O'Donnell Solicitors Reviews 

70
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional, friendly, and approachable staff who provide exceptionally clear communication and helpful guidance throughout every single step of the process. Clients feel well-supported and reassured by the knowledgeable team, noting that any questions or concerns are addressed with genuine patience and understanding. People note that legal matters and property transactions are handled with remarkable efficiency, ensuring issues are resolved quickly while keeping overall stress to an absolute minimum. Many individuals express deep gratitude for this reliable expertise, stating they would not hesitate to enthusiastically recommend these outstanding legal services to family and friends.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful and knowledgeable, frequently praising their professional... See more

Service

Users describe positive interactions with service, highlighting efficient communication, reassuring... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We could not be happier with the conveyancing service provided by O'Donnell solicitors for the sale of our house and purchase of our new home. Apart from the quality of the work conducted on our beha... See more

Company replied

Rated 5 out of 5 stars

Highly recommend O’Donnell’s ..From start to finish stress free completed within 4 months no issues at all ,kept informed throughout that time..Like to thank Malissa and Charlotte for their excellent... See more

Company replied

Rated 5 out of 5 stars

I have used a number of different solicitors over the last 5 years. I’m delighted to say that my experience of using O’Donnell’s Solicitors was great. Melissa has a ‘let’s get this done today’ attit... See more

Company replied

Rated 5 out of 5 stars

I can’t thank the team enough for the way they handled the sale of our late father’s house. During what was a very difficult time for our family, they were professional, kind, and incredibly efficient... See more

Company replied


Company details

  1. Law Firm

Written by the company

O’Donnell Solicitors in Oldham is an award-winning firm offering an exceptional standard of legal services to individuals, families and business clients. We tailor our legal services to meet your individual needs and circumstances, approaching each matter with care, skill and passion. Our hand-picked team of specialist solicitors allow us to deliver straight-talking advice to achieve cost-effective outcomes to your legal matter. Taking a progressive approach to the way we operate, we utilise technology to enhance the speed in which we are able to deliver our service to clients. However, we also embrace traditional values of professionalism, hard work and good communication; altogether helping to ensure an outstanding delivery of legal services. Clients that come to us with their legal matters expect efficiency, and clear advice, and that is what we strive to deliver. Whether you are making a new enquiry with our firm or a returning client, we look forward to speaking and working with you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

70 reviews

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4.8

All reviews

(70)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

First class service

I would definitely recommend,professional friendly service ,I can’t praise them enough I will certainly use odonnells again .

Thank you

26 November 2025
Unprompted review
O'Donnell Solicitors logo

Reply from O'Donnell Solicitors

Thank you for your kind review, Debra. We will pass your comments on to the Team.

Rated 1 out of 5 stars

I have a terrible experience with this…

Feedback on My Recent Experience with O'Donnell Solicitors

Thank you for the email. Sharing my experience regarding my most recent mortgage with O'Donnell Solicitors. Unfortunately, it was a very disappointing experience.
This was my fifth time using O'Donnell Solicitors, and in the past, I have even referred overseas clients to your firm because I was always satisfied with your service. Previously, Nicola handled my case, and she was always very kind, polite, and professional.
However, during my most recent mortgage process, I felt I was treated unfairly by Charlotte. She made me feel as though I had done something wrong, and her manner was unprofessional. While I understand that it is her job to carefully check all documents, the way she spoke to me and handled communication was not appropriate. Often, she would not respond to my calls, and when she did, she was dismissive and impolite.
Because of this experience, I have decided that I will not use O'Donnell Solicitors again.
Kind regards,
Joy BABATUNDE

4 August 2025
Unprompted review
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Reply from O'Donnell Solicitors

Hi Joy, we are sorry to learn that you were unhappy with the service provided on this occasion. Please contact us directly if you wish to discuss your concerns further.

Rated 5 out of 5 stars

Will writing

Friendly and welcoming staff. Made me feel comfortable to ask any questions whilst sorting my will out. Would use again.

31 October 2025
Unprompted review
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Reply from O'Donnell Solicitors

Thank you for your review, Gayna. We are pleased that you were happy with the service provided by our Private Client Department and will pass your comments on to the team.

Rated 5 out of 5 stars

Great customer service.

The relevant matter was dealt with in a timely, professional and cost effective manner.

31 October 2025
Unprompted review
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Reply from O'Donnell Solicitors

Thank you for your review, Ken. We are pleased that we were able to complete your matter in a time and cost-effective manner and wish you all the best for the future.

Rated 5 out of 5 stars

Excellent Conveyancing Service from O'Donnell Solicitors

We recently used O’Donnell Solicitors for my property conveyancing and couldn’t be happier with the service. From start to finish, the team was efficient, professional, and reassuring. They kept us informed throughout the entire process, explaining everything clearly and responding quickly to any questions we had.

What really stood out was their attention to detail and proactive approach — they made what can often be a stressful experience feel smooth and straightforward. Communication was always prompt and friendly, and we felt completely confident that everything was being handled properly.

We wouldn’t hesitate to recommend O’Donnell Solicitors to anyone looking for reliable and expert conveyancing support. A genuinely first-class service!

28 October 2025
Unprompted review
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Reply from O'Donnell Solicitors

Dear Michael and Kirsty, thank you for your amazing review! We will share your comments with Julian West and the Conveyancing Team. We really appreciate your feedback.

Rated 5 out of 5 stars

Friendly, helpful and communicative

Dear Asia & Courtney, Thank you for your service and guidance. As a first time buyer this was much appreciated, a smooth and straightforward experience

27 October 2025
Unprompted review
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Reply from O'Donnell Solicitors

Thank you for your lovely review. We will pass your comments on to Asia, Courtney and the Conveyancing Team.

Rated 5 out of 5 stars

Definitely the best I've come across in my lifetime!

I can recommend O'Donnell Solicitors as being outstanding in every way. If you want a firm which deals with your matters quickly and efficiently in a friendly way then have no hesitation in contacting O'Donnells. You wont be disappointed.

8 October 2025
Unprompted review
O'Donnell Solicitors logo

Reply from O'Donnell Solicitors

Thank you for your kind review, Barbara. We will pass your comments on to the Team.

Rated 5 out of 5 stars

Employment Advice Solicitor

I dealt with Kenneth Lees as part of an employment dispute, he has been unbelievably helpful throughout the entire process and I would without doubt fully recommend him to anyone who needs this type of guidance and advice. Thank you so much.

15 October 2025
Unprompted review
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Reply from O'Donnell Solicitors

Thank you for your lovely review, Lois. We will pass your comments on to Ken and his Team.

Rated 5 out of 5 stars

Great experience with Charlotte

Great experience with Charlotte, very helpful throughout the process

23 September 2025
Unprompted review
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Reply from O'Donnell Solicitors

Thank you for your review. We will pass your kind comments on to Charlotte and the Team.

Rated 5 out of 5 stars

Very helpful and patient

Very helpful and patient with me. Always kept me updated and provided all the information and assistance I could need.

19 September 2025
Unprompted review
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Reply from O'Donnell Solicitors

Thank you for your review, Álvaro. We will pass your kind comments on to the Team.

Rated 5 out of 5 stars

I would like to thank Courtney and Asia…

I would like to thank Courtney and Asia on the exchange and completion for my property making the process stress free for myself, both were friendly, very helpful and professional. I received excellent communications throughout.
This is the second time I have used O Donnell Solicitors and I can highly recommend them. I will definitely use them again in the future.

17 September 2025
Unprompted review
O'Donnell Solicitors logo

Reply from O'Donnell Solicitors

Thank you for your excellent review, Jo. We will pass your comments on to Asia, Courtney and the Conveyancing Team.

Rated 5 out of 5 stars

O'Donnell's experience today

O'Donnell's dealt with a matter I needed urgently and fitted me in very quickly. Kenneth was second to none and was very clear in all the information/advice he felt I needed to be aware of in the small print.

Will use them now for any further requirements and also recommend.

3 September 2025
Unprompted review
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Reply from O'Donnell Solicitors

Thank you for your kind review, Aaron. We will pass your comments on to Ken and his Team.

Rated 5 out of 5 stars

Great conveyancing from O' Donnell Solicitors

We recently used O' Donnell Solicitors for the conveyancing of our sale and purchase. We found their advice and communication excellent from start to finish. In particular Asia and Courtney who couldn't have done enough for us. Combine that with a really good price and we had no complaints. We'll be using them again in the future.

8 August 2025
Unprompted review
O'Donnell Solicitors logo

Reply from O'Donnell Solicitors

Thank you for your excellent review, Joe. We will pass your comments on to Asia, Courtney and the Conveyancing Team.

Rated 5 out of 5 stars

Courtney and Aisha and the reception…

Courtney and Aisha and the reception staff have and are doing their utmost to complete both contracts and are very courteous.

13 August 2025
Unprompted review
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Reply from O'Donnell Solicitors

Thank you for your review, Peter. We are pleased that you are happy with the service provided to you. We will pass your comments on to our Conveyancing and Reception Teams.

Rated 5 out of 5 stars

Multiple great experiences, Courtney has been great!

Courtney has been a star handling 2 property sales for us now, couldn’t fault her service, even making sure things went smoothly when it went to the wire (not her fault) and she was on leave! Third time using O’Donnell Solicitors overall and once again a pleasure to deal with. They are friendly and professional, do as they say, and don’t need chasing.

1 July 2025
Unprompted review
O'Donnell Solicitors logo

Reply from O'Donnell Solicitors

Thank you for your amazing review, Laura. We are very pleased that you have been happy with the service that you have received across multiple matters. We will pass your feedback on to Courtney and the Team.

Rated 5 out of 5 stars

My purchase of my house went smoothly

My purchase of my house went smoothly
I had regular updates my queries where always answered professionally but with empathy
I found all the staff welcoming and knowledgeable
I’m new to the area but would not hesitate to recommend them

31 July 2025
Unprompted review
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Reply from O'Donnell Solicitors

Thank you for your review, Mrs Green. We are very happy to hear about your positive experience and we will feed your comments back to the Team.

Rated 5 out of 5 stars

Fantastic Customer Service

Purchasing a property is one of the most stressful things you will do in your lifetime so communications from your solicitor are of vital importance to minimise those stress levels. Every single person that I have communicated with at O'Donnell's has been outstanding. Asia's service has been outstanding. I would recommend anyone looking for outstanding service in the sale or purchase of a property to contact the team at O'Donnells!

22 July 2025
Unprompted review
O'Donnell Solicitors logo

Reply from O'Donnell Solicitors

Thank you for your amazing review. We are very grateful for your feedback and we will share it with Asia and her team.

Rated 5 out of 5 stars

Employment Advice

The service I received from Ken at O'Donnell Solicitors was excellent. His advice was clear and helpful, and all correspondence and communication were prompt, making the entire process smooth and stress-free. I would happily use their services again and recommend them to anyone.

10 July 2025
Unprompted review
O'Donnell Solicitors logo

Reply from O'Donnell Solicitors

Thank you for your review Darren. We are very happy about your positive experience and we will share your feedback with Ken and the team.

Rated 5 out of 5 stars

Meeting in person

The service was great from start to finish. Quick, efficient, professional but also friendly.

9 June 2025
Unprompted review
O'Donnell Solicitors logo

Reply from O'Donnell Solicitors

Thank you for your kind review, Phil. We are very happy about your positive experience and we really appreciate your feedback!

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