Octopus Legacy Reviews 

3,493
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

My appointment with Gloriah could not have gone better. She was very knowledgeable and professional, but also warm, friendly and empathetic. I now have complete peace of mind that everything is in pla... See more

Rated 5 out of 5 stars

Fleur was excellent and very easy to talk to and explained everything clearly and professionally. She was able to answer all questions needed and flexible to allow for changes if so needed at later st... See more

Rated 5 out of 5 stars

Jenna was excellent at guiding us through the process, made us feel at ease as we work through everything. She was patient with us as we worked through some complex questions and helped us decide... See more

Rated 5 out of 5 stars

We had our initial consultation with Maggie yesterday - she was really personable and took the time to explain every element. This was our first Will, we left the meeting feeling relieved it was all i... See more

Company details

  1. Legal Services
  2. Estate Planning Attorney

Written by the company

Octopus Legacy, formerly known as Guardian Angel, is the place to plan for death and find support after a loss. When people think about planning for death they think about wills, life insurance and funerals. We take these cold processes and turn them into something much more human. Share more than money: leave voice notes, music, recipes and videos. Shape a legacy that connects you while you're here. And after you're gone. Founded by Sam after his mum died suddenly, we’re a group of people who work in death because we’ve been affected by it. We know the difference a good plan makes, and what it’s like when there isn’t one. Death can come between us, leave mess, legal fees, frustration. But it can also connect us. We see a world where people talk openly about death, and work out the real meaning of legacy, one that connects to them. We’re here to make that world happen.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

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Replied to 95% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(3,493)

2,279 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My appointment with Gloriah could not…

My appointment with Gloriah could not have gone better. She was very knowledgeable and professional, but also warm, friendly and empathetic. I now have complete peace of mind that everything is in place to take care of my loved ones according to my wishes. I highly recommend taking this step with Octopus legacy.

5 August 2026
Rated 1 out of 5 stars

I asked to fill in details online

I asked to fill in details online, so I gave my basic info. I chose NSPCC on the online form and they immediately said they would call.

They didn't even say "may we call you?"

The will writing service may or may not be ok but that is not the point.

Following your response: I suggest you follow the “online” process, choose NSPCC and you’ll see it moves straight to phone contact. I’ve told you that in my email response to Mackenzy Goodwin - of course no reply from him.

A simple apology and “we messed up” would have been a better response.

5 August 2026
Unprompted review
Octopus Legacy logo

Reply from Octopus Legacy

Hi there,

We offer a few ways of writing your will - online, over the phone and video or in person. Our online journey can be completed without speaking to one of our team, but the offline journeys do require us to understand your situation before booking an appointment with one of our consultants.

If you'd rather complete everything online with NSPCC, you can do that here: https://octopuslegacy.com/online-will?utm_campaign=nspccfree, just choose the online option when you're asked how you'd like to write your will, and there's no need for a call at all.

Best wishes,
Octopus Legacy

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. The communication was clear and fast. I had no clue how to go about most of omit but it was made very simple.really impressed. I would resort anyone to go through Octopus to do their will.

4 August 2026

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