Both Lee and John are great guys very customer focussed. No hard sales Nothing is a problem for them they do everything to support and re assure you with the transition and also very heloful with an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Needed storage for our house move and renovation. O Brian’s were very helpful and did everything they could to make things run smoothly. Easy transaction and self explanatory, rolling contract... See more
Company replied
We have had the pleasure of using O'Brien Self Storage on numerous occasions over the years. Units are always clean, secure, tidy and generous in size. The service received has also always been... See more
Company replied
We have used O'Brien Self Storage on many occasions and always find their service to be first Class. Storage units are easily accessible, clean, secure and generous in size. The helpful team are... See more
Company replied
Company details
Written by the company
O’Brien Self Storage – Storage Made Easy At O’Brien Self Storage, we make storing your belongings simple, secure, and stress-free. Whether you’re decluttering, moving home, or need extra space for your business, we’ve got a storage solution to suit your needs. Our sites across the North East are fully secure, with features such as CCTV, PIN-code access, and well-maintained units, giving you peace of mind that your items are safe. We offer a variety of unit sizes, from small rooms for personal items to large containers for larger loads, all at great value. We pride ourselves on friendly, helpful service. Our team is always on hand to answer questions and make sure your storage experience is as smooth as possible. With easy online booking and flexible rental options, O’Brien Self Storage truly makes storage easy.
Contact info
O'Brien Self Storage, SR5 3JN, Sunderland, United Kingdom
- 01915374236
- sales@obrienselfstorage.co.uk
- obrienselfstorage.co.uk
Great experience from the outset
Great experience from the outset - really great people to deal with and the facility is excellent. We opted for indoor storage and they couldn't be better - total peace of mind, hence the 5 stars.
7 November 2025
Unprompted review
Reply from O'Brien Self Storage
Hi Matt,
Thanks so much for the great review. Really pleased to hear you had a smooth experience from the start and that the indoor storage has given you total peace of mind.
Appreciate the 5 stars and the kind words about the team; it means a lot.
If you ever need anything at all, just let us know.
Thanks again,
John
Brilliant service
Brilliant service, been using these for over 10 years
26 November 2025
Unprompted review
Reply from O'Brien Self Storage
Thank you, Darren! We really appreciate your continued support over the last 10 years. It means a lot to us. We’re glad you’ve had a brilliant experience with O’Brien Self Storage, and we’re always here if you need anything.
First Class Service
We have used O'Brien Self Storage on many occasions and always find their service to be first Class.
Storage units are easily accessible, clean, secure and generous in size.
The helpful team are always on hand to assist and will always go the extra mile to deliver a first class service.
10 November 2025
Unprompted review
Reply from O'Brien Self Storage
Hi Craig,
Thanks for taking the time to leave us a review. Really pleased to hear you’ve used us many times and always found the service first class.
Great to know the units and access work well for you, and I appreciate the kind words about the team — I’ll make sure they see it.
If you ever need anything, just give us a shout.
Thanks again,
John
First Class Service
We have had the pleasure of using O'Brien Self Storage on numerous occasions over the years.
Units are always clean, secure, tidy and generous in size. The service received has also always been first class and the friendly team are always on hand to assist.
3 November 2025
Unprompted review
Reply from O'Brien Self Storage
Hi TVR,
Thanks so much for your review. It’s great to hear you’ve used us numerous times over the years and that the units and service have always been spot on for you.
We really appreciate the kind words, and the team will be pleased to hear your feedback.
If you ever need anything at all, we’re always here to help.
Thanks again,
John
Great Service from start to finish
Great Service from start to finish, inline booking was first class.
26 November 2025
Unprompted review
Reply from O'Brien Self Storage
Hi Ian,
Thanks so much for taking the time to leave us a review. Really pleased to hear everything was smooth from start to finish and that the online booking worked well for you.
If you need anything at all, just give us a shout.
Thanks again,
John
Great service
Needed storage for our house move and renovation. O Brian’s were very helpful and did everything they could to make things run smoothly.
Easy transaction and self explanatory, rolling contract to take the worry away. We had ours for 5 months.
Any questions or worries they were always happy to help. (Thanks Lee and John)
The container was spotless.
The gates malfunctioned once but rang the office and were sorted immediately.
Would we recommend them ?
Already have, and yes 100%
26 November 2025
Unprompted review
Reply from O'Brien Self Storage
Hi Julie -Hi there,
Thank you so much for the great review!
We’re really pleased we could make your house move and renovation that bit easier. A smooth, hassle-free experience is exactly what we aim for, so it’s brilliant to hear the 5-month stay went well and that the container was spotless for you.
Lee and I really appreciate the mention. And thanks for being so understanding when the gate played up — glad we got it sorted straight away.
Most of all, thank you for recommending us. It means a lot.
All the best,
John
O’Brien Storage
Reply from O'Brien Self Storage
Thank you very much. and our 1st review :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.