NRTC FreshReviews 

92
TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

They must improve their customer support, but aside from that all is good. I was interested in where the products are imported from, but they didn’t know. In general, I like this store. The prices... See more

Rated 4 out of 5 stars

Super convenient and good experience. The best part is the staff. Online customer service was prompt and helpful. The person who delivered was also smiling and happy to deliver the product. Got a disc... See more

Rated 4 out of 5 stars

Quality and delivery is good. Customer support online chat is very bad. not getting response properly. Recently see sharp price increase in vegetable and fruits when demand is more. Actually when volu... See more

Rated 5 out of 5 stars

NRTC Fresh offer one of the unique services around, delivering fresh fruits and vegetables to your doorstep, something I always felt tired of doing every time. Now I order all my favorite fruits and v... See more

Company details

  1. Fitness and Nutrition Service
  2. Pharmacy

Information provided by various external sources

Experience the best online shopping app for fresh fruits and vegetables with NRTC Fresh. For more than 40 years NRTC has been successfully catering to the demands of the both local and international markets and are one of the leading importer and exporter of fresh fruits and vegetables in the Middle East. We created NRTC Fresh E-store and App, to free our customers from the hassles of shopping such as shuttling between the stores, running from one aisle to another and standing in long ques of the checkout counters. Now you can easily purchase the products of your choice at the comfort of your home using our portal and we will make sure to deliver it to you right at your door steps. You can either place order on our website www.nrtcfresh.com or on our android and iOS apps as per your convenience, and our team will be at your service. To serve you better we provide Free Home Delivery for all the items available on the portal. So download are App today and enjoy the experience of online shopping with NRTC Fresh!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

92 reviews

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4.3

All reviews

(92)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality and Speed

Very Good Quality of fruits and vegetables. and Fast delivery within 1-2 days.

Appreciate the prompt support giving by team for any concerns or issued raised.

27 June 2022
Unprompted review
Rated 5 out of 5 stars

Good Quality, Friendly service and delivery

I have been buying for a couple of months and I'm really happy with what they have to offer. The quality is great and I love the fact that they are active to inform you if any out-of-stock we can add for the substitute for the equal amount,. I have tried many options over the past months and I can happily say that this one is on my top. Not so perfect but they served BEST. It's easy to click online order and whatsapp them to assist you. Thanks, guys for serving me boundless (:

26 June 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic quality at very convenient pricing

I discovered NRTC during the pandemic when I couldn't go out shopping, picking my own fruit and veg.
It was such a nice surprise to receive fresh, grade A produce at my door, for a fraction of the cost of going out shopping in my local supermarkets.
Not to mention the customer service team who are also excellent, very responsive and quick.
Totally recommend.

26 June 2022
Unprompted review
Rated 5 out of 5 stars

Fresh fruits and vegetables

The best place to order vegetables and fruits , very fast , fresh and wide varieties of options , special offers and special discounts , customer service is excellent in addition to the Delievery which is also excellent

25 June 2022
Unprompted review
Rated 5 out of 5 stars

Good customer service

My recent order had some quality issues but really happy the way the my concern was addressed. Though the issues are inevitable due to volume of deliveries, a great customer service adds to the delightful experience, thanks Caramel & NRTC fresh team!!

23 June 2022
Unprompted review
Rated 5 out of 5 stars

I'm a happy customer of NRTC

I'm a happy customer of NRTC. All the items are always fresh and nicely packed. Once or twice I faced some issue regarding the placed order but was always resolved due to helpful and courteous staff.
😊😊

29 March 2022
Unprompted review
Rated 5 out of 5 stars

Very please with the quality and speed

Very please with the quality and speed; the new website is a great improvement over the previous site.

I love how much fresher the fruit and vegetables are compared to the produce on the supermarkets.

7 March 2021
Unprompted review
Rated 1 out of 5 stars

NRTC has lost its credibility, it is not what it is used to be

NRTC used to be my go to portal for fresh fruit and vegetables. They had the best customer service - caring and prompt.
However since the pandemic their focus has changed and they’ve lost their credibility. Many instances of sending incorrect items, bad quality vegetables or the wrong weight )3 kg mangoes instead of the advertised 4.5). The customer service is slow to comprehend and downright rude at times.
Suffice to say I’m discontinuing from ordering anymore from them

21 July 2020
Unprompted review

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