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Novamar Insurance Group, Inc. Reviews 

477
•
TrustScore 5 out of 5

5.0

Insurance Broker
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Review summary

Created with AI, based on recent reviews

Considering 126 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the staff is exceptionally knowledgeable, patient, and helpful when guiding them through complex policy choices. Customers consistently appreciate the exceptionally quick communication, friendly attitude, and prompt support provided throughout the entire insurance process. Some reviewers were happy with the competitive pricing and tailored solutions found specifically for their unique boating needs. Consumers also noted how easily agents handled complicated paperwork, answered questions thoroughly, and resolved various administrative requirements without any trouble. Buyers often feel confident knowing they can rely on this dedicated team for ongoing assistance.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising representatives for being knowledgeable,... See more

Service

Reviewers highlight positive aspects of service, consistently praising agents for being helpful, patient, and... See more

Response time

Consumers appreciate the positive and prompt response times from the customer service team. Reviewers... See more

Customer service

Customers report positive experiences with customer service, highlighting prompt and professional assistance.... See more

Price

Users describe satisfaction with price, highlighting great policies and competitive pricing. Consumers report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rob Lindley and Novamar are the best marine insurance brokers. I used them for my 50' sailboat which I sailed internationally and for commercial policies on my boats in the US. Rob is an expert who cl... See more

Rated 5 out of 5 stars

We’ve been with Novamar since the start of our business, and it has consistently been a great experience. Working with Courtney, in particular, has always made the process smooth and efficient. Desp... See more

Rated 5 out of 5 stars

The experience with Novamar getting my new boat purchase insured (as a new boat owner) was smooth and easy. They quickly and patiently answered all my newby questions. I actually chose to pay a little... See more

Rated 5 out of 5 stars

Everyone I’ve dealt with have always been very helpful and very prompt in responding to any questions or needs that I have. Teri Chamberlain and Ericka Loomis in particular have always been extremely... See more

Company details

  1. Insurance Broker
  2. Insurance Agency
  3. Liability Insurance Company

Written by the company

At Novamar Insurance Group our yacht insurance specialists have decades of marine insurance and boating experience ready to serve you. With so many variations of types of boats and yachts as well as the jurisdictional challenges that come with them as they travel around the world, it is imperative that your yacht insurance agent have extensive boating knowledge to understand an individual client’s exposures and coverage needs. Our experience and reputation translates into excellent relationships with domestic and international underwriters which allows Novamar staff to provide the best yacht insurance solutions at the most competitive premiums. When insurance programs do not exist to adequately cover exposures, we create our own proprietary programs such as the Novamar Offshore Program. It was created to provide excellent coverage and premiums to those cruising their yachts in various areas around the world. Or our proprietary Mexican Vessel Liability Program with lower premiums and better coverage for people cruising in Mexican territorial waters. Whether cruising local waters or internationally, you receive the same expertise and friendly service from our Novamar staff and often at lower premiums.

Contact info

5.0

Excellent

TrustScore 5 out of 5

477 reviews

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5.0

All reviews

(477)

123 reviews in the last 12 months

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Rated 5 out of 5 stars

Awesome to work with!

Peter and the whole staff helped explaining the policies, getting a good quote with a company to insure us with our experience level and desired cruising area, and worked with the closing team to get a fast close on our new yacht!

13 February 2025
Rated 5 out of 5 stars

Great service

Peter Ricks is super responsive — quick, courteous, and comprehensive. I feel like we (and our boat) are in good hands.

12 March 2025
Rated 5 out of 5 stars

Teri Chamberlain was great …

Teri Chamberlain worked really hard and did an excellent job finding me the best and most affordable insurance policy for my new boat. I would highly recommend her to anyone looking for marine insurance.

20 February 2025
Rated 5 out of 5 stars

Novamar comes through when others can't

Novamar insurance helped me with a complicated insurance request when other carriers provided less than stellar options. Rob worked hard over a few weeks going back and forth with underwriters to get me the best A+ rated policy. He was super helpful throughout the process, answering questions and providing a great education on the pros and cons of the different products on the market. My insurance quote was processed quickly and bound within 24 hours with Ericka providing expert customer service. I would highly recommend Novamar to other performance catamaran owners in a heartbeat.

12 February 2025
Rated 5 out of 5 stars

Out performed other agents by a mile!

Peter Ricks is an outstanding agent. He found a policy for us and successfully negotiated with the insurance company for concessions they don’t offer and ended up getting us a great policy! An all around top notch experience in what can be a confusing world of insurance.

13 February 2025

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