewers express great satisfaction with the user experience, frequently praising the fast and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting responsive staff who provide... See more

Price

People report positive experiences with price, highlighting that the rates are very reasonable and... See more

Value for money

Users express great satisfaction with the value for money, highlighting very reasonable prices and no hidden... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wasn't sure about a section of the application and decided to telephone the office for clarification. The lady that answered could not have been more helpful. I'm a sole trader and not a limited com... See more

Company replied

Rated 5 out of 5 stars

I searched and searched for a virtual business address, a local one would have been perfect but, there are so many out there that say "affordable" and are anything but. I don't need a fancy building t... See more

Company replied

Rated 5 out of 5 stars

Seem fine for my requirements, saving over £200 per year versus my previous registered office service; have not had any HMRC or official mail forwarded yet but just the nature of my business, I can on... See more

Company replied

Rated 5 out of 5 stars

OfficeServ provided excellent help when I needed urgent support with my company. Their team was fast, friendly, and guided me clearly through everything. They handled my documents professionally and... See more

Company replied


Company details

  1. Virtual Office Rental
  2. Business Center
  3. Business Management Consultant
  4. Business to Business Service
  5. Mailbox Rental Service
  6. Telephone Answering Service

About OfficeServ

Written by the company



Virtual Office

Our Virtual Office Address Services are designed to fully support all types of businesses and corporate structures, from Sole Traders to Limited Companies to Global Enterprise and everything in between. We can handle anything from a letter to a pallet. OfficeServ can provide just about anything you need in a business address. All while keeping your personal and residential details private.

The setup process is quick and instant, meaning you can get started right away. Whether you need our services for a new business or you are starting to use our service with your existing business, you can do it from the moment you sign up. We understand every business has slightly different requirements, so we have a range of packages that cater for all.

Virtual Office

Registered Address

Use our Registered Office Address Service to portray a professional image, and a great believable business location all while protecting your personal privacy. Great value service from OfficeServ. We provide a real physical UK street address, based on an industrial estate near Cambridge. This location means we can provide your business with a Registered Office at a low affordable yearly price! OfficeServ prides itself on our five-star customer service and has the feedback to prove it, please see our reviews on

Registered Office

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(1,012)

235 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Simple to sign up to. And service so far is good except for one issue.
Scan resolution of letters is not too good and a little blurry and of low resolution. If this can be improved then I cant fault officeserv and will stay with them year on year. Otherwise if this is the resolution to be expected, then we will likely look for a new company in the coming months which would be a shame.
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Update: Pleasantly surprised that the manager picked up my concern and personally had their IT department decrease the compression they use which resulted in a big increase in resolution. The recent letter received is much better in clarity, Thank you very much.
This also shows they listen and value customer feedback. Looks like I will be staying for the foreseeable future!

3 January 2026
Rated 5 out of 5 stars

Very easy to setup

Very easy to setup, and was up and running in no time.

4 January 2026
OfficeServ logo

Reply from OfficeServ

Hi there,

Thank you for taking the time to leave us a review, it is greatly appreciated. All of our services are an instant set up meaning the address can be implemented right away.

The OfficeServ Team

Rated 5 out of 5 stars

Very easy to use

Very easy to use, very good value for money.

3 January 2026
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for taking the time to leave us a review, it is greatly appreciated.

The OfficeServ Team

Rated 5 out of 5 stars

Straightforward and simple to use and…

Straightforward and simple to use and good value too.

9 January 2026
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for taking the time to leave us a review, it is truly appreciated. We are pleased to hear it was straightforward and simple.

The OfficeServ Team

Rated 5 out of 5 stars

Great experience in purchasing online…

Great experience in purchasing online from OfficeServ - prompt and quick answer to queries. Waiting now for the first documents to arrive, to see how quick they send them scanned.

14 January 2026
Unprompted review
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for your review.

Our client services team are always on deck to assist with any issues or queries you may have.

We will scan and email any documents over to you on the same day they are received within the office.

The OfficeServ Team

Rated 2 out of 5 stars

My business address was not listed on…

My business address was not listed on Royal Mail which delayed employer liability insurance and slowing my set up down considerably especially with funding applications or business loans. We could blame Royal Mail however having paid for an address I would expect support and better service from OfficServ who confirmed that other customers had had a similar experience and suggested I email Royal Mail instead of assisting me.

8 January 2026
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for your feedback, we appreciate you taking the time to let us know your thoughts on how we can improve.

First of all, we can only apologise that you have felt unsupported with this issue.

Unfortunately, when it comes to address search systems, these all correspond with Royal Mail's address system. If your address is not listed on Royal Mail's system, this would not appear on any autofill searches.

As it stands, there is no system in place that allows us to update Royal Mail's system, in terms of addresses at least; which is why we recommend that Royal Mail are contacted to allow them to update this on your behalf.

This is usually done automatically after a prolonged amount of time; sometimes up to a few months.

Once again, we can only apologise for the inconvenience of this situation.

The OfficeServ Team

Rated 5 out of 5 stars

Great value for money

The form was easy to fill out and absolutely great values for money

29 December 2025
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for taking the time to leave us a review, it is greatly appreciated.

The OfficeServ Team

Rated 5 out of 5 stars

The best in the business straight up…

The best in the business straight up nice and easy to use.

27 May 2025
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for leaving us a review.

We are very happy you are enjoying our service.

The OfficeServ Team

Rated 4 out of 5 stars

OfficeServ has been amazing—quick…

OfficeServ has been amazing—quick installation, competitive pricing, and truly effortless collaboration. The entire experience was seamless from beginning to end, and they provided precisely what I needed without any hassle. I strongly suggest them to anyone seeking a dependable and well-managed serviced office provider.

10 January 2026
Unprompted review
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for your review, it is greatly appreciated.

We are very happy to hear that you are enjoying our services, and have found our collaboration effortless.

Thank you for your recommendations, your kind words do not go unnoticed.

The OfficeServ Team

Rated 5 out of 5 stars

I was able to change my company's…

I was able to change my company's registered office address for such a low price, and I love the pricing

2 January 2026
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for taking the time to leave us a review.

We are glad to hear that you are enjoying our services, and strive to keep our pricing as low as possible.

The OfficeServ Team

Rated 5 out of 5 stars

Excellent Services

Affordable price, Simple and Fast services. Excellent to me. Highly recommend.

2 January 2026
Unprompted review
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for leaving us a review.

We strive to keep our pricing as competitive as possible, and ensure our services are fast and easy to use.

Thank you once again for your recommendations.

The OfficeServ Team

Rated 5 out of 5 stars

Great value for money

Great value for money. Quick to upload letters

10 December 2025
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for taking the time to leave us a review, it is greatly appreciated.

The OfficeServ Team

Rated 5 out of 5 stars

Initial feedback after joining

I have only just signed up with them do not received any correspondence yet. Easy to sign up and helpful lady in the office. Although it took a while to get through on the phone . Prompt email responses . So far great .

11 December 2025
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for taking the time to leave us a review, it is greatly appreciated.

The OfficeServ Team

Rated 5 out of 5 stars

In my opinion

In my opinion, I thought it was good

10 December 2025
OfficeServ logo

Reply from OfficeServ

Hi there,

Thank you for taking the time to leave us a review, it is truly appreciated. We are pleased to hear you found our service good.

The OfficeServ Team

Rated 4 out of 5 stars

Office address

Very good service

2 December 2025
OfficeServ logo

Reply from OfficeServ

Good Afternoon,

Thank you for taking the time to leave us a review, it is greatly appreciated.

The OfficeServ Team

Rated 5 out of 5 stars

Best Service.

1 December 2025
OfficeServ logo

Reply from OfficeServ

Hi there,

Thank you for taking the time to leave us a review, it is truly appreciated.

The OfficeServ Team

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