Nova Controllers Mods & Repairs Reviews 215

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly the TMR sticks, which are highlighted for their responsiveness and ability to eliminate stick drift. Many people also commend the outstanding service, noting the efficiency, professionalism, and clear communication throughout the process, whether for repairs or custom builds. The staff's expertise and willingness to assist are frequently mentioned, contributing to a positive user experience. Reviewers often express their satisfaction with the craftsmanship and unique custom controllers, stating they are superior to other premium options on the market.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Customers are highly satisfied with the modified... See more

Service

Users describe positive interactions with service, highlighting excellent, speedy, and professional service.... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of repairs... See more

Staff

People report positive experiences with staff, highlighting their excellent communication and helpfulness.... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got my custom pad built with TMR sticks, clicky triggers/bumpers/dpad. Well worth the wait times. Was kept informed of build start, test start and shipping timelines. Encountered a minor niggle wi... See more

Rated 5 out of 5 stars

Had TMR sticks installed on my XBox Elite 2 controller and they haven't disappointed. They're top quality and brilliant to use - especially if you're into FPS games. I've found them a whole lot better... See more

Rated 5 out of 5 stars

Bought the nova flex pro and after a month of using it I can say it is the best competitive controller on the market.First the tmr sticks will never get drift and their response time is amazing. The s... See more

Rated 5 out of 5 stars

I've tried every big named "premium" controller out there and I've NEVER received a controller that has this much soul before! This controller clearly had time and love put into it with it's super sle... See more


Company details

  1. Gaming service Provider
  2. Electronics Repair Shop

Written by the company

Nova Controllers has grown into a leading name in the industry. Based in Liverpool, UK, our company has spent almost 3 years perfecting the craft of creating custom pro controllers, repairing and modifying controllers. Our commitment to innovation, quality, and exceptional design has made us the go-to brand for gamers who demand the best. From our early beginnings to now, our journey has been marked by relentless dedication to providing gamers with controllers that enhance their play and define their gaming experience.


Contact info

4.8

Excellent

TrustScore 5 out of 5

215 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Truly top class service

What a top class service, spoke to NGC with a couple of questions, they not only explained the process, the different hardware and what it means to me as a player, I was also made aware of a discount for the particular product I was looking at.

In the end I got 2 controllers with the mag hall effect sensors for less than what a ps5 controller would cost me brand new!

They arrived with Nova Monday the 12th and are being shipped back to me ready to go today (Wed 14th).

To summarise:
Affordable customisation
Amazing customer service
Fantastic turn around times.

I've recommended nova to personal friends and online, and I hope if anyone is on the fence reading this, that it helps put your mind at ease.

14 August 2024
Unprompted review
Rated 5 out of 5 stars

super great customer service really…

super great customer service really quick repair had alot of stickdrift bought the hall effect sensors asked to check up on my back buttons cause sometimes they stopped working shipping was really fast

18 July 2024
Rated 5 out of 5 stars

Amazing service

Amazing service!
Friendly and very quick turn around. Showed me pictures of it completed before sending it back to ensure I was happy with it. My son is made up with it! Would definitely recommend. Thanks x

17 July 2024
Unprompted review
Rated 5 out of 5 stars

Fixed 2 PlayStation 5 controllers

Fixed 2 PlayStation 5 controllers, one had really bad stick drift and the other some of the buttons wasn’t working. Kept me up to date on progress, Fast service and controllers have come back working good as new again! Thanks so much highly recommend 👍🏼

9 May 2024
Unprompted review
Rated 5 out of 5 stars

Incredible Controllers

Incredible Controllers - so responsive and the hall effect analog sticks make it so satisfying to use.

The overall weight of the controller is also slightly lighter

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Repaired my Battle Beaver

These guys repaired my battle beaver controller which suffered from stick drift after 3 months of use!

Nova installed brand new sticks (Hall effect) and now it’s brilliant, set all my deadzones in-game to very low and there’s no stick drift whatsoever.

They also installed PS5 thumbsticks and they feel very nice, less slippery compared to standard PS4 thumbsticks (personal opinion) and just better grip.

They messaged me once the controller was done to show the progress they’ve made and it’s great, the following day they posted the controller and received it the next day. Great service. 10/10, already recommended Nova to some of my friends.

22 April 2024
Unprompted review
Rated 5 out of 5 stars

Get your controllers repaired!

I managed to get two PS5 controllers repaired for less than the price a brand new one!
I'm so glad I managed to come across Nova Gaming Controllers tbh...

I was sitting on two PS5 controllers that was suffering from stick drift for a while and I figured I need to get them repaired because I can't keep spending a ridiculous amount of money on new ones. They managed to repair my controllers in less than a week! I sent them in on a Friday and had them fixed and sent back to me on Tuesday. Lee was in constant communication with me via emails too so I was reassured throughout. I cannot recommend them highly enough. I will definitely be coming back if it happens again that's for sure. :)

Any pointers? Just make sure that you send your controllers in decent enough packaging so that they can send them back in it.

19 March 2024
Unprompted review
Rated 5 out of 5 stars

5* Amazing! Very happy

Absolutely brilliant! Communication was perfect & couldn’t fault anything. Controller is looking very good & all works as described. Would recommend to anyone.

23 February 2024
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