novelstudent.com Reviews 28

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

This is the best accommodation ever. They’re always there to help, I love the events that they put in place for everyone to socialise. The property manager and all the staff are so friendly and make y... See more

Rated 5 out of 5 stars

Amazing accommodation, lots of ammenities. The most friendly staff who are always there for a chat or to help with a query. Flexible payment plans aswell to help aid with costs. Would recommend 😊

Rated 5 out of 5 stars

I’ve lived at Glasgow Novel Bridal Works for over a year now, and the deciding factor to stay on really stemmed from how nice the rooms were and how friendly the staff were. Fiona was especially lovel... See more

Rated 1 out of 5 stars

Not even a single star would I offer this business. My daughter's tenancy deposit has been the subject of our attempts to retrieve it since September. After multiple conversations with Maria Sharkey a... See more

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4.3

Excellent

TrustScore 4.5 out of 5

28 reviews

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Rated 1 out of 5 stars

Terrible!!

Terrible company, deserves no stars for the stunt they pulled with the Sheffield accommodation. They encouraged rebooking under false pretenses. Extremely disappointed.

6 June 2024
Unprompted review
novelstudent.com logo

Reply from novelstudent.com

Hi Kev,

We regret to hear that your experience did not meet your expectations.

The transition in management of Hillside House was executed swiftly, and we made every effort to promptly communicate this change to our residents as soon as possible.

We kindly urge you to address any concerns directly with Homes for Students, the management company of Hillside House since May.

Your feedback is valued and thank you for your understanding.

Rated 5 out of 5 stars

Good location and warm staff

28 February 2024
Unprompted review
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Reply from novelstudent.com

Hi Pan, thank you for taking the time to leave a review, we are thrilled our central location has worked well for you and that our friendly staff have made a positive impact on your experience.

Rated 5 out of 5 stars

I’ve lived in aster house for a year…

I’ve lived in aster house for a year and it’s amazing! It’s so safe and the staff are all so lovely. My shower was broken and I had to get it fixed and I got it fixed within an hour. Will be living here again!!

28 February 2024
Unprompted review
novelstudent.com logo

Reply from novelstudent.com

Hi Simone, thanks for leaving such a positive review. We are so glad to hear you had an amazing time, and all your needs were met.

Rated 5 out of 5 stars

Aster House

Aster House. Amazing accom!!!! Staff are lovely. Central location, close to city centre and uni. Definitely would recommend. Facilities are excellent and always clean.

28 February 2024
Unprompted review
novelstudent.com logo

Reply from novelstudent.com

Hi, we truly appreciate your kind words and look forward to welcoming you back in the future!

Rated 5 out of 5 stars

I live in aster house and the staff is…

I live in aster house and the staff is great! Really good location and love the facilities.

28 February 2024
Unprompted review
novelstudent.com logo

Reply from novelstudent.com

Hi Kameron, so glad to hear you have a fantastic experience at Aster House and thank you for your kind review, it goes a long way!

Rated 5 out of 5 stars

Aster house has the best spot for an…

Aster house has the best spot for an accommodation. Everything is really close.

28 February 2024
Unprompted review
novelstudent.com logo

Reply from novelstudent.com

Hi Jamal, thank you for leaving a review, we also think being located a 6-minute walk to Aster House is a fantastic location for any university student.

Rated 4 out of 5 stars

Nice modern accommodation

Nice modern accommodation

28 February 2024
Unprompted review
novelstudent.com logo

Reply from novelstudent.com

Hi Will, thank you for taking the time to leave a review, we are glad you liked our student accommodation.

Rated 5 out of 5 stars

Fantastic experience with Aster House!

Very nice accomodation- always clean, and Zoe & Craig are super helpful!

28 February 2024
Unprompted review
novelstudent.com logo

Reply from novelstudent.com

Hi. Thank you for taking the time to leave review, we agree that our team at Aster House are fantastic!

Rated 4 out of 5 stars

I lived in aster house

I lived in aster house, everything was great.

28 February 2024
Unprompted review
novelstudent.com logo

Reply from novelstudent.com

Hi, we are so glad to hear you had a great experience staying with us, we hope you stay another year!

Rated 4 out of 5 stars

Aster House

Been living here for 2 years, it's really nice!

28 February 2024
Unprompted review
novelstudent.com logo

Reply from novelstudent.com

Hi Maheen, its a pleasure to have you stay with us for two years! Thanks for leaving a positive review, and we are so glad you are enjoying your stay at Aster House.

Rated 5 out of 5 stars

Lovely accommodation with the most kind…

Lovely accommodation with the most kind and helpful staff. Staying at Aster House in Belfast and could not be happier!

28 February 2024
Unprompted review
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Reply from novelstudent.com

Hi Viva, thanks for leaving such a kind review and we are thrilled you are happy in our community!

Rated 5 out of 5 stars

Lovely place

Lovely place , all areas are very clean , Katie on reception very friendly and helpful.

24 February 2024
Unprompted review
novelstudent.com logo

Reply from novelstudent.com

Hi Karen, great to hear you are having such a good experience in our student accommodation, thank you for your review!

Rated 5 out of 5 stars

Amazing accommodation

Amazing accommodation, lots of ammenities. The most friendly staff who are always there for a chat or to help with a query. Flexible payment plans aswell to help aid with costs.

Would recommend 😊

17 February 2024
Unprompted review
Rated 5 out of 5 stars

Best student accommodation

Chose to live at novel it’s the best decision I ever made. Love the facilities in the shared areas. Also the view from the roof it’s amazing!! And it’s just so good to have your own wash machine and you don’t need to worry about the hygiene and waiting in the line for wash clothes. i really like one of the staff - Fiona. She is always so smiley and supportive whenever I need something to help with or even just a chat! Anyway her team are always so friendly and helpful.

1 February 2024
Unprompted review
Rated 5 out of 5 stars

I’ve lived at Glasgow Novel Bridal…

I’ve lived at Glasgow Novel Bridal Works for over a year now, and the deciding factor to stay on really stemmed from how nice the rooms were and how friendly the staff were. Fiona was especially lovely! and always helpful whenever I had any queries! Highly recommended!

18 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent accommodation

Excellent accommodation - Novel Bridle Works Glasgow, the staff is friendly and welcoming. Fiona is really helpful and always helps me with all my enquiries.

1 February 2024
Unprompted review

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