I received my watch FINALLY and was pleasantly surprised by the quality of its design and fit. Despite my initial concern when I ordered last November I was recently contacted about the order bei... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I loved the experience of shopping at Nuamore. I loved the 2 pairs of ear rings and bracelet. They look exactly like the pictures , luxurious and high quality. How ever the softwares necklace broke in... See more
Company replied
I ordered my Oceana watch in mid November and finally received early February. Customer service was good at keeping me informed. I had the option to select another watch and offered a discount. I... See more
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I received my gold Oceana ladies watch and I'm over the moon ecstatic! It's so classy with understated elegance, and heavy. The electronic updates were prompt and accurate, I was kept abreast of its... See more
Company replied
Company details
Written by the company
Our collection is curated with dedication. Each piece whether jewelry, sunglasses, or watches is crafted by artisans in one of the finest ateliers. Our collection symbolizes a blend of timeless elegance and minimalist design, enriched with a touch of luxury. Whether you’re drawn to the classic charm of vintage or the clean lines of modern design, we create our pieces to suit every style, always with a unique twist. Bringing elegance to women in every corner of the globe.
Contact info
Hong Kong
- support@nuamore.com
- nuamore.com
3.8
Great
242 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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How items were delivered promptly.The…
How items were delivered promptly.The pictures don’t do it justice. The price is stunning I ordered another one in a different metal.
30 June 2025
Unprompted review
Reply from Nuamore
It’s lovely to know you’re happy with your jewelry. Thank you for choosing us! 💙
I loved the packaging and the fact that…
I loved the packaging and the fact that I was kept apprised of the status of the shipment
9 July 2025
Unprompted review
Reply from Nuamore
We’re so happy you loved your order and the whole experience. Thank you for sharing!
The watch is very difficult to get on…
The watch is very difficult to get on and off and price point does not match quality. My husband told me he hoped I didn’t pay much flr it.
Instagram ads got me again…
21 July 2025
Unprompted review
Reply from Nuamore
Thank you for sharing your thoughts. We’re sorry to hear that the watch wasn’t as easy to wear as you hoped, and we appreciate your honesty about the price and quality. Your feedback is very valuable to us, and we’ll take it into consideration as we continue to improve our designs. 💙
I bought this watch as a gift
I bought this watch as a gift. It is absolutely gorgeous. The quality is outstanding.
The customer service is fabulous.
I will definitely be back.
6 June 2025
Reply from Nuamore
So glad you loved both the watch and our service. We can’t wait to welcome you back!
Beautiful jewelry and excellent customer service.
This is my first experience with Nuamore. I purchased a watch and bracelets. The quality of packaging was amazing. I emailed the customer service about a question I had with my watch. They were very timely with their reply. Katrina was polite and helpful with her response. I am very pleased with my items and so impressed with the customer service.
23 June 2025
Unprompted review
Reply from Nuamore
We’re really happy your first Nuamore order left such a positive impression. Thank you for sharing!
Beautiful golden watch I love it so…
Beautiful golden watch I love it so much.
20 June 2025
Unprompted review
Reply from Nuamore
We’re so happy to hear you love your golden watch. Thank you for sharing your feedback!
Watch + Earrings = A+
Love the watch and both sets of earrings that I bought. I was ready for a nicer watch that was not a smart watch and the gold and emerald green is perfect!
9 June 2025
Unprompted review
Reply from Nuamore
It means so much that you chose us for such a special piece. Enjoy your gorgeous watch and earrings!
I had seen ads and posts on Instagram…
I had seen ads and posts on Instagram for the Nuamore watch and decided to purchase. I had gotten a little tired of my AppleWatch and wanted something new. This looked like exactly what I was looking for - simple, classic, elegant.
It arrived in a couple weeks (the color I wanted was backordered), and I was excited to discover it looked exactly as I had pictured from the ads on Instagram. Even the first weekend I wore it I received several compliments and questions about what kind of watch it is. I also love how comfortable and light weight it feels on your wrist.
Nuamore's customer support team was also absolutely fantastic in answering all of my questions. They are so fast and helpful.
I really couldn't be happier!
24 June 2025
Unprompted review
Reply from Nuamore
It’s wonderful to know your new Nuamore watch is everything you hoped for! 💙 Simple, classic and elegant, it truly sounds like the perfect match for you. We’re delighted you’re already receiving compliments and that our support team could make your experience even better.
Over and above customer service. What lovely and honest people!
I have no words for how incredible and professional Nuamore have been. Had some hiccups with my beautiful watch that have been handled with prompt, kind and courteous aftercare. They truly care about their customers and want them to be satisfied with their purchase and I cannot fault them at all. Thank you so much.
20 June 2025
Unprompted review
Reply from Nuamore
Thank you for your beautiful words 💙 We’re so happy you felt cared for and we wish you endless joy with your beautiful watch.
Scam company do not buy
Nuamore is a scam. Do not buy from them. They do not pay their workers either.
28 May 2025
Reply from Nuamore
We’re very sorry to hear about your concerns. After checking, your order has been delivered successfully. We take all feedback seriously and can assure you that we operate fairly and ethically. If there’s any issue with your order or experience, please reach out to us directly so we can assist you. 💙
Reply from Nuamore
Wow 💙 We are so happy to be part of your growing collection. Enjoy your beautiful watches and thank you for choosing Nuamore!
Love it
Beautiful watch!, excellent quality, and truly exceptional service. Couldn’t be happier!
26 May 2025
Reply from Nuamore
Thank you so much 💙 We are thrilled to hear you love the watch and that our service made you happy.
Updated Review
I originally rated one star and mentioned customer service had not responded when in fact they responded with for the 24 hours. She was very helpful and understanding and explained that my watch was being held up at customs. I have since received my watch and it is absolutely beautiful. Thank you for taking the time to assure me that my package would arrive. I look forward to enjoying it for a long time!
12 June 2025
Unprompted review
Reply from Nuamore
Thank you for sharing this update! 💙 We’re so happy everything worked out and that you’re loving your new watch. It was truly our pleasure to serve you, and we wish you many years of enjoyment with your beautiful piece.
Reply from Nuamore
Thank you for your patience 💙 We are so happy to hear you love the product.
Reply from Nuamore
So glad to hear the watch and delivery met your expectations. Enjoy your new timepiece!
Reply from Nuamore
So happy you love it 💙 Enjoy your perfect gold watch and thank you for choosing Nuamore.
Reply from Nuamore
We’re sorry for the delay! Your Gold watch was held up by customs, but it has now been delivered. Thank you so much for your patience! 💙
Nice simple watch
Nice simple watch, nice gold color not brassy orange colored, however for the price I think It should have been less, I did see that after I purchased the price went down and asked for and adjustment, the customer service was excellent and they responded quickly,
12 May 2025
Reply from Nuamore
Thank you for your kind words! We're so glad you love the watch.
We’re also happy our team could quickly help with the price adjustment.
Your satisfaction means a lot to us!
I haven’t received it YET
I haven’t received it YET! Ordered on April 15th. Unreasonably long wait!
20 May 2025
Reply from Nuamore
We’re sorry for the delay! Your order has been held up due to customs inspection,but it has now been delivered. Thank you for your patience! 💙
I still haven’t received the watch
20 May 2025
Reply from Nuamore
We’re sorry for the delay! The shipment was held up by customs, but it has now been delivered. Thank you for your patience! 💙
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