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Nova Zora Reviews 1

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TrustScore 3.5 out of 5

3.4

Beauty Supply Store
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Company details

  1. Beauty Supply Store
  2. Cosmetics Store
  3. Health and Beauty Shop
  4. Internet Shop
  5. Pet Store

Written by the company

Nova Zora Shop is a UK-based online retailer specialising in beauty, skincare, and personal care products. We carefully curate our range to bring you high-quality products from trusted brands, including K-beauty favourites, oral care, and pet care essentials — all at great value prices. We are passionate about making premium beauty and wellness products accessible to everyone. Whether you're discovering new skincare routines or stocking up on everyday essentials, we aim to make your shopping experience simple, reliable, and enjoyable. Based in North Yorkshire, we are a small independent business that takes pride in fast dispatch, careful packaging, and excellent customer service. Every order matters to us, and we go the extra mile to ensure our customers are happy with their purchases. We stock a wide range of products including K-beauty skincare, toothpastes, mouthwashes, lip care, hair care, and selected pet products. We are constantly expanding our range based on customer feedback and the latest trends in beauty and wellness. Shop with confidence at Nova Zora — your trusted destination for beauty and personal care.

Contact info

3.4

Average

TrustScore 3.5 out of 5

1 review

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Rated 3 out of 5 stars

Boxes damaged

Half of the boxes were damaged when receiving them, they had dents and holes

15 April 2026
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Reply from Nova Zora

Hi William,

Thank you for taking the time to leave a review, and we're truly sorry to hear that your order arrived with damaged boxes, that's not the experience we want for any of our customers.

We'd like to be transparent: once parcels leave our hands, they are in the care of our courier, Evri, and unfortunately packaging damage during transit is something that falls outside of our direct control. That said, it is absolutely not acceptable, and we take every report like yours very seriously.

We have raised your concern with Evri directly so they are aware, and we hope this helps prevent the same issue from happening to other customers in the future.

If the contents of your order were also affected, please don't hesitate to reach out to us at info@novazora.uk
we'll do everything we can to make it right for you.

Thank you again for your feedback, William.
We hope to have the opportunity to give you a much better experience next time.

Warm regards,
Nova Zora Shop Team

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