Nuanceaudio Reviews 10

I first visited phone support to ask my question. The representative there directed me to the website and to the page I needed. There I easily found the accessory item I wanted. Payment and checkout processes were straightforward and easy. A pleasant experiance all around.

I bought these glasses from Vision Express. I have mild slopping hearing loss and hoped they would help with watching television and meetings, which they do.

They aren’t as good as my AirPods though. I’ve done a hearing test using the Apple headphones and they work amazingly well for a third of the cost of the Nuance.

Honestly, it’s a great idea but don’t buy them. If you need hearing aids get hearings aids and if not, AirPods work beautifully.

The glasses were not all that they were advertised as they work OK they have different settings for background noise very hard to tell the difference between the modes the first pair I got out of the box were broken. Took forever to get another pair when I finally did get the other pair and was able to use them in a loud noisy restaurant I did not notice that big of a difference. In fact, the echoing in my ear from the glasses made me take them off in the restaurant because I could not hear as well with them on as when I took them off I ended up returning these glasses. Also wanted to point out when you go to use the touch part of the glasses on the right side to adjust volume modes, you get a horrendous feedback in your ear. I hope that they will be able to fix these glasses in the future. I do see them as being cutting edge but still need a lot of work more beta testing is needed. Also customer support from the optometrist when they were trying to figure out what was wrong with my first pair was very difficult which scared me because I wondered at the end of the year warranty. How hard would it be to get support on the back end because of all this I returned them like I stated hopefully they can get their act together.

Good open ear hearing. But what would make these a 5 Star review would be Bluetooth Streaming. There is Bluetooth already built into the spectacles so why not add the feature that everyone wants?

super-easy to navigate the website and get the information I needed. Customer experience was great!

This company has the worst Customer service I have ever seen. Getting connected to a live body is a feat in itself. Getting a response is almost impossible. My charger stopped working two weeks after getting my order with lenses over $2000. I am reduced to ordering a replacement online because you can't get warranty service. I would not recommend this company for anything.