Used Novomove for my visa documents and honestly can't say enough good things. They were professional, patient with all my questions, and when something went wrong with my apostille they jumped in imm... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
To those reading my review to get an idea of Novomove's services, I highly recommend them. I initially requested a simple service, which was delivered on time. Then I requested a more complex servic... See more
Company replied
Just opened my Portuguese bank account remotely through Novomove and honestly couldn't be happier with how it went. From the start, communication was clear and they were really responsive. They tol... See more
Company replied
Honestly didn't think I'd actually make it to Portugal. The digital nomad visa seemed doable in theory but the paperwork was confusing as hell. Income proof, apostilles, health insurance that con... See more
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Company details
Written by the company
Novomove is more than just a service provider; it's a gateway to simplifying your relocation journey to Portugal. While our core focus lies in obtaining the Portuguese National Identification Number (NIF) and facilitating bank account openings, we provide a comprehensive range of services designed to ease the transition for individuals moving to Portugal. At Novomove, our focus goes beyond merely delivering a service. We aim to facilitate a smooth transition for individuals looking to establish connections with Portugal, ensuring they're not lost in paperwork or bureaucratic procedures. We pride ourselves on our ability to simplify the process, resulting in a prompt and seamless experience for our clients.
Contact info
United States
- support@novomove.com
- novomove.com
4.8
Excellent
171 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent: start to end for NIF process
Great communication, speedy process all the way through to temporary password in acquiring my NIF - all whilst remaining competitively priced.
In short, if you need a NIF and you are abroad and value your time, use Novomove. Stop reading any more reviews!
Based on this experience, I would be confident using their services for opening a bank account remotely also should I want to in future.
2 April 2024
Reply from Novomove
Dear Ibrahim,
Thanks a lot for your kind words! Happy to hear you found the process quick and easy. If you ever need help with opening a bank account or have any other questions about moving, just give us a shout.
We're here for you whenever you need us.
Great communication!
Very clear, regular communication gave me complete confidence in Novomove's service. Thank you!
22 March 2024
Reply from Novomove
Hi Sean,
Thanks for your review! Really glad you felt confident with us through every step. If there’s anything more you need or just have a question, don’t hesitate to reach out.
Appreciate you choosing Novomove. Here whenever you need us!
Exceptional Service Delivery
I was really impressed by the quality of company's professional approach and assistance extended to me in getting NIF & NISS number. The company representative always guided me and extended due help whenever needed. Their prompt response spoke volumes about their service delivery.
22 March 2024
Reply from Novomove
Hi Muhammad,
Really appreciate your awesome feedback! Super glad to hear our team was right there with you, helping you get your NIF & NISS sorted out swiftly. If you need any more guidance or help down the line, just send us a message.
Thanks for putting your trust in Novomove. Ready to assist whenever you need us!
Excellent service from Novomove
Excellent service from Novomove! Fast, efficient and professional. Dianne was most helpful and attentive. She paid great attention to the details and Philip was most helpful too. Overall, I would definitely recommend this company for the wonderful service they provide. 10/10 for all aspects of my interaction with the staff.
20 March 2024
Reply from Novomove
Dear Lainey,
Thanks for the great review! We're happy to hear that Dianne and Philip were able to assist you effectively and that you found our service fast, efficient, and professional. It's important to us that we pay close attention to the details, and it sounds like we hit the mark for you.
If you need anything else or have more questions, don't hesitate to reach out.
Well explained process to get Nif…
Well explained process to get Nif online, fast to answer query
20 March 2024
Reply from Novomove
Hi Cyril,
Thank you for your feedback! Glad to know you found our process for getting a Nif online clear and our response times quick. We aim to make things as straightforward and efficient as possible.
If you have any more questions or need further assistance, feel free to get in touch. We're here to help!
my wife and I both needed NIFs and…
my wife and I both needed NIFs and Novomove made the process easy amd fast , answered all my questions before and after the process. It was done within 48hrs . wow
18 March 2024
Reply from Novomove
Dear Josh,
It's great to hear from you! We're so glad we could make the NIF process easy and fast for both you and your wife. Knowing we could answer all your questions and wrap everything up within 48 hours is exactly the kind of service we strive to provide.
If there's anything else you need or more questions come up, we're just a message away.
Thanks for choosing Novomove and sharing your experience. Wow-ing you is what we aim for!
NIF registration was perfect
The communication is very clear and the process is fast and easy to follow. I recommend a tablet or smart phone with a pen for signing, because the signature is actually checked. I will gladly recommend this service.
9 March 2024
Unprompted review
Reply from Novomove
Dear Michael,
Thanks for your feedback! It’s great to hear you found the NIF registration process clear, fast, and easy to follow. Also, your tip about using a tablet or smartphone with a pen for signing is super helpful for future clients.
Appreciate you choosing Novomove and sharing your thoughts!
Reply from Novomove
Dear Susel,
Thanks for the kind words! We're glad to hear you had a fast and efficient experience getting your NIF with us. That's exactly what we aim for.
If you need anything else or have questions in the future, don't hesitate to reach out.
Appreciate you choosing Novomove!
I definitely recommend Novomove
I definitely recommend Novomove. They are very attentive and fast from the very beginning. Safe and quality address: Novomove. My opinion is the best.
Bu şirketi özellikle tavsiye ederim. Hem hızlılar hemde işlerini özenle yapıyorlar. Her konuda yardımcı olacaklardır.
4 March 2024
Reply from Novomove
Dear Mustafa,
Thanks for recommending Novomove and for your kind words about our speed and care. It’s great to hear you see us as a safe and quality service. We aim to be helpful in every way.
Appreciate your trust in us and your recommendation, both in English and Turkish.
Thank you for choosing Novomove!
Quick response and turnaround time
Quick response and turnaround time.
Really helpful and kind.
2 March 2024
Reply from Novomove
Thank you for your feedback! We're glad to hear our quick response and turnaround time met your expectations.
If there's anything more you need or questions you have, please feel free to reach out. We're here to help!
Totally recommend Novomove
Philip and Dianne were great. They patiently helped me move through a process that I was totally unfamiliar with. I will be contacting them for guidance throughout my move to Portugal.
2 January 2024
Unprompted review
Reply from Novomove
Dear Andrew,
Thanks for recommending Novomove! It's great to hear Philip and Dianne were helpful as you navigated through a new process. We’re glad we could make things a bit easier for you.
Feel free to contact us anytime for more guidance on your move to Portugal. We’re here to help every step of the way.
Got my NIF in 1 day
Considering how nervous I was about bureaucracy in Portugal because everyone was telling me how slow and difficult everything is there, I'm more than happy with the service provided by Novomove. They completed my order the next day, and the price was reasonable, compared to other companies.
Their communication is quick, friendly and helpful, so I felt supported throughout the process. I also really appreciate the very clear guides on their website.
This company deserves all 5-stars! They are awesome and efficient, and I recommend using their service to get documents in Portugal like NIF.
30 January 2024
Reply from Novomove
Hey Daria,
Wow, we can't thank you enough for your glowing review! 😊 We know how daunting bureaucracy can be, and happy to hear that our service was able to exceed your expectations
If you ever need anything else in Portugal, whether it's documents or just some local tips, you know where to find us!
The collaboration with the Novomove…
The collaboration with the Novomove team has been excellent from the beginning until today. The team is always approachable, versatile and everything is done as soon as possible and successfully so far. The team is manageable and can therefore be contacted personally at any time - a big advantage in contrast to large working groups with constantly changing clerks. Correspondence is in English and can be done without any problems thanks to Google Translate.
We are completely satisfied and very grateful for everything so far and can recommend Novomove at any time.
10 February 2024
Reply from Novomove
Hey Cornelia,
We're so grateful for your kind words!
We understand the importance of personal contact, and we're glad you've felt supported by our team.
Thank you for recommending Novomove! If you ever need anything else or have more questions, please don't hesitate to reach out. We're here to help!
Great service
Great service - needed NIFs and Novomove sorted us out in record time! All the agents we dealt with were incredibly helpful and informative. Can't recommend highly enough. Obrigada!
23 January 2024
Very helpful
Got my NIF just two days after requesting it with novomove, they have been very helpful throughout the process. Definitely recommend.
18 January 2024
Reply from Novomove
Hello Félix,
Thank you so much for your kind words and for choosing Novomove for your NIF needs!
We always strive to provide the best service possible, and we're glad that you had a positive experience with us.
Obrigado for recommending Novomove!
Fast, Efficient, Complete
Fast, efficient responses to questions. The turnaround time on the NIF and password was super fast. And the online tutorials helpful. So glad I chose Novomove.
11 January 2024
Reply from Novomove
Hi Heather,
Thank you so much for choosing Novomove and for taking the time to leave us such a positive review!
It's great to know that you appreciated our quick responses and turnaround time for your NIF and password. We're also glad to hear that you found our online tutorials helpful; we aim to make the process as easy as possible for our clients.
If you ever need assistance with anything else, please don't hesitate to reach out. We're here to help!
Speedy service!
The team was professional and responsive, and they got me an NIF by the next day!
10 January 2024
Reply from Novomove
Thank you for sharing your experience!
We hustle hard to provide NIFs quickly, and we're glad we could get yours to you by the next day! If you ever need assistance with anything else, please feel free to reach out. We're here to help!
Excellent service
Excellent service, very quick, reliable and helpful. Thoroughly recommend and would definitely use again.
15 December 2023
Unprompted review
Reply from Novomove
Dear Olga,
Thank you for your five-star shout-out on Trustpilot! We're really pleased you found our service hit the mark for speed, reliability, and helpfulness.
It's awesome to know you'd pick us again for your future adventures in paperwork! If you ever need more support or just want to chat about your next step needs, remember, we're just a message away.
Cheers,
The Novomove Team 🌟
Highly recommend! Quick, Easy, Reliable!
Highly recommend these guys. The process was quick and simple! Got the NIF in just 1 day. The team is very friendly and quick to respond. Very happy with the service and would definitely use them again to open a bank account.
30 November 2023
Reply from Novomove
Hi Paul,
Thanks for taking the time to leave us such a great review! We're super glad to hear that you found our service quick, easy, and reliable.
Your recommendation and positive feedback mean a lot to us.
All the best,
The Novomove Team 🌍💼
Completely satisfied
Answer to all the questions fast, process smooth, everything fine.
30 November 2023
Reply from Novomove
Hi Michel,
We're so glad to hear that you're completely satisfied with our services! It's great to know that our fast responses and smooth process met your expectations. If you have any more questions or need further assistance in the future, just know we're here to help.
Best wishes,
The Novomove Team 🌟📋
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