GREAT COMPANY I have never had any issues ordering items from NSW CPAP over the years. Very prompt response when order sent in. Great communication during entire process. Very quick delivery timefram... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It’s simple and absolutely stress free buying all things CPAP related - if you’re not 100% confident of your needs you can always call and chat to a staff member. In every situation I’ve needed help... See more
The go to place in the Sutherland Shire for the best results for you & your specific needs that you require for the best health as well as your sleep. Been coming here for over 2 years and the team... See more
As a regular buyer of CPAP equipment over the years via NSW CPAP. My latest purchase - Löwenstein Prisma20A Automatic CPAP Package was offered at a great price, and when I picked up the package the st... See more
Company details
Written by the company
We are Sydney’s trusted independent CPAP retailer NSW CPAP is Australia’s most trusted name in sleep apnea machines, masks and accessories. Our four conveniently located clinics around Sydney covering all points of the compass with 6 locations and a commitment to delivering unmatched customer care, our sleep specialists are here to help you find the right equipment to suit your needs, budget and lifestyle. Whether you are new to CPAP therapy or just looking to update your existing equipment, NSW CPAP is your one-stop-shop for quality sleep apnea machines and accessories.
Contact info
Level 1, Suite 3, 49 Grosvenor Street, 2025, WOOLLAHRA, Australia
- 1300414190
- sales@nswcpap.com.au
- nswcpap.com.au
4.6
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 8% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
David is always helpful and friendly
David is always helpful and friendly. His skill and knowledge help me to stick with my C-PAP.
13 July 2026
Quick delivery
1 July 2026
It arrived all good.
1 July 2026
I received everything i ordered in a…
I received everything i ordered in a timely manner.
The price was also very good.
The products arrived in great condition.
13 July 2026
Went through all the products & told…
Went through all the products & told about return policy.
30 June 2026
Easy online purchase process and…
Easy online purchase process and friendly and helpful assistance at the Miranda store pick up. Well done
30 June 2026
Thanks Ben
Ben made the progress of buying a cpap machine very easy, with first hand experience, he understood what it was like to be buying something that you know nothing about.
26 June 2026
the staff were really wonderful
the staff were really wonderful with a problem I had and they came back with an excellent reply and my order was delivered in a very short time. Thanks to all.
9 July 2026
Staff are very helpful
Staff are very helpful and they had the parts I needed for immediate pickup
9 July 2026
Fantastic service great communication…
Fantastic service great communication and friendly staff I can’t thank Port Macquarie staff enough I will be back thank you Ben
Rob
9 July 2026
They can improve communicationNO COMMUNICATION.
They can improve communication. I ordered and paid for EXPRESS SHIPPING. it took eight days. No mention from the company that they were in a busy period and their packing etc took ages. When a company offers express shipping I expect my parcel usually overnight delivery or at least the next day. If I’d been made aware of the time delay I would have organised another way to collect.
7 July 2026
I went to clinic at Dee why & was…
I went to clinic at Dee why & was helped by Leada, she was very helpful & knowledgeable, thank you
26 June 2026
The assistant was quite knowledgeable
The assistant was quite knowledgeable.
Very helpful and I would recommend the company. Thank you. Also the price was very good.
7 July 2026
The staff was very helpful when I rang
The staff was very helpful when I rang. Pleasant to talk to.Delivery was two days which is helpful when living a long way from towns.
7 July 2026
Very helpful staff at the Grosvenor St…
Very helpful staff at the Grosvenor St centre. They were knowledgeable and helpful and followed up with me when the product came into their store. Thank you.
24 June 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.