Nurp Reviews 653

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 163 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and dedication, often highlighting specific individuals for their exceptional support. The customer service is frequently described as responsive, personalized, and always available, making the overall user experience smooth and easy, especially during onboarding and when addressing questions. However, some people were dissatisfied with the service, particularly regarding the performance of the algorithms and the lack of support when issues arose. These customers reported dissatisfaction with outcomes, concerns regarding algorithm performance, and feeling unsupported after initial setup, despite paying for premium services.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, knowledge, and... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the responsiveness and... See more

User experience

Consumers generally find the user experience to be positive. Many reviewers highlight the ease of use, with... See more

Artificial intelligence

Customers had ambiguous experiences with artificial intelligence. While some reviewers reported positive... See more

Service

Clients share ambiguous opinions on service. Many reviewers praise the exceptional service, highlighting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Nurp has been great to work with so far (since 9/2025). Their products work and they seem to very vigilant in continuously improving them. When issues arise, they also make good decisions that are cus... See more

Company replied

Rated 4 out of 5 stars

NURP continues to innovate. I've been using NURP's services for about 2 years now and there have been some ups and downs in the market. They have always worked hard to innovate to meet the challen... See more

Company replied

Rated 5 out of 5 stars

Jordan has been my support connection to NURP for over 2 years now and never disappoints. Whether I call or email, his replies are prompt and on point. Early on, a few times he had to step in to fix... See more

Company replied

Rated 5 out of 5 stars

The NURP team has been wonderful to work with. This is a new financial tool that I can visualize but not totally grasp. NURP's representatives helped through the entire process. It's been successfully... See more

Company replied


Company details

  1. Software Company

Written by the company

Nurp is a financial software company dedicated to helping investors harness the power of algorithmic trading. Our advanced trading algorithms are designed to analyze and execute trades in Forex, Gold, and Cryptocurrency markets—giving individuals an edge through automation, data, and precision. We work with high-net-worth individuals, entrepreneurs, executives, and those planning for retirement who are seeking smarter, tech-driven ways to grow and manage their portfolios. Whether you're new to algorithmic strategies or looking to scale your investment performance, Nurp provides the tools, transparency, and support to help you stay ahead of the curve. Our commitment to innovation, education, and client success is at the core of everything we do. We believe in empowering our clients with cutting-edge technology backed by real results and real people.


Contact info

3.9

Great

TrustScore 4 out of 5

653 reviews

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Rated 4 out of 5 stars

Jordan has helped me since I have…

Jordan has helped me since I have joined Nurp. He has been very supportive of me. I'm thankful for his time and support.

30 January 2025
Unprompted review
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Reply from Nurp

Hi Chris!

Thank you for sharing your experience with NURP! We’re so glad to hear you’ve felt supported since joining, and we truly appreciate you recognizing your relationship manager’s time and care.

We appreciate you being part of the NURP community.

__The Nurp Team

Rated 1 out of 5 stars

Nurp informed me i could trade with as…

Nurp informed me i could trade with as little as 500 dollars now they tell me 10 to 30 thousand .i dont have that kind of capital .if i knew it took 10 to 30 thousand i never would have bought niw they wont refund my 9000 dollars that i spent thinking i could trade I WAS MISLED YOU PEOPLE ARE GREED YES TAKE FOM THE LITTLE GUY JUST LIKE WALL STREET .PAY ME BACK MY MONEY

22 December 2025
Unprompted review
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Reply from Nurp

Hi Don,

Thank you for sharing your concerns. We’re sorry to hear how frustrated you’re feeling, and we take feedback like this seriously.

We’ve reviewed the matter and confirmed that account requirements and program details were discussed prior to enrollment. The refund request was submitted after the stated refund window had passed, which is why we were unable to process it.

Your program access remains active under the original terms, and our team is here to help clarify next steps and support you however we can moving forward.

--The Nurp Team

Rated 5 out of 5 stars

Nurp shines with it's strong internal…

Nurp shines with it's strong internal support, when you need assistance, have questions or just having some type of challenge. I specifically have experienced unmatched support from Angel A. as he has been there for every need I had while utilizing Nurp's multiple strategy algos which have performed well and provided me a valuable educational experience into the FX world and risk management.

18 December 2025
Unprompted review
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Reply from Nurp

Thank you so much for sharing your experience. We're happy to hear that our internal support and strategy algos met your needs. We appreciate your feedback and are so glad you found value in the educational experience.

Thank you again for being a valued member of the Nurp community!

--The Nurp Team

Rated 5 out of 5 stars

Great experience working with Nurp…

I’ve had a great experience working with Nurp since about 2022.

From being part of their crypto to algorithmic programs, and just learning from their team and Jeff, it’s been an eye-opening experience to the world of investing.

I was fairly new to investing before joining and it’s shifted how I think about areas like risk tolerance, understanding the market, types of assets to invest in, and just my overall goals in life.

I appreciate the support of the team, and I look forward to continue growing with them as a customer.

18 December 2025
Unprompted review
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Reply from Nurp

Hi Raijv!

Thank you for sharing your experience and for being with NURP since 2022. We’re happy to hear that your journey across our crypto and algorithmic programs has been both educational and impactful, especially as you’ve grown your understanding of investing and risk management.

We appreciate your trust and look forward to continuing to support your growth as part of the NURP community.

— The NURP Team

Rated 4 out of 5 stars

Working with Ian at NURP

Working with Ian at NURP has been the best! NURP seems to always be evolving and changing with the market which is great and I appreciate being part of it. Ian in the Customer Support/Service has been the best to work with - always helpful and willing to get on calls and walk me through challenges and questions!

18 December 2025
Unprompted review
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Reply from Nurp

Hi JR!
Thank you for sharing your experience! We’re happy to hear that you’ve enjoyed working with our team and that the ongoing evolution of our platform has stood out to you.

We appreciate your kind words about the support you’ve received and your trust in NURP. Thank you for being a valued part of the NURP community.

— The NURP Team

Rated 5 out of 5 stars

Huge NURP fan

Jordan helped me get set up with my new account. Everything went smooth and trading has been successful. I’ve tried multiple trading programs and NURP is the only one I trust. Jeff and his team have proven to me that they are the only honest company in this space.

18 November 2025
Unprompted review
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Reply from Nurp

Hi Wza!

Thank you, for the great feedback and for your trust in NURP. We’re so happy to hear your onboarding went smoothly and that your trading experience has been successful so far. It means a lot to know our team and approach have stood out compared to others you’ve tried.

We appreciate your support and are excited to continue working with you.

— The NURP Team

Rated 5 out of 5 stars

Nurp has been great to work with

Nurp has been great to work with. Ian helped make the onboarding seamless and has stayed in close contact to answer any questions I have had. I'm still fairly new, using the Argos 5x, but I am really enjoying it! Thanks to Nurp and the team for helping bring me on board.

17 December 2025
Unprompted review
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Reply from Nurp

Hi Jeff!
Thank you for sharing your experience! We’re pleased to hear your onboarding was seamless and that you’re enjoying Argos 5x so far.

It’s great to know our team has been able to stay closely connected and support you as you get started. We appreciate your trust and are happy to have you as part of the NURP community.

— The NURP Team

Rated 5 out of 5 stars

Long Term Relationship

I have been with NURP since August of 2023. Jordan has been my support person for the entire time. That's a HUGE plus when you can work with the same person in this business. Trading Forex and Crypto alone is very dangerous and almost impossible to make money. You need a community and experts to help. During challenging times, Nurp stays very close to any large draw downs and guides us through it. I have had many of their algos and am currently in their AFT program which is performing wonderfully. I personally have done very well and am happy with the returns I am making.

17 December 2025
Unprompted review
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Reply from Nurp

Hi Richard!

Thank you for sharing your experience and for being such a long-time member of the NURP community. We’re happy to hear that consistent support, guidance during challenging market periods, and our AFT program have contributed positively to your journey.

We truly appreciate your trust and continued confidence in our team and products.

--The Nurp Team

Rated 5 out of 5 stars

The team at Nurp always respond to…

The team at Nurp always respond to emails quickly and will resolve your issue and answers your questions.

17 December 2025
Unprompted review
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Reply from Nurp

Hi Arthur!

Thank you for your feedback! We’re pleased to hear our team has been quick to respond and helpful in resolving your questions and concerns.

We appreciate your trust and being a valuable part of the NURP community.

— The NURP Team

Rated 4 out of 5 stars

FX trading is high risk, high reward

Overall I'm very satisfied with Nurp and its team. I've been using Nurp's products for a year and a half. The support team is incredible and their strategies work incredibly well when the market is acting normal. I have two accounts that use two different strategies and I've been through a couple black swan events. One of my accounts lost 25% in July 2024 and is currently at 30% growth. My other account lost 85% in September 2025 and has recovered almost 1/3rd of the loss in 3.5 months. I'm rating 4 stars solely because I believe the license fees are too high considering there are months that the profits are less than the fees. I feel monthly fees should be commission based on profits (i.e. 5% of the profit). This would not only be more attractive to potential customers, but would also push the team to make an even better product.

Pros: Great support team, very responsive. Excellent returns most of the time. Easy to use, and their AFT program with Global Next Trade is awesome. You have full control of trades via an MT4 or MT5 platform should you decide to manually exit trades whereas competitors have your funds in large fund accounts that are managed by a small team with their own algorithms, machine learning, and AI giving you zero control.

Cons: Black swan events can wipe out accounts because there is no human intervention unless you as the user are watching the market and take action. They do make it very clear that it is solely your risk and your responsibility. During slow months, the license fees outweigh the profits. I feel that a profit based commission would be more attractive like some other similar companies.

Overall: I am very satisfied. While I expected to have fully recovered all the fees and have been profitable by now, I also understand that it is my risk and the two black swan events set me back. At this point I have 45% of my initial investments to recover to reach a point where I'm playing with "house money" and will be in a pure profit position. I have full faith and confidence in Nurp's team and products that I will reach that level in the coming months.

17 December 2025
Unprompted review
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Reply from Nurp

Hi Kyle!

Thank you for taking the time to share such a thorough and balanced review. We truly appreciate your 1.5+ years with NURP and your confidence in our team, strategies, and support—especially through both strong market periods and extreme volatility.

We value your thoughtful feedback regarding black swan events, risk responsibility, and licensing fees. Transparency around risk and continuous evaluation of our pricing and strategy structure are important to us, and insights like yours help guide those discussions internally.

We’re grateful for your trust, your understanding of the long-term nature of algorithmic trading, and your confidence in our products moving forward. Thank you for being part of the NURP community.

— The NURP Team

Rated 5 out of 5 stars

I've been working with them for a few…

I've been working with them for a few years and they seem to really want their clients to succeed. There are a lot of scams in this field and just as many that don't deliver. These guys are legit and they deliver what they say.

15 October 2025
Unprompted review
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Reply from Nurp

Hi Bob!

Thank you for sharing your experience and for being part of the Nurp community for several years. We appreciate your trust and are glad to hear that our commitment to client success has stood out to you. Your confidence in our team means a great deal to us!

--The Nurp Team

Rated 5 out of 5 stars

Support team is very helpful

Support team is very helpful, quick to respond and has provided effective requested support

18 November 2025
Unprompted review
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Reply from Nurp

Hi Yrral!

Thank you for your feedback! We’re glad to hear our support team has been helpful, responsive, and effective in addressing your needs. We appreciate your trust and thank you for being part of the NURP community.

— The NURP Team

Rated 5 out of 5 stars

Great customer service

Great customer service. Easy quick access to customer support. Excellent returns on investment.

20 November 2025
Unprompted review
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Reply from Nurp

Hi Steven!

Thank you for your feedback! We’re happy to hear you’ve had a positive experience with our customer service and support accessibility.

We appreciate you being part of the NURP community.

— The NURP Team

Rated 5 out of 5 stars

Can't say enough about Alex Conta

I just did a zoom call with Alex Conta he is a serious asset to your business he helped me out a great amount and taught me a few more things and took his time going through everything and answering all my questions he's just a great guy.
He also explain to me how the new system works with the GNT capital and I'm very grateful for that as I am joining. Thanks again Alex you're the best

16 December 2025
Unprompted review
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Reply from Nurp

Hi Peter!

Thank you for sharing your experience! We’re glad to hear your Zoom call was helpful and that everything was clearly explained.

It’s great to know the time spent walking through the system and answering your questions made a difference as you get started.

We appreciate your trust and are excited to have you joining us.

— The NURP Team

Rated 5 out of 5 stars

Dealing with Angel and Tara is always…

Dealing with Angel and Tara is always good.

I will say i am very disappointed with experience to date with the results, particularly the results of AFT, as the leverage is not resulting in the returns that it should create, even with the much more conservative approaches, 2-3% was expectation of leveraged account and it is not even a half percent. Barely covers the monthly fee. Hoping thisgets fixed

26 November 2025
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Reply from Nurp

Hi Gary!

Thank you for sharing your feedback. We appreciate your honesty and your concerns regarding performance expectations. Market conditions and risk controls can affect short-term results, and our team continues to evaluate our strategies while maintaining responsible risk management.

We value your patience and encourage you to connect with our support team so we can review your setup together.

— The NURP Team

Rated 5 out of 5 stars

I just want to thank Ian from NURP!!!!

I just want to thank Ian from NURP for always being there to answer my questions. I am a construction worker with no experience in this field and he explains everything to me in layman's terms that I can understand. Thanks Ian!!! Keep it up NURP!!! You're doing great things!!!

15 December 2025
Unprompted review
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Reply from Nurp

Hi Patrick!

Thank you for the kind words! We’re glad to hear our team has been able to explain things clearly and support you every step of the way. Making this experience approachable and easy to understand is very important to us.

We truly appreciate your encouragement and are grateful to have you in the NURP community.

— The NURP Team

Rated 5 out of 5 stars

I've been with Nurp for almost two…

I've been with Nurp for almost two years, the team has always been very helpful and reactive. Shout out to Jordan Hughes, always on top of things and have always helped find sullutions and getting things done. Nurp team you're doing amazing !

15 December 2025
Unprompted review
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Reply from Nurp

Hi Adel!
We appreciate your continued trust in us these past two years. We're happy to hear that our team has been helpful and reactive.

We thank you for your positive feedback!
--The Nurp Team

Rated 5 out of 5 stars

I Have been doing business with NURP…

I Have been doing business with NURP for about a year and a half. I have found the support from my Account Executive , Jordan to exceed my expectations. I can can count on him to stay on top of the quickly changing technology advancements and executing my requests both quickly and professionally. Many firms out there leave you to fend for yourself after the initial sale. Not so with the NURP team. They are the BEST in my opinion.

12 December 2025
Unprompted review
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Reply from Nurp

Hi Bruce!
Thank you for sharing your experience with NURP!

We’re grateful to have you as part of the Nurp community and are thrilled to hear that the support has exceeded your expectations.

Our team works hard to stay ahead of evolving technology and provide fast, professional service long after onboarding, so your feedback means a lot.

Thank you for being part of the NURP community—we’re glad to continue supporting your journey!

--The Nurp Team

Rated 5 out of 5 stars

Friendly and helpful

Friendly and helpful

11 December 2025
Unprompted review
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Reply from Nurp

Hi Morris!

Thank you for sharing your feedback with NURP! We’re glad to hear you found our team friendly and helpful. We appreciate you being part of the NURP community and look forward to continuing to support your journey!

---The Nurp Team

Rated 5 out of 5 stars

Have had a good experience with Nurp

Have had a good experience with Nurp. Just started with them - have had 3 profitable and 1 negative month with Nurp. The negative month was the market mostly. Maintain your lot-sizes and risk as with any investment. The support team and Jordan Hughes have been very responsive and always available to answer your queries and guide you. I would recommend Nurp.

11 December 2025
Unprompted review
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Reply from Nurp

Hi Murali!

Thank you for sharing your experience! We’re glad to hear your onboarding with NURP has been positive and that our support team has been responsive throughout your early months.

We appreciate your thoughtful note on risk management and your recommendation. Thank you for being a part of the NURP community.

— The NURP Team

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