Ordered monster berry lime Ryze pre workout and received strawberry mango! But don’t want to wait another week or have the hassle of the return process! Ugh! First time customer too!
Company replied
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Ordered monster berry lime Ryze pre workout and received strawberry mango! But don’t want to wait another week or have the hassle of the return process! Ugh! First time customer too!
Company replied
This place has HORRIBLE customer service!!! I ordered a product was sent to the wrong address so they shipped it back to them and they were gonna ship it back like 4 weeks later!!! Took me forever to... See more
Company replied
I can’t live without my “SuperStuff” better known as Motiv8 Burn. When that afternoon lag and hangrys come a knockin, Motiv8Burn does the blocking of those obnoxious hunger pangs. The many flavors are... See more
The preworkout I wanted was sold out in the flavor I wanted so I had to find a different source for it found Nutrition Faktory over a google search and they had it in stock and it was also well priced... See more
Nutrition Faktory was created with ONE GOAL in mind, give our customers the absolute best experience they've ever had at a nutrition store!!! We have the best selection for Protein, Preworkout and Vitamins. Check out our selection of great Supplements!
1250 NW Broad St., 37129, Murfreesboro, United States
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The place to go for all your supplement needs!!!!
Josh Davis is an awesome consultant for this company. He should be the president be hey that’s just me. A lot of companies will take you around the world before they get to what you are looking for, if they ever get to what you’re looking for, but Josh was straight and to the point with no filler. Nutrition Faktory is definitely my go to supplement company with. Josh as my consultant
I received my preworkout and it was all sticky and clumpy and it isn’t worth a damn

Reply from Nutrition Faktory
Excellent customer service. I loved the goodies and am in the middlle of taking my stack. Already seeing great results!
Always ships out fast, products are great and got a free shaker too!!! Like Nutrition Faktory a lot
Excellent customer service and very timely deliveries
Super fast service, great prices AND the best thing is that the free shipping applies to Hawaii!!!
Nutrition Faktory is amazing! They have the best prices and products. The in-store experience is amazing as well, since the workers are not paid on commission they are actually there to help not just to drive up their average sale. The delivery service is incredible! I ordered my preworkout and received the order WITHIN THE HOUR. I will only go to Nutrition Faktory, and that says a lot considering I am a former GNC employee.
The variety of products is somewhat limited and shipping takes a long time to arrive. Despite that, they have good products.

Reply from Nutrition Faktory
The entire customer experience is beyond great, from start to finish. Always fast shipping times, 98% of the time they have what I need in stock and I’ve never had a bad experience with them
I had never heard of Nutrition Faktory before but they sell my pre workout,Transparent Bulk,at the same price as the manufacturer and I needed some ASAP before I went on vacation.
It normally takes Transparent Labs 7-10 days with Priority Mail,but NF got it to me in 2 days. I was floored. I love to recognize great customer service when I receive it.
I always get great service and fast shipping with this company! Thank you for being awesome
You guys are awesome thank you for always being so helpful
Product was ordered confirmed and delivered in timely order and seems to be working as advertised will be reordering as long as the price stays low. Thanx JM
Had an excellent experience. Had some questions and explored the answers with the staff. Informative and helpful. Would buy from again
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