The lady we spoke to Daily (Kate) kept us informed and updated and always returned our calls. The Gas Man (Gary) who called every day when our work was being done was also extremely reliable and helpf... See more
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Novus Property Solutions is a leading fast track fit out, refurbishment, maintenance and retrofit company, dedicated to delivering high-quality services across a wide range of sectors. With a rich 127-year history, Novus has established itself as a trusted partner for clients seeking excellence in property maintenance and improvement.
Five Towns House, Hillside, Festival Way, Stoke-on-Trent, Staffordshire , ST1 5SH, Stoke-on-Trent, United Kingdom
Replied to 100% of negative reviews
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Flooded 40 times in 9 years ,never once in 9 years and 40 extensive floods did they remove plasterboard after 9 years walls opened and was blue and black mould everywhere,and they expect disabled tenants to live with that affecting health had to walk away hand keys in , disabled homeless and no hope destroyed entire contents ,unable to get insurance,lost everything I had ,now homeless and in massive amount of pain due to having to move , absolute disgrace of maintenance company, homegroup housing in cover ups no repairs properly addressed ever , Adrian kinder

Reply from Novus Property Solutions
Excellent work carried out like clockwork ,knew what was going to happen on each day always left clean and safe

Reply from Novus Property Solutions
The workmen were very good, considerate, pleasant, courteous and worked hard. They always tidied up after they finished and the job was well done. I'm pleased with my new kitchen and pleased with the company Novus. I definitely recommend them. They always kept me informed of everything and was always checking on the work that had been carried out. Well done to all and Thankyou.

Reply from Novus Property Solutions
All of the members of the group were very friendly. They were as quick as possible to carry out the work and very efficient. I'm very happy with the end product : )

Reply from Novus Property Solutions
Absolutely amazing work and very friendly the work men we had doin our bathroom did the work to a very high standard would allow them to do more work in our property for sure

Reply from Novus Property Solutions
Fantastic worked with me to design my kitchen and I am happy with the work thats being done. Very well mannered and answered all questions.

Reply from Novus Property Solutions
Can never get hold of anyone by phoning and turned up late to survey kitchen after asking me to fit them in, so wasted a morning when I have things to do , and know got to wait in again. Plus when pointed out that the law states they have to pay £25. compensation for missed appointments she hung up how professional. So know I will inform council I will not be having the kitchen refit as I have mental health problems and can do with out this aggravation at the moment

Reply from Novus Property Solutions
Great team, special thanks to Jacob(finish), Joe(floor), Chad(decorate), Luke(team ldr) and George (site manager). All really friendly,also Jacob & George both went above and beyond for us. Really happy with the final results also. Huge thanks to the whole team.

Reply from Novus Property Solutions
I would highly recommend novus , i was contacted every day , they let me know who was coming and what work would be done , the workforce was very polite and hard working , they left me no mess , im left with a lovely bathroom , more than happy with it , the workers respected my home , i thank them all for a great job they have done , 10 out of 10

Reply from Novus Property Solutions
Had new windows installed today by a fantastic team, very efficient, cleanliness impeccable and very efficient and polite. Thanks

Reply from Novus Property Solutions
I have had novus property solution in installing a brand new kitchen for Newark and Sherwood. Helen has been fantastic in messaging me daily who is coming and checking in. The workmen have been amazing they have worked quickly and have met the requirements they have regarding my health issues. I couldn't have had the best set of workmen in doing my kitchen.

Reply from Novus Property Solutions
I had a full kitchen refit with novus my kitchen looks amazing from start to finish Robyn and Jordan made sure everything run smooth. The kitchen was completed in 7 days any problems I had if any they were resolved straight away with no hesitation all of the team were professional and polite would definitely recommend to anyone going forward thanks again

Reply from Novus Property Solutions
I'd like to thank the lovely manager, Robyn, who is very professional, and every step was planned meticulously. The kitchen renovation went very smoothly, without any problems, and with exceptional precision. The employees are very professional and meticulous, carrying out their work very quickly and efficiently, always helpful if you need anything extra, and very friendly. I'm very satisfied and I definitely recommend this company
.. GUYS You're wonderfu..Massive Thank you

Reply from Novus Property Solutions
Carlisle Branch - Social Value Team
Provided amazing kindness & support for Carlisle Foodbank. Helping support the local community. Truly grateful for their support.

Reply from Novus Property Solutions
Novus Newark and sherwood were absolutely brilliant, clean, tidy. Professional at all times with dedicated trades people. Excellent communication and respect forbus and our home.

Reply from Novus Property Solutions
Treat there staff like idiots good job if your not a yes man 👍❌

Reply from Novus Property Solutions
I rent a home from Newark and Sherwood District Council and Novus finished my whole kitchen re- fit today! Im in love with the colours and style of the kitchen, very modern and well designed for family life. The work crew kept us updated every step of the way, keeping in contact every day to tell me in advance who was arriving and what job they would be doing. They were fast and tidy and friendly and it all went so smoothly. Thankyou Novus, its been a pretty hard year for me healthwise and this just made my year! Would give 10 stars if i could!

Reply from Novus Property Solutions
Had my kitchen upgraded :-
Re plastered-new electrics-full kitchen fitted-flooring re-boarded and new flooring. Everything went smoothly, work men were professional and friendly. Cleaned up after themselves. Really pleased with end result.
Cannock staffs

Reply from Novus Property Solutions
Amazing kitchen gets everything done quick helpful workers

Reply from Novus Property Solutions
The gentlemen were very nice and polite, they were also very helpful and explained all the catches on each window. Dust sheets were used to protect flooring and I think they done it in good time too I was surprised

Reply from Novus Property Solutions
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