OakMax Limited Reviews 274

Couldn’t be happier. We needed 20 sleepers to be delivered to a church rest garden open to public. Due to heaviness and distance to the site the delivery time had to be precise, making sure two heav... See more

The quality of the green oak sleepers was much better than expected; the surface finish was excellent, almost as though planed. Dimensions were extremely sharp, accurate and usefully consistent and th... See more

Oak Posts and Boards. There was some delivery issues and some lack of communication regarding the courier company, but Oakmax were very good at sorting it out. The re-arranged delivery was at my time... See more

I have used Oakmax twice and on each occasion service, price and quality excellent. It is green oak with some splits and looks a bit rough and ready. Spend a few minutes sanding and it comes to life,... See more

Quick with emailing back, order sorted very quickly, delivery even quicker, even though I added the wrong post code. Also had a phone call to make sure I was happy, cant fault these guys, will definit... See more

The timber was great and as advertised. The delivery was delayed as it was on one pallet whose weight meant that it could not be unloaded from the vehicle. Oakmax arranged for the load to be split o... See more

I was a bit nervous about ordering over the internet unseen, as it were, but Oakmax were exceptional about the amount and when it would be delivered. I would have preferred a grabber arm on the delive... See more

Great value oak. No one can get anywhere near the prices and quality Oak Max offer! fantastic coms and delivery /pick up and instructions. A real pleasure to deal with, which is why I ended up going b... See more

Good communications through out. From ordering to delivery. Ordered the oak post 200 x 200 x 3000 - beautiful pieces of oak - they are the focal points for the pergola and gonna look stunning.

Generally speaking the order and delivery were satisfactory. Delivery with courier was a bit ah-hoc as we required to provide off loading facilities. We were aware but to get a date and approx ti... See more

Very competitive price. Over ordered due to three pieces of timber being unusable to make gates with. One piece badly bowed, one post unusable due to deep shakes and one board with full depth shakes.... See more

Good product at a good price , courier let me down (based near edinburgh) but it made it there a working day late which was a problem for me as I paid wages out to staff to be there to receive and sta... See more

easy to use web page to order. Good selection of products (not too many which can be confusing) Great prices Nice customer service, helped accommodate my delivery requirements Delivery driver was... See more

All but one piece of wood first class. Complained about one piece which was replaced, brilliant customer service... will have no problem using them again.

Great product, delivery delayed. Delivery took a bit longer than expected and when it was arranged I sat in all day with no communication and no delivery. Had to chase twice to find out what had hap... See more

Amazing product amazing prices absolute fantastic service and the delivery was brilliant. No problems whatsoever with their products. In fact I will probably order a lot more.

Ordered Oak planks for a pergola. The thickness and width of the planks varied considerably eg with a stated thickness of 50mm the actual ranged from 46-55mm meaning that all notching had to be bespo... See more

Service was good. Product wasn’t. Every board was different widths and thickness…150mm wide boards were ranging from 135 -175 in places and 5-6 mill deviation in thickness. On a 3meter b... See more

Awesome product at great prices, the only let down wasn't the actual delivery ..that was fine, but they wouldn't unload it on my drive I actually had to be there to help the delivery driver. my mum wa... See more

Second time I’ve ordered off yourselves , not been disappointed, quick delivery, great oak at a reasonable price, thank you

Good service and delivery, got a call after ordered to make sure all was ok, good quality oak, a very good price, very happy to recommend OakMax.

Really good communication at all stages of my order. Really happy with the timber quality and price.... Will definitely be ordering again

The almost mid-morning earliest time is very poor. Collection should be available from when the warehouse opens in the morning, not waste customers day losing a whole morning and having to drive in he... See more

Easy to order, brilliant prices and excellent product. Collection service was a bonus for us as it's a local company so no delivery fees.

Easy to navigate website and great communication from seller, sawn oak product was exactly was i wanted, they both sanded up lovely and will look great as a my pergoda entrance pillars.

Posts were very good for a good price too... Delivery wasn't cheap but they were extremely heavy items... Used these guys a few times now and my posts have always been great quality.

Delivered on time. Delivery more or less corresponded to order , any errors in my favour. Extremely helpful Delivery driver. Timber of good quality.

Excellent quality timber. Wonderful customer service and communication. Let down only in my experience by the third party haulage company, but even they weren't that bad really.

I ordered oak planking and posts which were very competitive in price. They were delivered as stated and of good quality. Good product.

I did purchase 3 oak beams 150m x 150mm x 2.5m and paid £ 139.00 for each + delivery . When the beams arrived one of them was a bad quality and damaged once I reported the staff told they will refund... See more

Very efficient company ordered on line simple delivery within 3working days great service. ThnQ

Great value & easy to deal with. Delivered on time as promised. Would use again without hesitation.

The products are excellent, but the delivery information was not so good. My delivery was delayed, and I was provided with incorrect information. The driver had an issue with driving hours, causing a... See more

Staff were super helpful. Delivery was prompt, product was extremely good

Using Oakmax posts and standard sizes saved me quite a bit compared to ordering from local suppliers despite the shipping costs. Delivery was punctual -would recommend

Had to wait longer than advertised for delivery and when the timber came it was all rough cut and different sizes also looked like it had been stored in a mucky field.

Great delivery times. Also when there was a small issue it was sorted out within the hour.

Service and speed was great but the timber was awful, if I wasn’t on such a tight schedule I would have sent it back. It took days for me to make the timber acceptable for the job. Will not be using y... See more

Easy to order. Delivery was quick and simple and sleepers were perfect for my needs.

The timber was ready as promised, quality and prices were good and the staff very helpful.

Still not delivered so can’t comment on the product, just the £100 for delivery that’s not here three weeks later

The delivery was very quick and the wood was delivered to our carport by the driver as asked. A very helpful driver. Unfortunately a number of the sleepers are bent and full of shakes ..... but as... See more

Product received in timely fashion. Was kept informed throughout.

Collection was really simple and easy to do but was forced into that with the prices being astronomical for delivery. (£97 for £24 worth of wood) We were also disappointed that the wood had ink and sc... See more

Good comms and on time delivery Good quality product and good price. Recommended

Delivery and communication relating to it was not good. No call to tell me what was happening... Grumpy driver at delivery ...lots of fuss about second person to offload... Could have loaded pallets... See more

Delivery was 1 week later than advised. Oak posts come damaged / defective.

Great service and communication. The delivery driver was great and helped with unloading. Happy days

Delivery was a disaster. Driver reversed into a neighbours drystone wall which required 3 metres rebuilding and although reported to OakMax, I never heard anything back , ended up with my neighbour d... See more

Quick delivery and excellent value for money. Will purchase again.

Great oak timber at competitive prices and very friendly service.

Quality is great. Prices are good. Communication is excellent... Oakmax staff are always very pleasant and helpful.

Oak was good for the price. A bit rough and bowed, but for the price absolutely no complaints there. Delivery was a nightmare. The delivery service you use are terrible. Good customer service on phone... See more

Prices were very good and delivery as stated. However, some of the sleepers were not square on the ends which made it difficult to fit them together. Some I had to trim the ends square. Also I though... See more

Received the oak planks in a very poor state, ends virtually rotten, splits running through some, had to plane and sand down before use. This has happened more than once won't be using this company... See more

Fantastic product, swift action and a pleasure to deal with.