Octoclassic Reviews 

461
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 32 reviews, reviewers had a great experience with this company. Customers frequently praise the company for providing hard-to-find and custom-made parts, often utilizing 3D printing, which fit well and are otherwise unavailable for classic vehicles. Reviewers also highlight excellent service, helpful staff, quick responses, and the company's adaptability to individual needs and good communication. However, some people were dissatisfied with product quality, describing parts as brittle, ill-fitting, or having a poor finish that didn't match original equipment. These customers also reported significant delivery delays, a lack of order communication, and problems with returns or unexpected customs charges.

What people talk about most

Product

Users describe positive interactions with product, praising the outstanding quality and fit of items like... See more

Quality

People report ambiguous experiences with quality, with some customers praising the outstanding quality and... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers highly recommending the service,... See more

Order

Customers consistently note ambiguous experiences with order fulfillment, with many expressing frustration... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers reporting fast delivery and good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Octoclassics helped me with a couple of parts for my R129 SL. Even some parts not on the website were made for me with good fitment. Of course sometimes something breaks or does not fit perfect. Fortu... See more

Rated 5 out of 5 stars

They found the part I had been looking for over the last three months, something other places couldn’t manage. They also provided me with a much faster mail carrier, fully adapting to my needs. On... See more

Rated 5 out of 5 stars

Kamil made all my purchases from OctoClassic very easy. And since my special orders had to be handcrafted for my Mercedes (R129) - he continually kept me informed every week regarding my purchases. Th... See more

Rated 5 out of 5 stars

Great company, great products! Fast replies on any issues at all: positive feedback from the helpdesk! Their youtube videos help with assembly! Delivery time depends on the products configuration.


Company details

  1. Auto Parts Store

Written by the company

3D printed spare parts for classic cars


Contact info

3.8

Great

TrustScore 4 out of 5

461 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 62% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(461)

47 reviews in the last 12 months

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Rated 5 out of 5 stars

Wagenheberabdeckungen

Fast, problem-free delivery to Switzerland.
The jack covers supplied fit perfectly. We had to do some work to ensure that the clips clicked into place sufficiently. But that could also be due to the (old) sill.
The supplier will be saved with me and will be taken into account again if necessary.

29 November 2023
Unprompted review
Rated 5 out of 5 stars

Great Stuff

Really good quality spare parts for my R129 - hard to get elsewhere or very expensive.

9 October 2023
Rated 5 out of 5 stars

Quality

Quality, speed, rigtig parts for the car. Nonne but Octoclassic can deliver. Mercedes no way.

1 October 2023
Unprompted review
Rated 5 out of 5 stars

Octoclassic is a great way for old- and…

Octoclassic is a great way for old- and youngtimer enthusiasts the get high quality parts that are no longer available with the manufacturers at a good price. The parts offered are typical parts needed with each model after a few decades, are of high quality and the design is often improved compared to the replaced parts.

I can highly recommend Octoclassic to any customer who is also struggling with finding interior parts for historic vehicles.

22 October 2023
Unprompted review
Rated 5 out of 5 stars

Delighted with the service Octoclassic…

Delighted with the service Octoclassic provided on replacement parts for my 25 year old Mercedes SL.

They reimbursed me when I inadvertently ordered too many parts. Then they replaced without question a part which had inadvertently broken when my garage fitted it.

So very pleased with the outcome. Kamil at Octoclassic very helpful.

16 October 2023
Unprompted review
Rated 3 out of 5 stars

Neutral

The paint comes off real easy and the snaps are also easy to break - overall I am neutral on their products as there are not many options available

7 September 2023

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