OCEANE Body.Mind.Soul Reviews 

193
•
TrustScore 3 out of 5

3.1

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Rated 3 out of 5 stars

I’ve been reading the reviews. I find it to quite interesting that we all pretty much had the same experience. Do they actually train their salespeople to be so very aggressive? I kept telling the two... See more

Company replied

Rated 1 out of 5 stars

I've been speaking with Oceana since December 2017 trying to return a product that made my skin breakout badly. Be very careful how you buy their products because they will tell you go to get your mon... See more

Rated 5 out of 5 stars

Oceane products have my skin feeling and looking absolutely fabulous! I've used many different within my 52 years, but their products are by far the BEST! The eye serum is a miracle product - takes w... See more

Rated 5 out of 5 stars

KUDOS to Lea Robsy, Customer Care Manager - Very put out because the Turquoise Pearl Face Lift Mask cylinder ran out of product after only 3-4 months of purchasing it and it was supposed to last one y... See more

Company replied

Company details

  1. Skin Care Clinic
  2. also in
  3. Cosmetics Store
  4. Pharmacy

Information provided by various external sources

Oceane Beauty caters to those who are seeking to rejuvenate their youthful appearance and to defy the aging process, those who want to feel as if they have just stepped out of the most exclusive spa, and those who want to look at their best. For years, our research & development team, comprised of world renowned skin-care experts, has been trying to formulate that “perfect formula” that will reverse time, defy the aging process, and minimize the signs of premature aging. After many years and large capital investments we are proud to announce that we have found the fountain of youth: Oceane Beauty.


Contact info

3.1

Average

TrustScore 3 out of 5

193 reviews

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3.1

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(193)

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Rated 2 out of 5 stars

No So Great.

Not that crazy about your over-priced products. I also did not appreciate the pressure and the over-the-top performance by the two gentlemen selling them. I saw a review where you stated that all the shops are franchises, and you have no control over how the salespeople behave. If I were you, I would have control, since they represent your brand, your reputation, and your products. You could have a code of conduct and procedure. Even if I liked the products, I would tell my friends to steer clear of the shop in the Natick, MA mall.

6 October 2019
Unprompted review
OCEANE Body.Mind.Soul logo

Reply from OCEANE Body.Mind.Soul

Hi Ina,
Thank you for your feedback, we truly appreciate it. We are the manufacturer and distributor and do not franchise the independently owned businesses. We do however, keep record of all complaints with any of the retail locations and they are made aware of these issues so they can be addressed with their sales staff.
Our products are on the higher end price point and contain very high quality ingredients. We hope you will continue to use our line to see great long term results!

Thank you Ina!
Oceane Beauty

Rated 5 out of 5 stars

As an update to my review earlier this…

As an update to my review earlier this week regarding the rancid odor of my White Pearl Moisturizing Cream.
My review received a response the next day with a phone number which I called. Debbie was understanding and helpful and said she would look into the situation and get back to me, which she did the following day. The end result is the company will be sending me a new jar of the product, so I am quite pleased.

29 September 2019
Unprompted review
Rated 4 out of 5 stars

I love the products but when I got my…

I love the products but when I got my order the cleanser top didn’t work and I couldn’t pump the product it was attached to the top can you please send another one?

17 August 2019
Unprompted review
OCEANE Body.Mind.Soul logo

Reply from OCEANE Body.Mind.Soul

Hi Teresa!
Thank you so much for your purchase, we truly appreciate your business and sincerely apologize for the damaged item. We will ship you a replacement right away.
Thank you!
Customer Service
Forever Flawless
470-545-3577x2

Rated 3 out of 5 stars

I was given the Black Pearl Age-Defying, can't open

I was given the Black Pearl Age-Defying Wrinkle Filler Cream for my 55th birthday on the 23rd. I'd love to try it and have sent a note to the company but am hoping you will be able to answer my question. I want to try it very much but have no idea how to get the product out without breaking the syringe. Can someone please help me asap? I tried looking on YouTube and this website.They only talk about how to apply. I'm sure I would have given a better rating if I could have tried it. Please help!!! Thanks for your time!!! I'm the wife,Sharon

3 August 2019
Unprompted review
Rated 5 out of 5 stars

Just received my purchase of body…

Just received my purchase of body butter and sea salt body scrub, plus a lovely surprise of gift with purchase consisting of a tube body moisturizer and some satchels. Thank you. The body butter is divine, have not used the scrub yet but if its as good as the butter I will be very happy, especially putting the two together. The gift is also very moisturizing, again thank you. I will certainly recommend this product to my friends.

26 June 2019
Unprompted review
Rated 5 out of 5 stars

I love your products but you're so…

I love your products but you're so expensive I have to moderate my orders. Also what happened to your White Pearl Toner? It's the best and now I have to find something else?

8 June 2019
Unprompted review
Rated 1 out of 5 stars

The eye cream sent me to the hospital.

I just got out of the hospital because a sales lady applied the under eye cream to my left eye late yesterday. Two hours after she applied the cream my son noticed my pupil would not dilate in that eye only. The next morning that side of face was swollen and my eye would still not dilate. I went to the hospital and they admitted me immediately for a MRI. The doctor was able to determine that it was in fact a chemical reaction from the cream after ruling out all other possibles. I have now been on steroids for six hours and the swelling has gone away but my eyes still won’t dilate. I have not yet received the bill from the hospital but even with insurance I'm sure it’s going to be very costly. At least the doctor is pretty confident my eye should return to normal within the next 24 hours.

15 May 2019
Unprompted review
Rated 4 out of 5 stars

White Pearl Day Moisturizer

I purchased the white Pearl day moisturizer. It feels like it burns my skin. Not sure why. I do have sensitive skin. But i want to give it a chance so i am continuing to use it once a day after washing my face in the morning.

Was pricey so i purchased it when it was on sale to try.

If i notice a difference i will think of purchasing more facial products.

2 May 2019
Unprompted review
Rated 1 out of 5 stars

this facelift mask leaves crusty stuff…

this facelift mask leaves crusty stuff all over... not pretty...

12 February 2019
Unprompted review
OCEANE Body.Mind.Soul logo

Reply from OCEANE Body.Mind.Soul

Hi Nancy,

Thank you for your feedback. We apologize for your dissatisfaction with our product. If you could contact our customer service department at 470-545-3577 we would like to help regain your confidence in our product.

Thank you,

Customer Service
Oceane Beauty

Rated 5 out of 5 stars

WORTH IT!!

I absolutely love this! I was stopped and was asked about my hands and my job. I told him I'm a waitress and a single mom and that I'm pretty proud of how well my hands look given that I am ALWAYS washing them. I was soo wrong about the cleaning products I use for my hands as well as my face. I was just looking for last minute Christmas stuff at the mall of GA and I already hated being there due to the crazy that follows last min shopping. I though I was for sure getting suckered like I normally do, until they showed me! I have not stopped washing or rubbing my hands and hours later they still look and feel amazing! They were all so helpful and inviting and very informative of their products! I will definitely use and recommend this store and products for years to come. Thank y'all. Truly. As a single mom the smallest amount of pampering means the world. Not only did I get products that will last but make me feel like I had my own personal spa day at home. Y'all truly spoiled me in a way I haven't been in years and I was the one spending money! It was a first date that I was totally OK with paying for. Thank you for stopping me, the small time I spent with y'all made my stressful month so much more bearable. Year long subscriptions here I come!

25 December 2018
Unprompted review
OCEANE Body.Mind.Soul logo

Reply from OCEANE Body.Mind.Soul

Hi Tayler!
Thank you for the great review! We truly appreciate it.

Rated 5 out of 5 stars

great products

Was just walking down Rodeo Drive Los Angeles when a nice looking man asked myself and my husband to come inside their store for some free samples. I was then introduced to Roy who carried out an eye treatment on me. The results were fab. I ended up purchasing some of their products and have to admit they do feel good on my face. Thank you Roy

6 December 2018
Unprompted review
Rated 4 out of 5 stars

Honolulu store

I was lured into the Honolulu store by an adorable young man . The sales pitch was not too intimidating but he definitely knew his stuff . I liked a few of the products and bought them . They invited me back for a complementary “treatment “ for the following day. I knew there would probably be a sales pitch for something else but went anyway, Another cute young man ushered me into the private room. Put some stuff on my face then used a handheld machine on my face and gave me the pitch about the machine...and the thousands of dollars price. I needed the restroom and was told that they had no restroom. I was sent a few door to the Hard Rock Cafe. After I used the restroom I knew I wasn’t going to buy that item so I got in an Uber and returned to my friend’s house. Thank you Yossi and Yan. You’re both good salesman and cutie pies . I wish you the best.

29 November 2018
Unprompted review
Rated 1 out of 5 stars

Your product seems to refresh the skin…

Your product seems to refresh the skin on my face , and Isabel at the Honolulu store was very helpful in my decision on the purchase of skin care products . john

17 October 2018
Unprompted review
OCEANE Body.Mind.Soul logo

Reply from OCEANE Body.Mind.Soul

Hello John!

Thank you so much for your purchase. We truly appreciate your business and very glad you are enjoying your products. The rating system saved your review as a 1 star which is bad. Would you mind updating it to reflect your happiness by checking the stars?
Thank you so much John and look forward to you being an Oceane customer for life!

Customer Service
Oceane Beauty

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