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Rated 1 out of 5 stars

Don't place any orders from Nzwe they or thirsty second-hand low quality made in China distributors that will not honor their own return policy. I ordered a jacket recieved 3 weeks later that was not... See more

Rated 1 out of 5 stars

Pathetic. Should have read reviews as 98% are bad!! Took 4 weeks. Jacket is cheap Chinese made garbage. XL was literally as big as a medium size jacket from any other store like JD or boohoo... See more

Rated 1 out of 5 stars

Avoid at all costs. The items look nothing like the images, and are of extremely poor quality. They come direct from China, are in terrible condition, and they refuse to refund you. My only options we... See more

Rated 1 out of 5 stars

Absolutely rubbish quality. I have bought from pretty average companies before but this gets the gold medal for cheap crap. It's like the buttons are stapled on. The fabric is so thin it could almost... See more

1.3

Bad

TrustScore 1.5 out of 5

150 reviews

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1.3

All reviews

(150)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

OMG reading all these reviews I just…

OMG reading all these reviews I just had to add that my experience was just about the same! I ordered with time for a Christmas Outfit but no, order arrived 2 weeks later!!! I purchased an XL button down shirt which is extremely smaller than expected. Seems more like a US size S/M.. I contacted Customer service for return/refund info and they refuse to refund me my money. They asked for thousands of pictures and insist in me keeping the shirt because "they're in China and the shipping fee is very high" .. they have not given me a shipping return address and continuously say "shipping return fee is very high" so I should keep the shirt.. why would I keep a shirt that has no purpose to me!!!! CONPLETE INCONVIENCE!!!! Do not purchase from this site!!!

6 January 2022
Unprompted review
Rated 1 out of 5 stars

Order took a ridiculous amount of time…

Order took a ridiculous amount of time to even be dispatched! Missed the Christmas deadline for my partners gift! When the burgundy double breasted coat with belt finally arrived, it was red and no belt!!!!! Customer services wanted a million pics of the coat and every single label on every single package and garment before they said they would send a belt for the coat! I have no faith this will arrive, or even match the coat which is not the correct colour I ordered!! DO NOT ORDER FROM THIS SITE!!!!! You will only be DISAPPOINTED!!!!!!!

4 January 2022
Unprompted review
Rated 1 out of 5 stars

Disappointed

I ordered a pair of shorts 32w and 30r and they were too tight and too long they are more like 3 quarter lenghts

1 January 2022
Unprompted review
Rated 1 out of 5 stars

I ordered a mens 40" corduroy shirt…Disaster!!

I ordered a mens 40" corduroy shirt from this company, it arrived today marked 40 but with a 36" max chest and 14½" neck size. I asked immeditely for a return and replacement for a larger size according to their website, but have received a series of bounce-back emails asking for clarification, even sent them photographs to show the item, they just prolonged the chat, it was a game to them I think. Lost my money, shirt is too small to wear, and it is the worst internet buying experience I've ever had. Must be honest, I'd thought from the company name that it is a New Zealand trader - but it has all the makings of a Chinese sweat-shop, from the bad old days. Beware! Stay away!

29 December 2021
Unprompted review
Rated 1 out of 5 stars

I was sent a pair of jeans

I was sent a pair of
Jeans with the button hole still sewn together and when I contacted the company about a return, they simply told me no and to cut the button hole myself.

27 December 2021
Unprompted review
Rated 1 out of 5 stars

WARNING AVOID

WARNING AVOID. Sizes are completely wrong and no returns possible plus ridiculous negotiation to agree return,

All items come from China not other global locations.

23 December 2021
Unprompted review
Rated 1 out of 5 stars

Awful. Do not order

Awful! Do not order from here. The sizes displayed are not correct, I ordered a large based on the chest size chart and it turned out small. Material is cheap, not wool but wool like. I asked for a refund within 10 mins of opening it and was told they only refund if the made a mistake. I checked their policy and the policy stated 30 days full refund. I am still in dispute! I have been told to keep the item, sell on ebay and they will give me 30% refund.

22 December 2021
Unprompted review
Rated 1 out of 5 stars

Very disappointed with this company

Very disappointed with this company. The XL shirt I ordered would not fit an S. They claim their sizes are Asian, but if that is the case there must be some very strange looking men in Asia. Their sizes are hopeless for UK. Don’t waste your time and money buying from NZWE.

21 December 2021
Unprompted review
Rated 1 out of 5 stars

Do not order here, they send the wrong size and will not let you refund or exchange

I never write reviews as I’m always satisfied with a product or I simply get my money back with a refund or exchange. However, this store deserves a 1 star review. Like most other people who reviewed this store, I ordered a size L cargo pants but when it came and I wore it, it was more like an S.Did not fit me at all. I contacted them to get my size exchanged for a XXL and they refused saying “They sent the correct item and we will not return it as long as it has no defects” despite their website saying they’ll return within 30 days of product arrival if I’m not 100% satisfied with the product. The only thing they are offering me is a pathetic 10% refund (£1.90). Do not order from here

13 December 2021
Unprompted review
Rated 1 out of 5 stars

RUDE customer service

Poor customer service. Very rude. They do not deserve your business. Buy elsewhere. Like what other say, I would give a zero if it was an option.

9 December 2021
Unprompted review
Rated 1 out of 5 stars

THIS IS SCAM

THIS IS SCAM
THIS IS SCAM, FRAUD. they sent me a just a piece of red cloth, in place of a dress. Ask refund, start bargaining from 5%. and will ask you pay for both return shipping and initial shipping TO and FRO from china.
I disputed the transaction with Paypal.

5 December 2021
Unprompted review
Rated 1 out of 5 stars

If I could choose no stars I would !!!.

If I could choose no stars I would !!!.
Please do not purchase anything from this company . I ordered a shirt to the value of £23.99 after not receiving my purchase 2 weeks after placing order I contacted them via their chat service to which they wasn't very helpful.

When the purchase arrived it didn't fit and the threading on the seams were coming away.

I sent an email to their customer service team where they rudely and abruptly opened their reply with "Did you check the size chart before ordering" . I very rightly informed them that their extra large size measurements were identical to the Large size measurements.

They informed me that exchanges were not allowed and only for bad quality products received . I informed them that the shirt I ordered had all the threading coming away from the seams and sent them photos which they requested.

They told me they would give me 10% compensation of the value of the shirt I paid for if I just kept the shirt (£2.39).
I refused so they upped it to 15% to which I refused so they upped or to 20%. Once again I refused telling them I would like full refund or a replacement shirt sending which wasn't poor quality.

They told me that I would have to pay for shipping of the new shirt and also shipping of the old shirt to be sent back too and it would be really expensive .

Their address is Foshan, Guangdong Province, China.

So if you really don't want to waste any money do not order anything from them

I just wish I had read the reviews before ordering .

2 December 2021
Unprompted review
Rated 1 out of 5 stars

Do not buy from nzwe thes people I…

Do not buy from nzwe thes people I bought a bomber jacket large it wouldn't even fit a little kid there is nothing to it No insides so cheaply made is nothing like the pictures payment was 30 pounds i have been ript off it is so badly made i probably can make this joke

30 November 2021
Unprompted review
Rated 1 out of 5 stars

These are to be avoided at all cost

These are to be avoided at all cost. My son ordered a lot of clothes none of which fit him. The customer service is a disgrace initially offering just 5% refund. Put down to painful experience but please don’t order from this company.

24 November 2021
Unprompted review
Rated 1 out of 5 stars

I WOULD GIVE THIS ZERO IF I COULD…

I WOULD GIVE THIS ZERO IF I COULD ABSOLUTE DISGRACE MEASUREMENTS ON WEBSITE 41 INCH SIZE SENT 35 INCHES WONT ACCEPT RETURNS AND REFUSE TO GIVE ME MY REFUND ABSOUTE DISGRACE REPORTED TO TRADING STANDARDS
** DO NOT BUY FROM THIS PLACE **

23 November 2021
Unprompted review
Rated 1 out of 5 stars

Shocking quality certainly not as…

Shocking quality certainly not as advertised. Tried getting a refund to no avail - lots of emails offering 20% discount which was a joke as I already said I didn’t want the shoddy item. Was told would be very expensive to return - more like a threat so gave up in the end! Appalling all round.

13 November 2021
Unprompted review

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