Oakwood Solicitors Ltd Reviews 

1,673
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and solicitors for being extremely helpful, supportive, and professional while guiding them through complex compensation claims. People note that communication is consistently clear, with regular email updates and prompt responses provided throughout the entire legal process. Some reviewers were not very happy with the overall communication and organization, specifically mentioning unreturned calls, canceled appointments, and a general lack of professional courtesy. A few people also felt that cases were dismissed abruptly without adequate explanations, leading to significant frustration and disappointment with the service provided.

What people talk about most

Staff

People report positive experiences with staff, highlighting helpful professionals who provide great support... See more

Service

Users describe positive interactions with service, highlighting exceptional professionalism, fast results,... See more

Customer service

Consumers find customer service to be exceptionally supportive, with reviewers frequently praising the smooth... See more

Claim

Customers expressed great satisfaction regarding their claim experiences, highlighting fast turnaround times... See more

Customer communications

Reviewers express great satisfaction and appreciation regarding customer communications, highlighting regular... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The pension claim that Stephanie Gardiner managed to sort for me was complicated and very time consuming. She took all the stress and was very informative on all the stages. Regular up dates , even i... See more

Rated 5 out of 5 stars

I dealt with the same lady each time (apparently I am not allowed to name names ) and found her helpful, friendly, informative. Every step of the way I received an email to keep me informed. For me I... See more

Company replied

Rated 5 out of 5 stars

Aidan Khan with Oakwood Solicitors got a positive outcome for my case. I was scammed by a trading platform and Aiden handled my claim with the bank. He put in lot of time and effort into my case. He... See more

Rated 5 out of 5 stars

Following my Road Traffic Accident I got in touch with Oakwood Solicitors to support me with my claim and to say they were brilliant would be an understatement. Tim Driver was outstanding. He kep... See more


Company details

  1. Law Firm

Information provided by various external sources

We are a local Leeds law firm, offering a wide range of legal services including Employment, Stress At Work, Personal Injury, Medical Negligence and Wills.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(1,673)

65 reviews in the last 12 months

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Rated 1 out of 5 stars

This firm claim they help the “armed…

This firm claim they help the “armed forces community” that is a load of rubbish. We approached them for some help regarding disability discrimination at the workplace for my husband they claim that w have gone passed the limitation which we are not. We are pretty much chinned off. AVOID AVOID AVOID. I will certainly know any of my armed forces friends to avoid this company like the plague

18 August 2026
Unprompted review
Oakwood Solicitors Ltd logo

Reply from Oakwood Solicitors Ltd

Hi Amena.

We are sorry to learn that you were dissatisfied with the decision of our Employment team. Your husband's matter was thoroughly overseen and subsequently re-reviewed by our Solicitor and Head of Department. Unfortunately it was deemed that we cannot proceed in his case, at no cost to yourself.

If there is anything further you wished to clarify, please do not hesitate to get back in touch. Otherwise, we wish you all the best in any future actions you seek to take.

Kind regards,
Team Oakwood.

Rated 5 out of 5 stars

Beyond my expectations! Professional, transparent, and highly recommended

I am absolutely speechless and incredibly grateful for the outstanding work done by Patrick and the entire team at Oakwood Solicitors. They handled my employment case with absolute professionalism and achieved a financial settlement that went far beyond my wildest expectations, all in less than a week!From the very first moment, I felt fully supported and cared for. I never had to wait for a response; their communication was fast, clear, and always present. As a foreigner, I was initially very anxious about potential hidden clauses in legal contracts, but Oakwood Solicitors proved to be 100% transparent. Everything was written clearly, honestly, and with no surprises.Patrick and his team are true experts who know how to protect their clients' dignity and rights. If you are looking for an aggressive, fast, and transparent legal team that actually delivers results, look no further. Thank you, Patrick, for changing my life and closing this chapter with a massive victory!

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Pension claim-Stephanie Gardiner

I would like to thank Stephanie at Oakwood solicitors for helping me get my pension back after the pension company went bust. It was a long process but Stephanie kept me updated with regular emails which was very reassuring. I would definitely use Oakwood solicitors again and recommend them. Thankyou again D Butterworth

18 May 2026
Unprompted review
Rated 5 out of 5 stars

All my experience with Oakwood as been…

All my experience with Oakwood as been verry good thay got me the compensation as promised and I am verry grateful to them for that. I would say if anyone as a case against anyone and are entitled to compensation than this is the company I would recommend for you

29 May 2026
Oakwood Solicitors Ltd logo

Reply from Oakwood Solicitors Ltd

Thank you for your kind review! We are glad we were able to assist you to your satisfaction.

Kind regards,
Team Oakwood.

Rated 5 out of 5 stars

The company was exceptional with their…

The company was exceptional with their advice , help and contact ability I would highly recommend this company

28 May 2026
Oakwood Solicitors Ltd logo

Reply from Oakwood Solicitors Ltd

Thank you for your kind review of our service. We are very glad to know that we were able to assist you!

Kind regards,
Team Oakwood.

Rated 5 out of 5 stars

Very professional

I was kept informed every step of the way and the process was smooth from the first time I contacted oakwood solicitors. They were very professional. A big thank you to all the solicitors involved in my case. The service I received was second to none. And the payment I was awarded was promptly put into my bank account

27 May 2026
Oakwood Solicitors Ltd logo

Reply from Oakwood Solicitors Ltd

Thank you for your kind review, Lee. Very glad to have been able to help you!

Kind regards,
Team Oakwood.

Rated 5 out of 5 stars

Oakwood solicitors sold a flat for us

Oakwood solicitors sold a flat for us. Made the whole process easy and pain free. I would definitely recommend them to everyone.

27 April 2026
Unprompted review
Oakwood Solicitors Ltd logo

Reply from Oakwood Solicitors Ltd

Thank you for your kind review of our service, John. Very glad we could assist you!

Kind regards,
Team Oakwood.

Rated 5 out of 5 stars

Thanks Max and Aaron for dealing with…

Thanks Max and Aaron for dealing with my case,they kept me upto date with everything along the way nothing was too much trouble. I would recommend Oakwood solicitors

12 May 2026
Unprompted review
Oakwood Solicitors Ltd logo

Reply from Oakwood Solicitors Ltd

Thank you for your kind review of Max and Aaron's service, Rich. We are delighted to hear that they were able to assist you.

Kind regards,
Team Oakwood.

Rated 1 out of 5 stars

A Truly Poor and Unprofessional Experience

I am very disappointed with the service from this firm. They cancelled my first appointment at short notice, and rescheduled it. However when I arrived for the second appointment - after bringing my disabled mum with me - I was told the appointment was cancelled again, without a reasonable explanation, the repeated cancellations shows a lack of organisation and respect for clients time.
This caused us unnecessary stress and inconvenience, and left me with no confidence in their organisation or professionalism. I wouldn't recommend them based on this experience.

5 May 2026
Unprompted review
Oakwood Solicitors Ltd logo

Reply from Oakwood Solicitors Ltd

Dear Mohammed,

We are sorry to hear about your experience and sincerely apologise for the inconvenience caused to you and your mother. Repeated appointment cancellations are not the standard of service we expect to provide, and we understand your frustration.

We appreciate you taking the time to share your feedback: it helps us review and improve our appointment procedures and communication.

If there is anything else we can do to assist you, please do not hesitate to speak to our team.

Kind regards,
Team Oakwood.

Rated 5 out of 5 stars

Aidan Khan and company were incredible

Aidan Khan and company were incredible. Great communication throughout and persistent in the support.
I was a victim of a scam and didn’t get the support I should have from my bank and Aidan was so understanding and thorough and got me an incredible resolution.
Would highly recommend this company and especially Aidan for all his hard work throughout. I wish him and the team all the best in helping others out and if you have any doubts just get in touch and they will advise.

28 April 2026
Unprompted review
Oakwood Solicitors Ltd logo

Reply from Oakwood Solicitors Ltd

Hi Mike,

We are glad to hear that Aidan was able to assist you satisfactorily.

Many thanks for choosing us!

Kind regards,
Team Oakwood.

Rated 5 out of 5 stars

Crypto Scam

I was the victim of a bank scam, when it first happened I had no idea what I could do. I later found Oakwood Solicitors and they were very helpful in advising me what my next steps should be.

I want to thank Aidan Khan for helping me in this case. He was very helpful, patient, showed great attention to detail and was quick to respond to any additonal inquiries that I had. He is a great benefit to the firm

29 April 2026
Unprompted review
Oakwood Solicitors Ltd logo

Reply from Oakwood Solicitors Ltd

Thank you for your review of Aidan's service. We are happy to hear that he was able to help you.

Kind regards,
Team Oakwood.

Rated 5 out of 5 stars

My pension had been badly invested in a…

My pension had been badly invested in a company that went bust i thought I'd lost everything but oakwood managed to get the majority back for me
Very easy to work with i cannot recommend them highly enough

27 April 2026
Unprompted review
Oakwood Solicitors Ltd logo

Reply from Oakwood Solicitors Ltd

Thank you for your sharing your thoughts about the experience you had with our Finance team, Paul. We are glad to hear that they were able to assist.

Kind regards,
Team Oakwood.

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