Ignite Candles Reviews 119

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and unique designs of the products, often describing them as artistic and visually stunning. Many people highlight the divine and long-lasting fragrances that effectively fill their homes. The staff is frequently commended for their welcoming, friendly, and professional approach, with many appreciating their willingness to go above and beyond to meet individual needs and provide excellent service. Consumers also find the products to be of great value for money. Customers particularly enjoy the candle-making workshops, finding them to be a fantastic and engaging experience. Many reviewers express their loyalty, stating they would not purchase candles from anywhere else due to the superior quality, unique scents, and the personalized service received.

What people talk about most

Product

Consumers find the products to be exceptional, consistently praising their stunning appearance and incredible... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent quality of the... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff, especially Craig... See more

Service

People report positive experiences with service. Customers consistently praise the exceptional and... See more

Value for money

Users describe positive interactions with value for money. Customers are pleased with the quality and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ignite candles are truly stunning – the level of detail and creativity that goes into each one makes them feel like a piece of art. Not only do they look amazing, but the fragrance is absolutely divin... See more

Rated 5 out of 5 stars

Craig created unique and beautifully scented candles for our wedding. He sourced glassware that perfectly complemented our colour scheme and the scent was just what we wanted. We had a fantastic after... See more

Rated 5 out of 5 stars

Ignite candles are amazing! They have completely unique designs that smell incredible! Their customer service is unbelievable, you feel like you are a valued customer every time. If there is s... See more

Rated 5 out of 5 stars

So glad I discovered ignite candles, lovely shop, absolutely fantastic candles, which are so beautiful to look at, you won't want to light them. With an amazing selection, there's sommething there f... See more


Company details

  1. Candle Store

Written by the company

Ignite Candles wasn’t born in a boardroom or brainstormed over lattes. Nope — it began in bed. Literally. Our founder was a full-time headteacher with a packed schedule and a passion for education — until long COVID brought everything to a screeching halt. Body said “nope,” but the brain said “I’m still here, pal.” With muscles on strike but the mind flickering like a stubborn tealight, something had to give. Enter candle making. What began as a way to keep the mind glowing during recovery quickly turned into a full-blown wax addiction. Scents were tested. Wicks were wicked. The kitchen looked like a waxy crime scene. But slowly, through trial, error, and singed eyebrows, the flame of a new purpose was lit. Fast forward a few years and a big move from Yorkshire to Hartlepool, and we opened our first shop in September 2024. Not just any shop — a dream fully melted and poured into reality. Along the way, we even convinced mum to move up from Wales and join the madness. Now we’re proudly a family-run business, powered by love, caffeine, and dangerously strong opinions about fragrance notes. Thanks to a game-changing innovation grant (and a whole lot of graft), Ignite Candles is now in full glow. We’re proof that even when life blows out your flame, you can relight it — preferably with something that smells like rhubarb & custard or “freshly baked nostalgia.” So if you’re into weirdly wonderful scents, lovingly hand-poured chaos, and candles with character — you’re in the right place.


Contact info

4.9

Excellent

TrustScore 5 out of 5

119 reviews

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Rated 5 out of 5 stars

Wowsers

Wow, just wow. Asked a couple of questions before ordering and got very quick, personable answers.
Order came very quickly. Everything was securely packaged and oh my goodness the aromas that hit you as soon as the box is opened. I went quite giddy, excitedly unwrapping every candle. Getting everyone to sniff each one individually. Love them all. The whipped ones look almost too cute to burn

18 April 2026
Unprompted review
Rated 5 out of 5 stars

The candle is beautiful.

The candle is beautiful and I havnt lit it yet so don't know about the smell.
Loved the scratch and sniff bear incorporated in the candle. Looks amazing. Thank you. So glad I signed up for a monthly subscription.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Quirky, fun and best quality candles ever.

Discovered the brand after attending a candle making workshop. The candles look stunning and smell amazing. The scent lasts. They also do some quirky scents like dettol which seem like a strange choice but it really does work.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing fabulous products

These candles smell amazing I did need to contact them with a problem I had and it t was dealt with promptly - I got the rhubarb and strawberry candle amazing you feel like you could eat it it looks so good - I also purchased a wax melt bouquet this is just as fabulous - I will definitely shop here again thank you

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Wow! Absolutely amazing candles!

Wow! So glad I came across Ignite candles whilst scrolling, absolutely stunning! It’s like an art craft, the effort into each detail is amazing, I almost didn’t want to light my first candle as it was so pretty, like a dessert! Smelt amazing before lighting and even better when lit! Have subscribed to the monthly plan as cannot wait to smell even more amazing scents!

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Divine!!!

I have just received my first delivery and am chuffed to bits. Gorgeous candles well packaged and smell divine. Have a mate here who is now looking to place an order. This won't be my last purchase.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful candles …

I bought a pumpkin spiced candle from Craig and Donna for the first time last month and it was so beautifully made and presented and well packaged for delivery. It smells wonderful and not overwhelming. So I then ordered two Christmas candles which I received today. Yet again they were packed so lovely and the candles look so
Beautiful I don’t want to light them 😂 even my husband has commented on the remarkable looking and smelling candles when you open the box. Also a little added note thanking me for my custom which is lovely too. I have bought different candles from different companies for many years but this company’s are the best… A big thank
You to you again

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing! 'nuff said

The creativity, quality and smell are second to none. As a buyer of many candles over the years these are a class above. Nothing is to much trouble and Craig and Donna have created wonderful displays using my own containers which is amazing. On top of that first class service what is not to love?

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Ignite candles

From the start to the finish nothing was to much trouble, I wanted a different candle and they got it for me🙂I would totally recommend this fantastic shop even just for a visit, the smell is amazing and the staff are lovely 😍 👌 x

17 September 2025
Unprompted review
Rated 5 out of 5 stars

Pure Magic ✨

Well I am absolutely blown away by the sheer amazingness of Ignite Candles.

I have ordered a bulk order for an upcoming event to gift to my lovely colleagues and the attention of detail and stunning creativity of these candles is phenomenal and they smell beyond beautiful. Amazing service, super delivery and just all round a spectacular experience.

Thank you again so much!

9 September 2025
Unprompted review
Rated 5 out of 5 stars

Ignite truly sparks joy! 🕯️

Ignite candles are truly stunning – the level of detail and creativity that goes into each one makes them feel like a piece of art. Not only do they look amazing, but the fragrance is absolutely divine and fills the whole house with a beautiful, long-lasting scent. On top of that, the founder, Craig, is such a genuine and passionate person, which really shines through in the brand. Highly recommend!

4 September 2025
Unprompted review
Rated 5 out of 5 stars

A really great experience for our…

A really great experience for our candle making session with Craig. We all thoroughly enjoyed it.
This little shop is a hidden gem, well worth a visit and so well stocked with a huge selection of beautiful items to buy.
The banana scent candle I bought smells utterly devine, I love it!

9 August 2025
Unprompted review
Rated 5 out of 5 stars

I loved this little gem of a place

I loved this little gem of a place, which we found quite accidentally when visiting the local garden centre !
It’s a little shop but, totally filled with beautiful candle gift ideas, clearly made with love and lots of creativity .
I love that Donna makes the candle creations herself .
I bought two candles for myself on my first visit and had to stop myself from getting carried away as I definitely wanted more as there were so many lovely scents to choose from.
I’ll definitely be back, to buy for myself as well as for gifts for others.
Thank you for a wonderful customer experience Donna (sorry it’s taken me a while to write the review ) .

29 June 2025
Unprompted review
Rated 5 out of 5 stars

WOW! Purple Flower Candle Snuffer

Oh wow wow wow. The Purple Flower Candle Snuffer is absolutely gorgeous. It could be an ornament! Will definitely have to put a hook up and make a feature of it! Even came in its own special inflatable packaging! Love it!

18 July 2025
Unprompted review
Rated 5 out of 5 stars

Great little hidden gem

Brilliant shop in Hartlepool selling really unique and special gifts. Not just candles but wax melt, burners and lovely little gifts for men, women and older children.

The whole shop smells amazing and they have so many scents, all individually made and so much time and effort given.

Please go in and have a look, I don’t think the pictures on the internet do it justice. Go in, and try it. The staff are happy for the products to be smelt and experienced. Really lovely.

9 June 2025
Unprompted review
Ignite Candles logo

Reply from Ignite Candles

Thank you so much! If there is anything you need, orders, personalisation or general questions, please give us a message. Have a lovely day.

Rated 5 out of 5 stars

What an amazing little shop this

What an amazing little shop this. Fantastic selection of candles, the service is absolutely brilliant nothing is too much trouble. Would highly recommend, and will definitely going back.

22 June 2025
Unprompted review
Ignite Candles logo

Reply from Ignite Candles

Thank you so much! If there is anything you need, orders, personalisation or general questions, please give us a message. Have a lovely day.

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