Oculista - since 2016 Reviews 

266
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

This is the seventh time ordering at oculista.nl ! Love the service and the Solotica lenses. I always get complimented about how natural they look. Highly recommended company..

Rated 5 out of 5 stars

Thank you Oculista for helping me find the right fit for my colored contact lenses. Great service, fast delivery and original. I got the Solotica Hidrocor Avela for my black eyes and this colors chang... See more

Rated 5 out of 5 stars

Great service, fast delivery, quality products . I purchased few months back Solotica hidrocor Mel and Ice 12 months - happy with both , you can wear them daily or not , they are soft , comfortable an... See more

Rated 2 out of 5 stars

I bought the olive (from the oculista line) contacts because I didn’t want to spend another €70 for contacts. But they are SO UNNATURAL. You clearly see that I am wearing contacts. I would suggest you... See more

Company replied

Company details

  1. Wellness Center

About Oculista - since 2016

Information provided by various external sources

Oculista Color Lenses is a young company based in Rotterdam and proudly experienced since 2016, which provides the market with natural and qualitative colored contact lenses. Oculista Color Lenses maintains the highest standards and strives to lead the market as the official distributor of premium brands of colored contact lenses in the industry, such as Solotica, Bella and Adore. With its innovative online advicing tool, Oculista Color Lenses becomes highly successful in successfully helping customers with personal advice.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

266 reviews

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4.5

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(266)

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Rated 5 out of 5 stars

Thank you Oculista for helping!

Thank you Oculista for helping me find the right fit for my colored contact lenses. Great service, fast delivery and original. I got the Solotica Hidrocor Avela for my black eyes and this colors changed my appearance completely in a very naturally. They look so natural!! They are soft, comfortable and they do not dry your eyes like other cheaper brands. I already want to try the other colors :)

17 February 2022
Unprompted review
Rated 1 out of 5 stars

Stay away from this scam business.

I ordered contact lenses thinking I entered their strengths and realized 0.0 on the bottles after opening the box they came in and before breaking their hygenic seals. After realizing the strengths are incorrect, I contacted the customer service and asked how to return the contacts. First of all, they are soo slow, you can easily tell that they are trying to shorten the 14 days period by responding slowly. They answered my question 4 days later, after 4 emails, perhaps because I CC'ed the email address of the cofounder in the last mail, could have been longer if I did not. Secondly, they said they can't accept the contacts because of hygenic reasons although the seals of the bottles are not broken, because I opened the paper box that the bottles came in. All in all, they are making up fake excuses in order not to accept return.

Stay away from this scam business.

23 August 2021
Unprompted review
Oculista - since 2016 logo

Reply from Oculista - since 2016

Beste Irem,

We vinden het jammer om te lezen dat je ons beschuldigt met oplichterij. Het klopt dat we iets later dan normaal hebben gereageerd op je mail, echter kwam dit door drukte en minder bezetting tijdens de zomervakantie. Wij proberen altijd alle klantenmails te beantwoorden binnen 48 uur, soms duurt het helaas iets langer dan gewenst. In deze situatie hebben we met één dag vertraging gereageerd. Je beschuldigingen met betrekking tot 14 dagen bedenktijd en het bewust vertraagd reageren, kloppen absoluut niet en vinden we zeer onprofessioneel.

Om een eindeloze openbare discussie te voorkomen, reageren we eenmalig en kort op je review. Je geeft aan dat je in de veronderstelling was dat je lenzen op sterkte had besteld. Op onze website hebben wij een specifieke pagina die het bestelproces van lenzen op sterkte uitlegt. Wij hebben sterkte lenzen namelijk nooit op voorraad, dus zonder speciale bestellink en aanmelding vooraf kan je géén lenzen met sterkte bestellen. Tijdens het bestellen via de reguliere pagina's kan je bovendien ook geen sterktes invoeren. Wij vragen ons allereerst af hoe je dan in de veronderstelling kan zijn dat je sterkte lenzen hebt besteld?

Nadat je lenzen zonder sterkte hebt ontvangen, hoef je de verpakking en de lenzen niet te openen om te zien dat de lenzen zonder sterkte zijn. De buitenverpakking van Solotica is namelijk voorzien van een label waar op de kleur en de sterkte (0,00) is vermeld.

Aan ons en tevens in je review heb je aangegeven dat de buitenverpakking - die de functie heeft van garantie en inhoud waarborging - is geopend. Wij kunnen de lenzen, op basis van onze retourvoorwaarden, niet retour accepteren. Reden hier van is dat een volgende klant ook de originele verpakking en inhoud wilt ontvangen. Wij verkopen enkel originele Solotica artikelen, waarbij dit complete geheel (inclusief buitenverpakking) de originaliteit garandeert. Een volgende klant zou niet enkel lenzenflacons willen ontvangen.

Betekent het willen waarborgen van garantie en kwaliteit, dat wij een scam business zijn?

Vriendelijke groet,

Team Oculista

Rated 3 out of 5 stars

They not look naturel en the iris size…

They not look naturel en the iris size bigger then mine , if you look closely in the eyes then you can see it’s not a natural look. That’s very dissapointed and the lenses r nit good for your eyes , i got everytime dry eyes and if put them in my eyes i see blurry.

14 June 2020
Unprompted review
Rated 5 out of 5 stars

Adore bi yellow

Comfortable , you don’t feel that you’re having lenses in your eyes, the color is very natural so nobody notices the lenses.
But the first time I had the lenses on my right eye was hurting and the lens was moving in my eyes witches really painful and annoying, but I figured out that the lens could be turned... so I tried to turn it and put it again in my eye . And it worked 🤗🤗🤗

14 December 2019
Unprompted review
Rated 5 out of 5 stars

Although I can't say much about them.

Although I can't say much about them.. because unfortunally my aunti thru them away without knowing.. so I wore them just 10 minutes..
But the time I wore them they where in one word perfect! I really want to order again, just have to wait a little.
I really recommend!
Just one tip : look for revieuws, because the color i got looked very nice in the picture but was a little bit lighter in real life..

10 December 2019
Unprompted review
Rated 2 out of 5 stars

don’t buy the oculista line, stick to solotica

I bought the olive (from the oculista line) contacts because I didn’t want to spend another €70 for contacts. But they are SO UNNATURAL. You clearly see that I am wearing contacts. I would suggest you spend your money on regular solotica contacts. It’s literally wasting your money.

7 December 2019
Unprompted review
Oculista - since 2016 logo

Reply from Oculista - since 2016

Dear Atena

How unfortunate to hear that the Olive lenses did not meet your expectations. The Freedom line differs completely from the Solotica lenses. Due to that reason the two can not be compared. We are a distributor of Solotica lenses for the past six years and would like to advise you personally on your next pair of lenses.

We would love to hear from you,

With kind and warm regards,

Team Oculista

Rated 5 out of 5 stars

The service is great

The service is great! Lenses arrived next day as expected. I've contacted the company for details about the delivery and they where very helpful and quick.
The delivery package is very elegant and I really recommend shopping in here!

1 November 2019
Unprompted review
Rated 5 out of 5 stars

Top top top had ik al gezegd top!

Super snelle levering! Kwalitatief zijn de lenzen top. Ik draag de solotica monthly, de kleuren esmeralda en mel. Als make up artist is het te gek om snel een mooie look te zetten.

And for our guys...play have fun and change up that look!

30 October 2019
Unprompted review
Rated 5 out of 5 stars

Amazing store

I Solotica contacts here twice. They arrive so quickly and are the best lenses I’ve ever bought. I swear by them 🖤

27 August 2018
Unprompted review
Rated 5 out of 5 stars

LOVE IT

GEWELDIGE SERVICE EN GEWELDIGE LENZEN

Solotica COPACABANA zijn echt aan te raden!

LOVE
LOVE
LOVE IT !!!

19 August 2018
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, fast delivery, quality products . I purchased few months back Solotica hidrocor Mel and Ice 12 months - happy with both , you can wear them daily or not , they are soft , comfortable and they do not dry your eyes like other cheaper brands . I have dark brown eyes and this choice of colors changes completely my appearance in a very natural way and makes a huge difference. I am thinking now for the next one :) . Thank you Oculista for helping me find the right fit for my colored contacts.

15 April 2018
Unprompted review

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