Been a steady customer a couple of months, minor stakes on Sun of Egypt of an evening. First real problem was a USD 120 withdrawal that hit review and stuck. Every agent gave a different story, a we... See more
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Played late Saturday, servers handled crowd fine, no disconnects noticed.
From my experience, so the megaways category has games that aren't megaways, the daily drops row has titles with no drops attached, and the new releases haven't moved since last month. None of it line... See more
Returned after few months, account still there, balance correct
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Bonus Live 🎯 Best deal today
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United States
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checked the excluded games list before…
checked the excluded games list before anything, which most players never bother with. Big Bass counted at 100%, the 25x cleared over a weekend and $240 withdrew clean.
app and site are two different things…
app and site are two different things here and nobody tells you before you install.
the app is missing the bingo section entirely, has about half the live tables, and drops the game info panel on maybe a third of its slots.
what it does have is push notifications about offers.
i went back to the browser after a fortnight and everything i had been looking for was there
set a cap while queuing at the tip…
set a cap while queuing at the tip because the app had nagged me about a promo. thought that was that.
it never applied, and the cashier took a deposit the same evening without a murmur.
Mobile cashier hid the confirm button…
Mobile cashier hid the confirm button under the keyboard
Same ID requested again.
The promo looked available
The promo looked available, then after deposit it said my account was not eligible. Would have been useful before taking the money.
The bonus balance and real balance…
The bonus balance and real balance looked too similar on mobile. I thought I was using cash on Starburst, then noticed the wagering counter barely moved. Tiny design choice, massive irritation.
Blackjack counted 5% after the promo…
Blackjack counted 5% after the promo page said 10%.
The hall smelled strongly of fried food…
The hall smelled strongly of fried food near the front tables, and the ventilation was not coping. I moved seats after one game and lost the view of the main board.
The live blackjack feed lagged a beat…
The live blackjack feed lagged a beat behind the cards, so I basically saw the result before the hand had even finished.
casino app is light and quick
casino app is light and quick, when it works, which lately is not often.
Address check stayed pending with no…
Address check stayed pending with no next step.
My bank received nothing despite the…
My bank received nothing despite the status showing approved.
the app crashes on launch about every…
the app crashes on launch about every second time on my older phone, ended up just using the browser in the end.
so the email came asking for proof of…
so the email came asking for proof of address while i was cooking, i sent a phone bill off the laptop, and it came back rejected for being over 3 months old. that rule is written nowhere before a cashout.
the agent ignored the actual question
the agent ignored the actual question, so I stopped using the site
the login takes two goes most evenings.
the login takes two goes most evenings.
first attempt gives an error with no text in it, second attempt works and the lobby loads. nobody at their end thinks that is worth a look.
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