We bought a Nyxi air fryer which worked well for 6 months,we were very pleased with this machine which has french doors,unfortunately it stopped working,we got in touch with the suppliers who couldn... See more
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Nyxi is an international home and lifestyle brand committed to designing practical, stylish, and affordable products that improve everyday living. We offer a wide range of modern household solutions across categories including Air & Climate, Kitchen Appliances, and Home Furniture, helping customers create comfortable, functional, and efficient living spaces. Our Air & Climate collection includes energy-efficient dehumidifiers, air circulation solutions, and home comfort products designed to improve indoor air quality and maintain a healthier home environment throughout the year. In our Kitchen range, we provide innovative appliances such as large-capacity air fryers, cooking essentials, and smart kitchen solutions that make preparing meals easier, faster, and healthier for busy households. Nyxi also offers carefully selected Home Furniture and storage solutions that combine modern aesthetics with practicality, helping customers maximise space and enhance their home décor. Every product is designed with a focus on reliability, usability, and value for money. At Nyxi, customer satisfaction is at the centre of everything we do. We are dedicated to providing dependable products, responsive customer support, and a seamless shopping experience from order to delivery. By continuously listening to customer feedback and improving our product range, we aim to deliver high-quality home essentials that customers can trust for everyday life.
Contact info
Unit 10, Bicester Road Industrial Estate Faraday Road , HP19 8RY, Aylesbury, United Kingdom
- 020 3878 3628
- info@nyxi.co.u.k
- nyxi.co.uk
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Replied to 16% of negative reviews
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We bought a Nyxi air fryer which worked…
We bought a Nyxi air fryer which worked well for 6 months,we were very pleased with this machine which has french doors,unfortunately it stopped working,we got in touch with the suppliers who couldn’t have been more helpful,they went through a few procedures to try and get it working,they were very patient with us and after a couple of days trying to get it working it was agreed that it would be replaced,later we received an e.mail saying it had been dispatched,couldn’t be more grateful,will certainly recommend them to friends.
Thanks
Steve Randall
Great service
Very simple ordering process and came with next day delivery. Kept up to date with progress and delivered on time. Used it for a few days and once used to the slightly quirky menu works great. For the price very impressed.
Cake Stands
Really good quality and value for money.
Very quick delivery and well packaged.
Incredible service
I had a small problem with my order. The after sales service was absolutely amazing. I received a new appliance within 24 hours, incredible . Also the product was very well made and I’m delighted with product
Heatwave lifesaver //fan
I’ve ordered fan get delivered in next day 😁😁thank you so much was helpful from heatwave last week 🙏🏻🙏🏻🥰🥰
Best 20L Air Fryer
I recently purchased the 20L air fryer oven from Nyxi, and I have been genuinely impressed with both the product and the overall quality.
The build quality feels premium and sturdy, and the large 20-liter capacity is perfect for cooking family-sized meals. It heats up quickly, cooks food evenly, and has controls that are straightforward and easy to use. I've tried a variety of foods, and everything has come out crispy on the outside while remaining tender inside.
What stood out most was the excellent value for money. The appliance offers features and performance that you would normally expect from much more expensive brands. It has become one of the most frequently used appliances in my kitchen.
Overall, I'm very happy with my purchase and would highly recommend Nyxi to anyone looking for a reliable, high-quality air fryer oven. A great product that has exceeded my expectations.
Brought a 20L air fryer
Brought a 20L air fryer. The Fan started to make a grating noise which got worse over time, I contacted Nyxi and got an instant response. To my surprise they sent me a new Oven I can not thank them enough
Excellent service, excellent communication would highly recommend, this company many thanks
9000btu air conditioner, compressor failed after light use, company not interested
9000btu air conditioner. Complete compressor failed after 2 and a half years of very light residential use. Clearly either a faulty product from the factory or their aircons are extremely poorly made / use knock off, sub standard, components.
Customer service whilst prompt, did waste my time asking for videos and order numbers as well several clarifying questions only at the very end of the email chain and several days to say they weren’t in the slight bit interested as it was older than 1 year. Something I told them in the very first email….. yet they still wasted my time. Honestly, dissapointing to have say I wouldn’t reccomend this brand or their products since it did exactly what you wanted when it worked. But compressors on £300 air conditioners shouldn’t be failing after not even 3 years of light use so I’d say avoid and buy from a more reputable brand.
Edit to add.
I can see from their reply completely contradicting what they said in emails and trying to make it out like I was after a “free replacement”to undermine my point, highlighting a very clearly faulty or poorly made product. Just shows what a terrible company they are.
Avoid at all costs.

Reply from Nyxi
Quick respond good service
Thank you very much. Great help, really, really appreciate it. Thank you once again.
Fantastic product and quick delivery
Fantastic product and quick delivery. Highly Recommend
Recently brought a ottoman off Amazon…
Recently brought a ottoman off Amazon which said it could take up to 200kg of weight as I don't have alot of additional seating it was perfect for when friends come over and with the added storage! Unfortunately on the first time use of someone sitting on this the wood broke instantly but I contacted customer service who were amazing I sent them a few photos of the unit and they immediately send me a tracking number with a replacement on the way! Can't fault the service I have experienced!
These unobtrusive dehumidifiers take up…
These unobtrusive dehumidifiers take up very little room and do exactly what it says on the label. Depending on the location they last up to 8 weeks.
Purchased, via Amazon UK, a 20 lt dehumidifier
Purchased, via Amazon UK, a 20 lt dehumidifier to replace a 20 year old unit which had died. Arrived on time, powered up fine and seems to work well.
The instruction manual is a poor translation (I assume) of a Chinese one and confusing. I contacted Support by email and got a very prompt & helpful reply from Hotak, which cleared up my confusion.
Build quality seems fine, durability is as yet unknown, but fingers crossed!
Recommended and esp. the support!
Excellent AC unit
Excellent AC unit with a sleek, well designed appearance and outstanding performance.
Highly recommended!
I recently bought the Nyxi 20L Air…
I recently bought the Nyxi 20L Air Fryer Oven and I’m really happy with it. The quality feels premium, the design looks great, and it works exceptionally well.
The 20L size is very useful and makes cooking much easier, especially when making snacks or meals for the family. Overall, it’s an excellent product and totally worth buying. I loved it! Would 100% recommend!!
Really nice products and a great after…
Really nice products and a great after sales support. We had a little issue with our air fryer which has been sorted very quickly by Hotak.
I would definitely recommend that company and will reorder from them whenever I need something.
High quality product
High quality product. I bought an Air Con this month and it was the best I ever had. Highly recommended 👌
I recently purchased the 50L bin from…
I recently purchased the 50L bin from Nyxi Store and I'm very happy with my purchase. The bin is sturdy, well-made, and has a good capacity, making it perfect for everyday household use. It arrived on time, was securely packaged, and matched the description provided on the website.
The design is practical and looks neat in my space. The lid works smoothly, and the overall build quality feels durable. The ordering process was straightforward, and the customer service experience was satisfactory.
Overall, a great product at a reasonable price. I would recommend Nyxi Store to anyone looking for a reliable and functional waste bin.
Fixed it quickly
Bought a whiteboard from Nyxi that got damaged in the post. They were very responsive when I contacted them and replaced it quickly. The quality is good.
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