I was absolutely gobsmacked at how seamless, yet informative the process was. All my major outgoings reviewed and savings instantly identified. Currently saving approx £100 per month on utilities alon... See more
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Company details
Written by the company
We're helping households get smart and stay vigilant to the cost-of-living crisis.
Contact info
Farringdon, EC1R 3BW, London, United Kingdom
- support@nous.co
- nous.co
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 1 week
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Fantastic service
Fantastic service, makes an annoying problem painless. You can choose how much control to hand over which I like. I was kept up to date all the way through my switch and it was all seamless. Will definitely use again.
Nous made my energy supplier switchover…
Nous made my energy supplier switchover effortless. Everything was dealt with by them whilst keeping me informed throughout. I have already recommended them to everyone. Fantastic!
Excellent Service
Excellent Service! Would recommend to everyone! Great communication. Very easy to deal with. No issues at all. Made swapping mobile providers super easy and hassle free! Thankyou very much 🥰
Really straightforward process to swap…
Really straightforward process to swap my energy supplier and I am now saving £50 per month.
Highly recommended
A very easy service, offering great value for money, getting you the best deals possible. I would highly recommend this service.
I was a bit apprehensive at first but i…
I was a bit apprehensive at first but i was surprised at how Nous has done everything they said they would do i would definetly recommend them
Was so simple to use
Was so simple to use. Few questions via the app or website and then Nous does the work for you, kept me up to date with the progress via email and WhatsApp. And once was all done emailed and WhatsApp me to tell me it was complete and saved me a few hundred pounds without any effort from myself !! 100% worth it
Great advice given about my mobile…
Great advice given about my mobile contract. Helpful every step of the way. Always quick to reply/help
Super easy and straightforward
Super easy and straightforward - they do everything for you. Easy to get in touch with too.
They arranged for my SIM only deal to…
They arranged for my SIM only deal to be arranged to save me money and had useful information all the way through.
Really easy to use
Really easy to use. Filled in some very basic details and Nous took care of the rest! Made a substantial saving on my gas and electric bill without doing anything! Really would recommend.
Helpful and good service recommend.
Great service
Fast response time, really helpful and on hand for support. I found the whole experience of searching to switch so much easier and stress free
Saved money on utility bill
Saved money on utility bills without having to do a thing.
Great service fantastic turnaround times
Great service fantastic turnaround times
Quick and easy to enter in my…
Quick and easy to enter in my information and the switch to a better energy deal was simple
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