Placed order and confirmed immediately. They messaged me items would be mailed 3/5 days after inspection. Also before shipping they send you a video through email showing the item and packaging. Can’t... See more
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At OAK JURI, we believe that true luxury lies not in the price tag but in the craftsmanship and beauty of each piece. Our collection of earrings, necklaces, rings, and more is designed to bring timeless sophistication into your life without compromising your budget.
Contact info
United States
- service@oakjuri.com
- oakjuri.com
Replied to 71% of negative reviews
Typically replies within 1 month
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Amazing brand & service
LOVE all the pieces I received!! Was working with Oakjuri on a TikTok collab, really clear communication and lovely to work with (Tan was amazing!!)
Love all my pieces I received
Love all my pieces I received! I get so many compliments thank you oakjuri :)
LOVE MY JEWELRY
LOVE MY JEWELRY! Everything came in on time and shipping was very reliable! The jewelry is such good quality they feel so nice! The boxes are authentic and so is the look! 100% recommend and I will be ordering from them again and again! 🤩
Highly recommend
I have many pieces from Oakjuri and absolutely love every one! The quality is unreal and none of them have tarnished. I highly recommend Oakjuri if you want to have nice pieces in your collection but are on a budget. 10/10!
Jewelry was amazing quality
Jewelry was amazing quality, never tarnished and arrived with ease I recommend the to anyone looking for affordable jewelry
Great customer service,great styles to…
Great customer service,great styles to choose from love the watch and ring I got they are so timeless and gorgeous!
The jewelry is so beautiful
The jewelry is so beautiful! The pieces have become a part of my everyday jewelry that I wear. I haven’t had any tarnishing and they feel heavy (high end). Not flimsy at all. Shipping and packaging was also 10/10. I will forever be shopping at OAKJURI!
I had a great experience!
I had a great experience! After I placed my order, they reached out and sent me videos of my jewelry to make sure they were the correct ones and that they were up to quality standards. I received the products in about 2 weeks which I was very impressed with. All in all it was a great experience.
Couldn’t be happier with my pieces
Truly excellent quality. The pieces arrived exactly as expected, and so far there’s been no tarnishing at all. The packaging was also perfect and thoughtfully done. You can really feel the difference in quality with these pieces, so I love mine!
Horrible customer service
Their pieces are nice but their customer service is horrendous. They market that their WhatsApp is quick but since March 3 I have yet to hear a reply. Their email takes 5 business days average. I tried to get a refund for a bracelet that had a broken clasp and they took two weeks to reply and then asked for a video then another week to reply with “just add a bit of force to move it back”. Do they think I’m stupid for not trying that. Horrible horrible customer service.

Reply from Oakjuri
Loved these pieces!
These pieces were so stunning! They delivered quickly, were in nice packaging, and the gold is still looking perfect after 6 months and constant wear (no tarnishing).
Throughout my experience working with…
Throughout my experience working with Oakjuri they have been nothing but responsive, respectful and very accommodating! The customer service is very responsive and makes sure to answer all of your questions and needs. The items I received were all boxed so nicely and in the best condition. I wear my pieces everyday and they are still in such good condition. I would say overall great time working with them and I will be back!
I’m very satisfied with my experience
I’m very satisfied with my experience. The ordering process was smooth, delivery was on time, and the packaging felt premium.
The jewelry looks beautiful and matches the photos perfectly. Great quality, I would definitely recommend this brand!
No response if items is broken
I ordered a necklace and it came in broken. When I tried emailing them they asked for a picture of the item, to which I sent. It’s been now 2 weeks and I haven’t heard from them since.

Reply from Oakjuri
Customer service is phenomenal
Customer service was phenomenal. I mistakenly ordered the wrong size for my bracelet and sent them a message. I got a response very quickly and they were able to change the sizing before my order shipped.
Wonderful customer service and the ring…
Wonderful customer service and the ring was beautiful. I will be purchasing again
Nervous to purchase, but legit website
I was really nervous to purchase from them, but I just received my order. I got a ring and necklace, and I’m actually pretty happy with my purchase. As I said, I was nervous to purchase because there aren’t a lot of reviews, but they are a legit company. I only wish they updated their return policy (not that I’m going to return anything). The only reason you can return is if the items are damaged. Otherwise pretty happy with this purchase.

Reply from Oakjuri
I found out about OAK JURI on tic tok
I found out about OAK JURI on tic tok. I bought a ring it is beautiful , very detailed. It was so beautiful I order 3 more pieces of jewelry . Customer service was quit to answer I had to change a bracelet size. Also love the boxes the jewelry come in very classy. Thank u Oak JURI
This company is shit customer service…
This company is shit customer service sucks . They don’t honor their customers properly they don’t refund items I made a mistake ordered from them for the holidays my items were not delivered I explained I had to give the people i purchased the item money for the holidays. I waited , waited time went by nothing .when I emailed the company they didn’t believe and refused to refund the money months later . They agreed to resend the item was not needed but I was very disappointed and dissatisfied.

Reply from Oakjuri
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