I wanted to buy a niche DIY book nook and an oodie hooded blanket as gifts for my long-distance girlfriend's first visit to New Zealand. Both items were from US-based websites and came with high shipp... See more
Company replied
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See what reviewers are saying
If I wanted a crappy knockoff, I'd have bought from wish. The picture looked great, was excited to receive. Very disappointed when what I got was a cheap shoddy knockoff of the product photographed.... See more
This place has never let me down. Great bargains and super speedy delivery!! I live in Auckland and because of lockdown and courier backlog I wasn't expecting my goods for about 10 days, especially... See more
I have bought several items at different times, and each purchase has been very simple and easy, and deliveries have always been very prompt! There are many products to choose from; fantastic for tha... See more
Company replied
Company details
Information provided by various external sources
Not Socks is New Zealand's #1 ranked online gift store. We have hundreds of gifts ideas for any occasion and because they're all in-stock, they're dispatched from our warehouse within 24 hours. Take the stress out of gift buying with the very best gifts from NZ & around the world.
Contact info
Unit 2, 150 Cavendish Road, 8051, Christchurch
- 033522252
- contactus@notsocks.co.nz
- notsocks.co.nz
3.6
Average
258 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awesome
First experience ordering online and am very happy at the quality of the product and the honesty in terms of the specific shipping details, arrival time. Overall really 😊
2 March 2017
Unprompted review
Reply from Not Socks
Hi Dallice,
Thank you so much for taking the time to leave your great review - we're happy we could help!
We're a small team, so feedback like yours really means a lot to us :)
Cheers,
Anna
Great experience!!!!
No issues or hassles at all.. such lovely staff and easy to communicate with as had to pick up my order- no stress and made my experience easy and smooth.. Would totally recommend and buy again!!
2 March 2017
Unprompted review
Reply from Not Socks
Hi Natalie,
Thank you so much for your lovely review and high recommendation :)
We're so happy to hear that you enjoyed your experience with us and will be back - this really means a lot!
Cheers,
Anna
Reply from Not Socks
Hi Neels,
Thank you for your great review - it's awesome to hear that you will be back :)
Cheers,
Anna
Reply from Not Socks
Thank you for your lovely review and high recommendation, Ann :)
Cheers,
Anna
Highly recommended
I love your website, it's awesome. So easy to use and so great to find different ideas for presents. Thanks!
2 March 2017
Unprompted review
Reply from Not Socks
Thank you for your lovely review, Stephanie!
It's great to hear that you love our gift range - I'll be sure to pass that onto our purchasing team so that they know they're on the right track :)
Thanks again,
Anna
No hassle way to shop
No hassle ordering. Prompt service. Good communication. Would use service again.
2 March 2017
Unprompted review
Reply from Not Socks
Hi Kellie,
Thank you for your great review - we love to hear that our customers will be returning :)
Cheers,
Anna
Not Socks Review
Items came really quickly, and were what I was expecting. The only 'down' was one of the items I purchased, I then saw a similar item on TreatMe at a quarter of the price - I am assuming it was of a lower quality, but still felt a little aggrieved.
2 March 2017
Unprompted review
Reply from Not Socks
Hi Shelley,
Thank you for taking the time to review our site.
While we always aim to price competitively, our product quality is very important to us. But it's great to receive customer feedback on this, and I'll be sure to pass it on to our purchasing team :)
Thanks again,
Anna
FANTASTIC.
Well this is a great company to shop with. I like the products on offer, not the ordinary stuff!! Always fast and no stuff-ups. Will shop here often. Keep up the good work
2 March 2017
Unprompted review
Reply from Not Socks
Hi Margaret,
Thank you so much for your lovely review - We're so happy to hear you'll be back :)
I'll be sure to pass your kind feedback onto our purchasing team so that they know they're on the right track!
Thanks again,
Anna
Fantastic service.
Best service ever. Easy to deal with, and any problems are fixed quickly. Would highly recommend and use again.
2 March 2017
Unprompted review
Reply from Not Socks
Hi Fran,
Thank you so much for your lovely feedback and high recommendation!
We're so happy to hear that you enjoyed our service and will be returning :)
Thanks again,
Anna
Reply from Not Socks
Hi Kelsi,
Thank you so much for taking the time to review our site!
Your feedback means a lot, so I'll be sure to pass it on to the rest of the team :)
Cheers,
Anna
awesome service, very fast and easy
very happy with my product, easy to use site and fast delievery
2 March 2017
Unprompted review
Reply from Not Socks
Thank you so much for your lovely review :)
We're a small team, so your feedback really means a lot!
Cheers,
Anna
Fast and trouble free service.
My gift arrived very quickly and I was satisfied with the product. Thanks for the great gift shopping experience.
2 March 2017
Unprompted review
Reply from Not Socks
Thank you for taking the time to leave your lovely review, Sarah - we really appreciate it :)
Cheers,
Anna
Great service
I was very impressed with the speed of my delivery - there were no problems - everything about my purchase went very smoothly :-) thank you Not Socks !!!
2 March 2017
Unprompted review
Reply from Not Socks
Hi Linda,
Thank you so much for taking the time to leave your lovely review.
It's awesome to hear that you had a great experience with us :)
Cheers,
Anna
Great fast service!
Left my birthday gift order too late, but they delivered them right on the day! Very pleased! Can't ask for better than that, eh?
2 March 2017
Unprompted review
Reply from Not Socks
Hi Pat,
Thank you so much for your great feedback - we're glad your gift got to you in time!
Cheers,
Anna
Great product & delivery
Very smooth and easy process. Quality product and fast delivery. Would definitely purchase again.
2 March 2017
Unprompted review
Reply from Not Socks
Hi Shelley & Noel,
Thank you so much for your lovely review.
We're really glad we could help, and it's great to hear that you will be returning :)
Cheers,
Anna
Not Socks rocks!
I have bought several items at different times, and each purchase has been very simple and easy, and deliveries have always been very prompt! There are many products to choose from; fantastic for that gift that is quirky or different, making shopping really easy. Would highly recommend. :)
2 March 2017
Unprompted review
Reply from Not Socks
Hi Kim,
Thank you so much for taking the time to leave such a lovely review - we really appreciate your high recommendation :)
I'll be sure to pass your feedback onto our purchasing team so that they know they're on the right track!
Thanks again,
Anna
Reply from Not Socks
Hi Kirstin,
Thank you for taking the time to review us - we really appreciate it :)
Cheers,
Anna
Loved it!!
Loved the Product... Amazing service and as it was the first time I was sending something overseas so I was little worried too that whether it will deliver on time and how about product and all.... but Thanks to Alix who revert me with all my queries so nicely that I was feeling good and Feeling super cool when product delivered. Thank you Not Socks Team.. :)
2 March 2017
Unprompted review
Reply from Not Socks
Thank you so much for taking the time to leave us such a lovely review.
We're so glad to hear that we could make sending a gift overseas easier for you. Alix loves being able to help our customers, so I'll be sure to pass your feedback onto her :)
Thanks again,
Anna
Fantastic service
Love this site! Fast, friendly, efficient service. Everything is beautifully done. They go out of their way to make things happen. I ordered my gifts late for my event and they made sure I had next day delivery. I have no doubt that if I'd been in their town I would have had same day. The gift wrapping is superb. This is my third time using them now and my go to place for gifts first. I wish they did a Christmas Club!
2 March 2017
Unprompted review
Reply from Not Socks
Hi Sheba,
Wow - thank you so much for your lovely review!
It's awesome to hear that we can help you find gifts for friends and family - we're a small team, so your feedback means a lot :)
Thanks again,
Anna
Very good service
Very happy with the product and it was delivered exactly when it was supposed to be.
2 March 2017
Unprompted review
Reply from Not Socks
Hi Colette,
Thank you so much for your lovely feedback - we really appreciate it :)
Cheers,
Anna
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