NOW TV Reviews 

The new Tennis channel on Now TV / Sky is such a disappointment, a bit of a con, and not worth the £40 a month to watch. The live streaming drops, the commentators have to apologise for loss of sound and loss of picture on several occassions. The so called Catch Up section is the real con. Hardly any matches available after the event - key with tournaments taking place in so many different time zones . Those that are, are only highlights and often described inaccurately. You click on, for example, "world number one players at Indian Wells" and you get the WTA final from Austin! You can't fast forward because of the adverts - of course.
And their customer service - appalling. They don't read or answer the emails properly, their standard reply is to talk about devices, reloading the app etc. I've even been asked for the serial number of the device I'm using! How can this help change their poor transmission and broadcast quality? How can this improve the content in Catch Up?
Amazon Prime was so much better, much simpler and it was enjoyable. Unless things change, Sky / NOW TV are going to do more harm than good for tennis in the UK. It won't build up a following the way that the Amazon Prime covereage did, in fact the opposite. It is such shame that it's gone this way. I hope ATP/WTA change contracts as as soon as they can.

Abysmal… internet is often lost even in my own home
Difficult to get in touch with customer service. No transparency with account information. Terrible. Give them a miss. How they get away with it I don’t know
The whole lot of internet providers need scrutinising. Rip off - all of them

Started Now TV 4 years ago.
No contract.
£25 per month
Cancel anytime for free, no hassle.

Looked at my bill today.
£46.50 per month.
They decoded I wanted to pay for a phone line.
They decide that my non-contract broadband (super fast fibre up to 63mbts) is now an offer.

Phone line = £8 extra
Super fast fibre = £10 extra.
£3.50 extra for inflation.
= New bill of £46.50 per month for terrible broadband for the last 4 payments.
Their excuse (they sent me an email 3 months ago.

Very clever, inhuman, diabolical.
Now I have a 12 month contract for £22 per month.
Disgusting
Diabolical
Vile

Absolutely day light robbery! They automatically subscribe you to a all the crapy monthly services even when using a pre paid voucher!! What do thet think people buy a voucher for? So as to not have to pay for the rubbish service!!! Company should be shut down how they get away with this I do not know I'm only surprised 80 percent of the reviews om here gave 1 star, I would have thought it would have been in the high 90's completely unacceptable!!!!!

Terrible service for a too high price. Do not deserve F1 rights.

Assurdo.. È assurdo che si possa installare solo su alcuni smat tv e non su tutti.. E neppure posso fare il cast alla tv perché non è supportato.. Qualsiasi altra app di streaming è installabile ovunque, now no.. Incredibile.. Sveglia per favore!

NOW TV SPORT PER 1 MESE A 10 EURO CHI VUOLE ADERIRE :

www .spliiit. com/630f77793a95eqFK/it

supposed to be fibre broadband and promised me to be fast . but the speed only 2-3mbps !

Total hideous bunch of smoke and mirrors conmen...the billing structure and what you have signed up to is almost impossible to track down....shut this company down NOW.. for purposely misleading their customers....and as an existing customer....having virtually NO access to account or billing information...I will be cancelling and going to SKY....absolutely pathetic attempt by these idiot's to even consider they could enter a market like this without a suitable online platform and correct businesslike transparency..

Gran parte dei contenuti influenzati dalla politica della woke e cancel culture

I already gave a bad review on this, but now i have also the image not in synchro with the audio (on all devices, so it's not that). Totally wasted money.

Really wish i read the reviews before joining. Due to go live on 15th December, and they delivered my router to the wrong address, but are apparently supplying the correct address! I work from home as a Broadband Team Manager for another company, and i can easily say the customer service has been SHOCKING! I’ve had to use my own mobile data, which is poor at the best of times. I called to ask how to use my previous providers router so i have some service until the router does finally arrive, and was told that they cannot give me the information to use said router. No offer of compensating me for the time i’ve been without service either! A very poor start to my journey with Now Broadband, and safe to say i will not be staying when my contract ends! Shocking, do BETTER!!

Used to be great, awful since the rebrand to Now. Want to watch on Apple TV? Forget about using the controls you’re used to as it doesn’t sync with the remote at all.
Want to watch on a MacBook? Expect to have to download a ‘Player’ every fortnight, that often sits at 100% downloaded and doesn’t do anything. When it does work, don’t expect to be able to use AirPods with it unless you manage to time the Bluetooth sync perfectly with the app opening. It’s just AWFUL. I don’t know what to say for customer service as I’ve not been in touch, but the user interface and the accessibility is just unbelievably bad. And this coincided with prices going up AND me not able to watch the same time as my parents AND the introduction of adverts ha. Sigh. Get rid.

P.S. The content used to be great, but is very mediocre now. Could be because of the pandemic though, but Disney+ genuinely seems to get things way quicker. I used to rave about NowTV but now I honestly don’t know why I still have it =(

They take your money for the router it never arrives, they don't tell you they have decided not to provide the broadband service because you can't take your old phone number with you after first saying you can, and trying to get a refund is impossible. they say they will pay it back into your account and it never arrives. THIEVES.

WiFi was great when originally setup but wow does this company have the worst customer service I have ever experienced. All I wanted to do was a simple home move and take my WiFi with me. After nearly 6 weeks of being on the phone to multiple different people and every time I spoke with someone I was told I had to wait 24hrs for something to happen then told the same thing the next day, after this happening several times I was then told my WiFi would be activated on a date, I then contacted them on that date and again I was told the same thing “I’m not quite sure what’s happened with your account but there seems to be no orders” I was told this 7 times. During this time I asked to speak to a manager 5-6 times and filled out an online form and still not been contacted. So after 6 weeks of trying a home move, unable to work from home due to no wifi, still paying my monthly fee, had to buy additional date on my mobile and still no idea of when I may have WiFi or not been contacted by a manager I am now cancelling with this absolutely shocking business and going else where. I work in customer service myself and this is the worst experience I have been had, it seems the way they deal with complaints is to just not deal with them as I have had no call, I have no one I can speak to about my issues and no way of resolving the issue as the customer service team are not even slightly bothered about trying to help.

3 stelle per serie tv e cinema...il calcio ha un costo eccessivo e poi ultimamente (app su smart tv) si blocca in continuazione...

Broadband is terrible but the customer support is even worse. Avoid.

Very Bad Broadband.Very unhelpful worst broadband I’ve Ever Had.Contacted but was told nothing they could do .Purchased a WiFi Repeater At My cost got six months left on contract should not be allowed

penso sia il servizio più scadente che io abbia mai visto. State lontani, per favore. Su windows il player è buggato, dà solo errore.

Discovered this week Now tv have made my box obsolete. I contacted them through online chat and this was confirmed. Asked why I had not received any notification they said it was because I had several devices and the now obsolete device was not registered as my main device. The solution offered was for me to purchase a new device from them at the full price of £24.99.
After some discussion and 2 separate online chat sessions they gave me a credit of £10 to my account.
The online chat was ok. Reasonably efficient, but the staff clearly have a tight remit to stick to the script.
The website has a link to their complaint procedure...but the link doesn't work...you get a page that tells you the page you are looking for does not exist. Interesting !
All in all not a good experience. I have Netflix and Prime which do not require a box and I think I will allow my Now tv account to lapse next month when the £10 credit is used up.