We received the free pyjama's & we're happy about it. Quality is so good aside from sale season we opted to order again some stuff for our little one. Quality is one of a kind. Highly recommended prod... See more
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See what reviewers are saying
My order for stuck for 10 days, and only when I informed your team, they checked and it was some small error in your system.. I would have expected your team to pro-actively check your stuck pipeline.... See more
Company replied
We are from Austria and ordered an elephant from Noukies. And delivery was very fast and without any problem. And the elephant is soooo beautiful. 😍 My son got a bear on his birthday 24 years ago.... See more
Company replied
I was really happy that Noukies products can be shipped to Romania. The products were shipped very quickly, and for sure I will order other products having in view the quality of this products, althou... See more
Company replied
Company details
Written by the company
Depuis 1996, pour le plus grand bonheur de tous les enfants et parents, Noukie's guide les futurs et jeunes parents dans l’aventure de la parentalité en les inspirant afin de garantir l’épanouissement et le bien-être de leurs enfants. Noukie’s apporte douceur et tendresse aux petits et aux grands par le biais d’articles de haute qualité et durables allant de vêtements pour enfants jusqu’à 8 ans à des peluches et une offre en puériculture complète.
Noukie's souhaite avoir votre avis!
Written by the company
- Votre avis compte beaucoup pour nous ! Aidez-nous à améliorer nos services!
Contact info
Drève Richelle 159A Bte 7, 1410, Waterloo, Belgium
- 023679500
- contact@noukies.com
- noukies.com
4.5
Excellent
12K reviews
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Flexible material for pajamas boots
I bought several pajamas (12m for a 10m baby), and everything fit ok except the feet (too tight). It would be better if the material for the feet part is more flexible to adapt to different feet sizes. Unfortunately, we cannot use the pajamas at all because of this issue.
1 October 2022
Reply from Noukies
Dear Monica,
We are happy to read that you were pleased with the quality of our pajamas.
However, we regret to note that you have encountered a problem of size or fit.
We instruct the employees of our Customer Happiness department to contact you in order to analyze the problem.
They will certainly not fail to find a quick and adequate solution.
Finally, thank you very much for taking the time to share your experience with us.
Kind regards,
Aurélie from the Noukie's team.
I love Noukies
I love Noukies, very good quality, everything is in order, very nice people and always it’s coming in the time.
23 September 2022
Reply from Noukies
Dear Angela,
We are more than delighted to learn of this general satisfaction feedback with regard to our products as well as our services 🥰
Finally, we sincerely ask you to have taken the time to share your experience with us.
See you soon,
Aurélie from the Noukie's team.
Reply from Noukies
Chère Sarah,
Nous sommes heureux de lire que la qualité de nos services ait été à la hauteur de nos attentes communes.
Nous vous remercions enfin vivement d'avoir pris le temps de partager votre expérience avec nous.
À bientôt,
Aurélie de l'équipe Noukie's.
Super service
5 September 2022
Reply from Noukies
Chère Alice,
Nous sommes heureux de constater que nos services aient été à la hauteur de nos attentes communes.
Nous vous remercions enfin vivement d'avoir pris le temps de partager votre expérience avec nous.
Belle journée,
Aurélie de l'équipe Noukie's.
Très belle robe conforme à la photo
31 August 2022
Reply from Noukies
Chère Bernadette,
Nous sommes ravis de constater que la robe commandée ait entièrement pu vous plaire.
Nous vous remercions enfin vivement d'avoir pris le temps de partager votre avis avec nous.
Belle journée,
Aurélie de l'équipe Noukie's.
For kids the best outfits!
24 August 2022
Reply from Noukies
Dear Kat and Peter,
We are happy to read this positive feedback on our products!
Finally, thank you very much for taking the time to share your opinion with us.
Kind regards,
Aurélie from the Noukie's Team.
Love it😍 Merci🥰
10 August 2022
Reply from Noukies
Bonjour,
Nous sommes plus que comblés de prendre connaissance de ce retour positif à l'égard de nos produits 🥰
Nous vous remercions enfin vivement d'avoir pris le temps de partager votre avis avec nous.
À bientôt,
Camille de l'équipe Noukie's.
Fan de noukies
10 August 2022
Reply from Noukies
Chère Isalyne,
Nous sommes heureux de prendre connaissance de ce retour de satisfaction.
Nous vous remercions enfin vivement d'avoir pris le temps de partager votre expérience avec nous.
Belle journée,
Camille de l'équipe Noukie's.
Reply from Noukies
Chère Katty,
Nous sommes ravis de constater que les produits commandés étaient conformes à vos attentes et que ces derniers aient entièrement pu vous plaire.
Nous vous remercions enfin vivement d'avoir pris le temps de partager votre avis avec nous.
Belle journée,
Aurélie de l'équipe Noukie's.
I like Noukies' baby products
I like Noukies' baby products, and bought a lot for my baby. There's only one product with size issue: body+pants+hat. Body and pants are good for 9m, but the hat is a new born size.
31 July 2022
Reply from Noukies
Dear Xin,
We are delighted to note that the products ordered were entirely able to please you.
On the other hand, we do not fail to pass on your remark to our teams in charge about the size of the hat.
Finally, thank you very much for taking the time to share your experience with us.
Kind regards,
Aurélie from the Noukie's team
Service impeccable
28 July 2022
Reply from Noukies
Chère Anna Sefora,
Nous sommes plus que comblés de prendre connaissance de ce retour de satisfaction à l'égard de nos services.
Nous vous remercions enfin vivement d'avoir pris le temps de partager votre expérience avec nous.
À bientôt,
Aurélie de l'équipe Noukie's.
Excellent service!
15 July 2022
Reply from Noukies
Bonjour,
Nous sommes ravis d'apprendre que la qualité de nos services ait été à la hauteur de nos attentes communes.
Nous vous remercions enfin vivement d'avoir pris le temps de partager votre expérience avec nous.
À bientôt,
Aurélie de l'équipe Noukie's.
Qualite top et tres beau
15 July 2022
Reply from Noukies
Chère Nina,
Nous sommes ravis d'apprendre que la qualité de nos produits ait entièrement pu vous satisfaire.
Nous vous remercions enfin vivement d'avoir pris le temps de partager votre expérience avec nous.
À bientôt,
Aurélie de l'équipe Noukie's.
Good product
Had a problem with my order, however the customer service tried to solve it in the best possible way.
3 July 2022
Unprompted review
Reply from Noukies
Dear Ahmed,
We are sincerely sorry to learn that the quality of our customer service did not meet your expectations and we sincerely apologize for this.
The satisfaction of our customers is essential to us, which is why your message holds our full attention.
Unfortunately, we do not trace any order or exchange number with our Customer Happiness department in order to analyze what is at the root of your dissatisfaction.
We therefore invite you to contact our customer service in order to obtain fast and effective assistance within 24 hours.
Finally, thank you very much for taking the time to share your experience with us.
Kind regards,
Aurélie from the Noukie's Team.
Très bon service
7 June 2022
Reply from Noukies
Cher Yassin,
Nous sommes heureux de constater que la qualité de nos services soit à la hauteur de nos attentes communes :rougir:
Nous vous remercions enfin vivement d'avoir pris le temps de partager votre expérience avec nous.
Belle journée,
Aurélie de l'équipe Noukie's.
Very nice things.
2 June 2022
Reply from Noukies
Dear Pollyanna,
We are happy to read this positive feedback.
Finally, thank you very much for taking the time to share with us.
See you soon,
Aurélie from the Noukie's team.
If I could buy all the store
If I could buy all the store, I would ! I simply adore Noukies, what can I say more ! ♡
19 May 2022
Reply from Noukies
Dear Aleida,
What a pleasure to read this feedback of satisfaction with regard to our products as well as our Brand 🥰
Finally, we thank you very much for your confidence, as well as for having taken the time to share your opinion with us.
See you soon,
Aurélie from the Noukie's team.
Reply from Noukies
Chère Anne,
Nous sommes heureux d'apprendre que le doudou commandé puisse entièrement vous plaire.
Nous vous remercions enfin vivement d'avoir pris le temps de partager votre expérience avec nous.
À bientôt,
Aurélie de l'équipe Noukie's.
Great customer service
26 April 2022
Reply from Noukies
Hello,
We are more than delighted to read this positive feedback from our customer service experience 😊
Finally, we thank you very much for taking the time to share your opinion with us.
See you soon,
Aurélie from the Noukie's team.
You provided me an excellent customer…
You provided me an excellent customer experience!
15 April 2022
Reply from Noukies
Hello,
We are happy to hear that your shopping experience went well :-)
Finally, thank you very much for taking the time to share your experience with us.
See you soon,
Aurélie from the Noukie's team.
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