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Rated 1 out of 5 stars

I bought the travel flosser prior a vacation this year. Before leaving, I tried it out and there is a horrendous screeching with intermittent water stream. Went back and forth with customer service vi... See more

Rated 1 out of 5 stars

Worst toothbrush worst company. Mine broke in 3 months and they offered to replace with a previous model. After many emails I finally said yes. They never did and have never responded to my emails. T... See more

Rated 3 out of 5 stars

I bought a travel "Ease" toothbrush for its overall size, battery life, and price. I read Oclean's product description reasonably thoroughly, but it did not mention two major things I hate about the b... See more

Rated 5 out of 5 stars

I’ve been using Oclean toothbrushes for nearly six years now. My first Oclean X Pro Elite (purchased in June 2020) lasted a full four years before the screen showed signs of wear. This far outlasted... See more

Company details

  1. Health and Beauty Shop

Written by the company

Who doesn't want a healthier and brighter smile? For everyone's better oralcare, Oclean, not only innovate, but redefine. Different from others, we believe oralcare is not only about better tools, which provides performance & experience, but a smarter solution. Which helps you reshape better habits by knowing and showing your daily oral routine better. Thanks to the unique digital technology, impossible becomes possible now. Welcome to the new era of oral care!


Contact info

2.3

Poor

TrustScore 2.5 out of 5

163 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

You ask me

You ask me, but your product dont arrive yet, and I buying one week ago

25 May 2023
oclean.com logo

Reply from oclean.com

Dear Maria.
Thank you for your review.This is Oclean Store.
We have checked that your package was delivered on June 2 and have notified you via email

Rated 1 out of 5 stars

The toothbrush bristles DO NOT MOVE

The toothbrush bristles DO NOT MOVE.
Do not buy this terrible terrible product that is more complex than a manual toothbrush but in effect IS A MANUAL TOOTHBRUSH because the brushed is so UNDERPOWERED the toothbrush cannot possibly do a better job than a manual toothbrush that you actually move around. TERRIBLE!!!!!!!!!!!!!!!!!!

27 April 2023
oclean.com logo

Reply from oclean.com

Dear Customer,
Thank you for your suggestion.
Sorry for the inconvenience.
Our products have a 2-year warranty, if you have any quality problems please contact service@oclean.com,we will be responsible to deal with them for you in time.

Rated 1 out of 5 stars

No one answer me

No one answer me! No order received!
Please YOU check!

25 April 2023
oclean.com logo

Reply from oclean.com

Dear ,
Thank you for your review.
We check that your package has been delivered on May,08,2023, please pay attention to check the receipt

Tracking Number: YT2311521272098664
Tracking link: https://new.yuntrack.com/

Rated 2 out of 5 stars

The color was wrong

The color was wrong, black instead of white

23 March 2023
oclean.com logo

Reply from oclean.com

Dear Neta, the brush head you have purchased is P2S5, which is black.

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