Easy to navigate and check monthly. NS&I informed me and paid within the time frame given. Only complaint was the winnings were not high enough, but nice nevertheless .
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Review summary
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Reviews shaping this summary
Actually, I said because it wasn’t that easy online and on the phone, it didn’t accept my details and all the additional questions mothers birthday that sort of thing. However, when I looked it up I h... See more
I cashed in some funds and they arrived on time but you’d expect that to happen! I don’t understand though why you cannot get hold of your money over a weekend - I requested the money on Friday and g... See more
For some reason, website doesn't always work fully when using Chrome, but fine with Windows... strange, but I'm no computer expert and probably something to do with settings. Otherwise, service as ex... See more
Company details
About NS&I
Written by the company
We’re the nation’s savings bank.
At NS&I, we support savers to achieve what they aspire to in life. We are the nation’s savings bank, and the only savings provider backed by HM Treasury. This means your savings are 100% secure, no matter how much you have saved with us.
We’ve been supporting the UK’s savers for over 160 years. With easy access savings accounts, fixed term investments and the chance to become a Premium Bonds millionaire — we’re the safe home for your savings.
At NS&I, we support savers to achieve what they aspire to in life. We are the nation’s savings bank, and the only savings provider backed by HM Treasury. This means your savings are 100% secure, no matter how much you have saved with us.
We’ve been supporting the UK’s savers for over 160 years. With easy access savings accounts, fixed term investments and the chance to become a Premium Bonds millionaire — we’re the safe home for your savings.
Why save with us?
Written by the company
- We're saving experts
- We've been supporting the nation's savers since 1861. Today, millions of customers trust us with their savings.
- We're the only savings provider backed by HM Treasury
- We guarantee 100% of your savings – no matter how much you save.
- We’re all about saving
- Saving. Nothing more, nothing less. Whatever you’re saving for, we offer a range of products to suit your needs.
- We're the home of Premium Bonds
- Every £1 you save gives you the chance to win tax-free prizes every month – from £25 up to the two £1 million jackpots!
Contact info
United Kingdom
- 08085 007 007
- customerenquiries@nsandi.com
- nsandi.com
We’re here for you
4.3
Excellent
11K reviews
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Site user friendly and easy to navigate
15 April 2026
Easy to navigate and timely updated.
10 April 2026
Easy to download,,and check statements.
15 April 2026
Very happy with the service and…
Very happy with the service and security.
At least there’s one place I feel my money is safe.
15 April 2026
It was easy to top up the amount easy…
It was easy to top up the amount easy to follow instructions
1 March 2026
I have £20,000 and only won once in 6…
I have £20,000 and only won once in 6 months so would be better in a low interest account. Will be closing or just leave a few thousand
15 April 2026
Easy to deal with.
Easy to deal with & information clear & concise. I felt confident investing my savings with NS&I.
2 April 2026
Quick to take out monies if needed
The system is very easy to use when you either put monies in or take monies out.
Only issue I find is not enough time to review the transaction straight away as auto logs you out extremely quickly, which I'm sure is for safety.
I always have to re log in to see dashboard shows I completed what I needed to do.
10 April 2026
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