NUTBAGS GROOMING Reviews 

378
TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Shocking ordered 3 weeks ago. No contact….. tracking doesn’t work and they won’t answer any emails I’ve sent . Avoid at all cost… but I get loads of spam emails offering discount daily

Rated 1 out of 5 stars

DON'T BUY ANYTHING FROM THIS COMPANY, THERE IS ZERO CUSTOMER SUPPORT FOR WARRANTY ISSUES. I have sent dozens of messages and emails, completely ignored.

Rated 5 out of 5 stars

Excellent company. Brilliant product. Outstanding customer support. My shaver became faulty I got in touch and Zoe sorted everything out without any issue. Very helpful extremely nice person. Quick re... See more

Rated 5 out of 5 stars

Excellent company, purchased 2.0 groomer for my son in Dec 23. Became faulty last week. Contacted them, best customer service I have ever had. Dealt with promptly and replacement received quickly. I w... See more

Company details

  1. Health and Beauty Shop
  2. Toiletries Store

Written by the company

Nutbags Grooming was founded with the mission of making your life easier when it comes to male grooming. As men ourselves we understand trimming the nuts is a tough task!


Contact info

2.8

Average

TrustScore 3 out of 5

378 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(378)

19 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not very good

This shredded my nuts literally. The blade is so rough it cuts everytime. Really disappointing for me.

1 December 2023
Unprompted review
NUTBAGS GROOMING logo

Reply from NUTBAGS GROOMING

Hi Lewis,

Thanks for taking the time to review, although we are really disappointed to read about your experience!

If you're still having issues please reach out to our customer service team so we can help - hello@nutbagsgrooming.com

Thanks
Josh - Nutbags Grooming Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, well informed on my delivery and the staff member I dealt with was first class.

26 October 2023
Unprompted review
NUTBAGS GROOMING logo

Reply from NUTBAGS GROOMING

Hi Gerard,

Thanks for the kind words! We do our best to go above and beyond for all our customers!

Josh - Nutbags Grooming Team

Rated 5 out of 5 stars

I don’t normally fill out these review…

I don’t normally fill out these review forms, but for these guys I’ll gladly make an exception.
Their products are top-shelf and do exactly what is claimed they will do. I couldn’t be happier with doing business with them.
They obviously know what they are doing and have turned out items that are light years ahead of anything that’s ever been introduced in this category.
Great job gentlemen.
I’m very impressed.

29 November 2023
Unprompted review
NUTBAGS GROOMING logo

Reply from NUTBAGS GROOMING

Hi Mr Jordan,

Thank you for your kind words! We're thrilled to hear your positive feedback. Your support inspires us to continue delivering exceptional experiences.

At Nutbags Grooming, we value your satisfaction and are committed to maintaining high standards. If you have any further thoughts or suggestions, we'd love to hear them.

Thanks again for choosing us!

Josh - Nutbags Grooming Team

Rated 5 out of 5 stars

Incredible customer service

Incredible customer service, my package got lost, they replied within 20 hours (which is impressive when you take into account the 13 hour time difference) and sent me a replacement less than a minute after I asked for one. Cannot wait to try out the groomer, if it's half as good as their customer service it'll be incredible!

29 November 2023
Unprompted review
NUTBAGS GROOMING logo

Reply from NUTBAGS GROOMING

Hi Alex,

Thanks so much for the kind words! We do our best to go above and beyond for all our customers. Hope you enjoy your Groomer.

Josh - Nutbags Grooming Team

Rated 1 out of 5 stars

Not a good result for me

Neither the nutbag trimmer or nose hair trimmer work well for me.
Despite following the instructions for the nutbag trimmer it has cut me every time I have used it.
The nose hair trimmer simply does not properly trim all visible nose hairs.

8 November 2023
Unprompted review
NUTBAGS GROOMING logo

Reply from NUTBAGS GROOMING

Hi Grant,

Thanks for taking the time to review, although we are really disappointed to read about your experience!

If you're still having issues please reach out to our customer service team so we can help - hello@nutbagsgrooming.com

Thanks
Josh - Nutbags Grooming Team

Rated 3 out of 5 stars

Good and bad

Honestly torn the quality of the unit is great but trimming is not, as I was expecting a closer cut like other body trimmers. The units are meant to non cutting and they still cut at times.

5 November 2023
Unprompted review
NUTBAGS GROOMING logo

Reply from NUTBAGS GROOMING

Hi Nathan,

Thanks for taking the time to review.

If you're having any issues please reach out to our customer service team so we can help - hello@nutbagsgrooming.com

Thanks
Josh - Nutbags Grooming Team

Rated 2 out of 5 stars

Not great

Order was easy and they came relatively quickly seeing they come from Australia (didn’t realise this when I ordered it and it makes it impossible to return) however they cut my husband in two places the first time he used them! Seriously!

20 October 2023
Unprompted review
NUTBAGS GROOMING logo

Reply from NUTBAGS GROOMING

Hi Louise,

Thanks for taking the time to review, although we are really disappointed to read about your experience!

If you're still having issues please reach out to our customer service team so we can help - hello@nutbagsgrooming.com

Thanks
Josh - Nutbags Grooming Team

Rated 1 out of 5 stars

Total waste of money cuts your nuts the…

Total waste of money cuts your nuts the battery lasted all of 10mins
Pointless returning it as you have to pay to send it to Australia
You are better off with a normal safety razor

16 October 2023
Unprompted review
NUTBAGS GROOMING logo

Reply from NUTBAGS GROOMING

Hi Customer,

Thanks for taking the time and sharing your experience - we are sorry to hear that it was a negative one.

Please reach out to us at hello@nutbagsgrooming.com so we can help resolve your concern above.

Josh - Nutbags Team Member

Rated 2 out of 5 stars

Do not buy

Bought this product as I wanted to give a competitor a go and not buy from the market leaders. Poor choice. In short my blades have become dull and won’t cut after less than 5 uses.

They sell replacement blades and I understand wear and tear but would have expected the original set of blades to last longer than they have.

I reached out to customer services over a month ago and they have neither responded or acknowledged my complaint.

There are so many other companies out there offering similar products so I implore you to give the other companies a go and avoid this mob like the plague!

22 August 2023
Unprompted review
NUTBAGS GROOMING logo

Reply from NUTBAGS GROOMING

Hi Ally,

We apologize for your unsatisfactory experience with our product. We have responded to all your emails and are awaiting your reply.

We appreciate your patience as we work to improve your experience with our company.

Josh - Nutbags Grooming Team

Rated 1 out of 5 stars

Pretty sh!t to be honest

Pretty sh!t to be honest, already cut myself on first use. Reviews seemed legit, might be fake but I Thought it’d be rubbish before purchasing and I was right. No point returning so kept for display.

7 September 2023
Unprompted review
NUTBAGS GROOMING logo

Reply from NUTBAGS GROOMING

Hi Brandon,

We apologize for your unsatisfactory experience with our product. We recommend taking a look at our grooming guide to help reduce the chance of nicks and cuts.

Please reach out to us at hello@nutbagsgrooming.com if you have any questions or require further assistance.

Josh - Nutbags Grooming Team

Rated 1 out of 5 stars

Total waste of money

Total waste of money. Used the Groomer without the guard an nicked myself twice - worse than using a wet shave razor. The one star rating is for the packaging!

29 September 2023
Unprompted review
NUTBAGS GROOMING logo

Reply from NUTBAGS GROOMING

Hi David,

We apologize for your unsatisfactory experience with our product. We recommend taking a look at our grooming guide to help reduce the chance of nicks and cuts.

Please reach out to us at hello@nutbagsgrooming.com if you have any questions or require further assistance.

Josh - Nutbags Grooming Team

Rated 4 out of 5 stars

Works great 👍

Fast service and follow-up emails

27 September 2023
Unprompted review
NUTBAGS GROOMING logo

Reply from NUTBAGS GROOMING

Hi Matt,

Thanks for taking the time to leave a review, we appreciate your positive feedback 🙂

Josh - Nutbags Grooming Team

Rated 5 out of 5 stars

Great product

Great product, works superb

23 September 2023
Unprompted review
NUTBAGS GROOMING logo

Reply from NUTBAGS GROOMING

Hi Ray,

Thanks for taking the time to leave a review 🙂

Josh - Nutbags Grooming Team

Rated 5 out of 5 stars

The wife tick of approval

First off. 10 out of 10.
The shaver itself feels great in the hand non-slip but smooth.
Not overwhelmed with needless attachments and accessories.
The overall shave itself is fantastic.
Nice how-to card will help for newbies.
I've used many things over the years to get the job done but this Nutbag shaver has really changed the game for me.
If you like the idea of your partner actually asking to feel your smoothness then you have to pick but this Nutbag product.
I will be collecting the full Nutbag range over coming weeks as the quality and services I have got so far is great.

25 September 2023
Unprompted review
NUTBAGS GROOMING logo

Reply from NUTBAGS GROOMING

Hi Rowan,

Thanks for taking the time to leave a review. It's great to hear you're enjoying our products! 😀

Josh - Nutbags Grooming Team

Rated 5 out of 5 stars

Great product and service

Great product all packaged superbly. Easy purchase great value work shop again for sure.

5 September 2023
Unprompted review
NUTBAGS GROOMING logo

Reply from NUTBAGS GROOMING

Hi Belmont,

Thanks for taking the time to leave a review 🙂

Josh - Nutbags Grooming Team

Rated 5 out of 5 stars

A ‘sceptics’ dream purchase

I have always been very weary of ‘grooming’ products in the past, however I was pleasantly surprised after purchasing this groomer. Easy to use, easy to clean, and always with great results. I thoroughly recommend this groomer, to anyone who is a ‘sceptic’, like I once was.

19 September 2023
Unprompted review
NUTBAGS GROOMING logo

Reply from NUTBAGS GROOMING

Hi John,

It's wonderful to hear that this groomer exceeded your expectations and converted you from a skeptic to a satisfied user. The ease of use, simple maintenance, and consistent great results are undoubtedly appealing qualities. Thanks for sharing your positive experience!

Josh - Nutbags Grooming Team

Rated 1 out of 5 stars

The machine is not powerful as you guys…

The machine is not powerful as you guys advertised and the machine is not that in good quality. It won’t even worth $20. Also it wont cut to even 0.5 level. Just fake advertising.

14 September 2023
Unprompted review
NUTBAGS GROOMING logo

Reply from NUTBAGS GROOMING

Hi Rohan,

We apologize for your unsatisfactory experience with our product thus far.

Please reach out to us at hello@nutbagsgrooming.com so we can help rectify your concern.

Josh - Nutbags Grooming Team

Rated 4 out of 5 stars

Birthday present

Arrived promptly grandson loves it

26 September 2023
Unprompted review
NUTBAGS GROOMING logo

Reply from NUTBAGS GROOMING

Hi Lavinia,

Thanks for taking the time to leave a review, we appreciate your positive feedback 🙂

Josh - Nutbags Grooming Team

Rated 5 out of 5 stars

Prompt delivery, good follow up, works well, excellent value

Communication from the supplier was excellent and delivery was prompt. This is the first "dedicated" male personal grooming product I have purchased and it's definitely better than trying to use something designed for facial areas. The price represents good value, and so far I am very pleased with the results.

26 September 2023
Unprompted review
NUTBAGS GROOMING logo

Reply from NUTBAGS GROOMING

Hi Laurence

I'm glad to hear the product exceeded your expectations with its prompt delivery, effective results, and excellent value. Your positive feedback and experience are valuable to others considering this product. Thank you for sharing!

Josh - Nutbags Grooming Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look