Novium Travel Ltd Reviews 

21
TrustScore 4.5 out of 5

4.5

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Company details

  1. Travel Agency

Written by the company

Travel Agent with specialisation in Luxury Travel and North America


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

21 reviews

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4.5

All reviews

(21)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Expert Travel Advice and Planning

Booking with Novium Travel was a stress-free experience. Their knowledge of destinations in North America is impressive, and they offered personalised recommendations that suited our style perfectly. Highly recommended for anyone wanting a luxury travel experience.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent holiday via Novium Travel

Excellent holiday via Novium Travel, the package fit perfectly with our budget and Steve was super helpful and quick to respond to any questions. He was also very knowledgeable of the destination and able to provide good insight.
I found the app containing all the booking details, voucher codes, etc to be well populated and it was great to have the itinerary immediately and consistently accessible.
Would use Novium again.
(Family of 4, 2 week stay in a Universal hotel, Florida, plus flights and park tickets)

12 February 2026
Unprompted review
Novium Travel Ltd logo

Reply from Novium Travel Ltd

Hi Kate. That's amazing to hear!! I'm so glad you and the family enjoyed your trip. Many great memories, I'm sure! Always here when you're ready to book your next holiday or adventure!!

Rated 4 out of 5 stars

Exceptional Luxury Travel Service

Novium Travel made planning our North American holiday effortless. The team were professional, attentive, and handled every detail from flights to accommodation. Everything went smoothly, and the luxury touches they recommended made the trip unforgettable.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Apsoulutely amazing trip and Thank you…

Apsoulutely amazing trip and Thank you Steven for the beautiful hotel. Very friendly and can't do enough for you. If you're looking for a lovely get away Novium Is the best travel Advisor and would Highly recommend this company

16 January 2026
Unprompted review
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Reply from Novium Travel Ltd

Thank you, Cheryl. Always a pleasure, and lovely to hear your kind words! I know you already have your next trip booked!

Rated 5 out of 5 stars

Everything was so easy and the hotel…

Everything was so easy and the hotel was amazing .
Steven looked after us from initial booking to after our return

22 January 2026
Unprompted review
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Reply from Novium Travel Ltd

You're most welcome, Bob. Always a pleasure and I look forward to supporting you on your next booking!

Rated 5 out of 5 stars

10/10

Seamless experience, itinerary very clear and concise especially on the app. Steven has extensive knowledge of the travelling industry and it shows. Even when things went wrong (with EasyJet not Novium Travel), Steven had remedied them for me within minutes. Wouldn't use anyone else.

28 June 2025
Unprompted review
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Reply from Novium Travel Ltd

Thanks, Katy, for your lovely review. Always a pleasure and I know you’re already booked for your next trip!

Rated 4 out of 5 stars

The appartment was very clean and to a…

The appartment was very clean and to a high standard. The only issue I had the shower cubicle was very slippery. Apart from that everything was excellent and enough space for 4 adults inside and outside.

19 June 2025
Unprompted review
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Reply from Novium Travel Ltd

Thank you, Yvonne. I will make sure to pass on the feedback to the hotel, but pleased to hear you all enjoyed your time!

Rated 5 out of 5 stars

Holiday was lovely

Holiday was lovely, the apartments were perfect, they were spacious and very clean. The apartments were close to the supermarket and some restaurants and they were a short drive from the airport.

19 June 2025
Unprompted review
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Reply from Novium Travel Ltd

Thank you so much, Kelly. Really pleased you all had such a great time away!

Rated 5 out of 5 stars

Great travel company, organised the perfect trip!

Booking with Novium was super easy and hassle free. The area and hotel were exactly what we had hoped for, and the app made it really easy to navigate through the holiday from departure to the trip home. Steven was so helpful and knowing he was ready to help whenever we needed it (not that we did) eased any anxiety! Would recommend for your next trip!

29 May 2025
Unprompted review
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Reply from Novium Travel Ltd

Thank you for your lovely comments and review, Hayley. I'm really pleased you had such a lovely time! Always here when you are ready to book your next trip!!

Rated 5 out of 5 stars

Looking for that personal touch

Steve helped us arrange a cruise to help celebrate our birthdays and we would like to say a huge thank you as everything went perfectly from start to finish. Steve provides that personal touch, knowledge and experience that larger agents can often miss.

4 January 2025
Unprompted review
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Reply from Novium Travel Ltd

Hi Sue - thank you for recommending and reviewing Novium Travel and for such lovely feedback. It was a pleasure! I very much rely on referrals and recommendations so this is invaluable. I look forward to helping you with your next trip!

Rated 5 out of 5 stars

Welcomed service every time with…

Welcomed service every time with superior knowledge of all the travel needs you didn’t even know you needed! Steve always has an amazing an idea when asked for a recommendation at anytime of the year. Thank you so much it made the whole process stress free.

12 December 2024
Unprompted review
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Reply from Novium Travel Ltd

Thank you Aby for your great review! We look forward to sorting your next perfect trip!

Rated 5 out of 5 stars

Novium Travel Ltd made our trip…

Novium Travel Ltd made our trip unforgettable! They provide excellent customer service. We had a worry-free vacation and can't wait to book our next adventure with them!

15 July 2024
Unprompted review
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Reply from Novium Travel Ltd

Lovely to hear your kind words, Lia. Always extremely happy to be on hand when you’re ready to book again! Thank you.

Rated 5 out of 5 stars

Outstanding travel agent

Highly recommend Novium Travel for all your travel needs. Steve responded with a fantastic list of suggestions when we advised what we were looking for. Our holiday to Lake Garda was perfect.

We felt taken care of all the way through - from leaving home, to our return. Steve maintained outstanding communication and response times. Going above beyond to check our flight back during the global IT outages in July 2024. We couldn’t ask for any more!

13 July 2024
Unprompted review
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Reply from Novium Travel Ltd

Thank you, Katie. I'm so pleased you both had a lovely holiday. The pleasure is all mine and I greatly appreciate your feedback!

Rated 5 out of 5 stars

Stress free trip

We used Novium Travel for the first time in June for our few days away, it was a great experience from start to finish. Everything was taken care of for us which made the whole trip stress free. I would highly recommend and will be using thier services in the future

13 June 2024
Unprompted review
Novium Travel Ltd logo

Reply from Novium Travel Ltd

Thank you for your wonderful review, Lisa. Your feedback is very much appreciated and we can’t wait to assist you in your next trip!

Rated 5 out of 5 stars

Great service from Novium Travel…

The communication from Novium Travel was great, with easy and informative Apps, updates of travel times, pick ups and information of the local area. The price was good value, and very competitive. I would highly recommend and will be booking with Novium in the future.

13 June 2024
Unprompted review
Novium Travel Ltd logo

Reply from Novium Travel Ltd

Thank you for a great review, Paula. Your feedback is very much appreciated and we can’t wait to assist you in your next booking!

Rated 5 out of 5 stars

Fantastic deals, fantastic service, highly recommend!

Fantastic deals, fantastic service. Got exactly what we wanted organised with little fuss including day trips. Very excited for our holiday, would absolutely recommend booking through Novium!

22 April 2024
Unprompted review
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Reply from Novium Travel Ltd

Thanks for the great review, Danielle. Thanks for booking with Novium! Welcome any time!

Rated 5 out of 5 stars

Hassle free & easy holiday search

We had a budget & vague idea of destination & together with Steven's advice & knowledge, found just what we wanted. He was friendly & helpful & took all the hassle out of searching & booking a holiday. His post-sale assistance with tours, itinerary, & holiday extras etc has made the whole experience super easy. Will definitely be using your services again! Thank you Steven

3 February 2024
Unprompted review
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Reply from Novium Travel Ltd

Thank you for your lovely review, Sarah. We very much appreciate your feedback.

Rated 5 out of 5 stars

Really impressed with Novium!

Really impressed with Novium!! I had an idea of what I wanted for a holiday, but needed some help with hotels and areas I wanted to visit. Steve was so incredibly helpful, offering up different ideas based on my interests and budget. I wouldn't have blamed him for pulling his hair out with all my questions, but he was the consummate professional. We're all booked for an amazing holiday within our budget, and we cannot wait!

26 January 2024
Unprompted review
Novium Travel Ltd logo

Reply from Novium Travel Ltd

Many thanks, Andi. The pleasure is all ours and we greatly appreciate your feedback!

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