Noted. Aromas Reviews 

11,857
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 5,281 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, noting that the fragrances smell great and often last throughout the day, providing excellent value for money. Many people are impressed with the quality, finding the scents to be very similar to or even better than more expensive designer brands, allowing them to save a significant amount. The ordering process is described as easy, and the delivery service is frequently highlighted as quick and efficient, with good packaging. However, some customers also noted issues with the longevity of certain fragrances, mentioning that the scent did not last as long as expected or was too weak. A few other people also felt that some scents had a chemical smell, and in rare cases, orders were not fully received or contained damaged items.

What people talk about most

Product

People report positive experiences with product, often praising the long-lasting and beautiful scents that... See more

Quality

Reviewers highlight positive aspects of quality, with many delighted by the long-lasting and great scents,... See more

Price

Reviewers mention positive feedback about price, often highlighting the affordability and value for money.... See more

Delivery service

Consumers find delivery service to be positive, with many praising the fast and timely delivery of their... See more

Order

Users describe positive interactions with order, with many customers frequently placing orders for various... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered different fragrances for the men in the family for Christmas, all who normally buy from named companies. Well the all actually loved them, my husband who normally buys the same ones all the... See more

Rated 5 out of 5 stars

I've purchased aftershaves a few times now from noted aromas and the service has always been on point. Their scents smell great and many of them last the whole day without having to spray again. The p... See more

Rated 5 out of 5 stars

Long lasting fragrances, even better than the 'real thing, at a fraction of the price. So much so, between me and my husband we've made three separate purchases, that certainly speaks for itself. I... See more

Rated 5 out of 5 stars

Always a great service. Good packaging. Average delivery time. The websites abit hit n miss when searching but otherwise great. And a good selection although it’d be nice to see more dkny perfumes.


Company details

  1. Perfume Store

Written by the company

The affordable alternative to luxury designer Perfumes and Aftershaves. Our fragrances are all vegan friendly, cruelty free and made in the United Kingdom.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(11,857)

4,927 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Im so dissappinted.

Im so dissappinted.

Bangkok /havana shwr gel are ok but berlin and milan are horrible. Nothing to them. No depth of any notes at all

Def no Aroma.

Not wot i expected.

Wot a waste of 40£.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Have a good few scents from Noted Aroma…

Have a good few scents from Noted Aroma and they all are excellent. Have had quite a few compliments on a number of them. Some of them even smell better than the scent they are based on having had the originals before. I cannot recommend them highly enough!

12 June 2026
Unprompted review
Rated 1 out of 5 stars

Kept my money, never delivered the items, now ghosting me

I placed an order (#1537202) in October 2025 that never arrived. To be helpful and support the business, I agreed to take an e-gift card instead of demanding the cash refund I was legally entitled to.

I was given a 3-month expiry window, which they later sent a blanket email extending to 1 year. However, when I went to use it within that year, the code failed.

I have sent multiple customer service emails, messaged them on social media, and sent a formal complaint giving them 7 business days to respond. I have been completely ghosted by the team.

They have kept my money, never delivered my goods, and have now locked me out of my store credit. It is an absolute disgrace to treat cooperative customers this way. Avoid this company.

26 June 2026
Unprompted review
Rated 1 out of 5 stars

No delivery due to being damaged in transit they dont care.

Been ordering from here for years.

However 1 week after Evri confirming they wasnt able to deliver due to the item being damaged beyond repair in transit , noted aromas have failed to respond to 2 emails i have sent them.

Amazingly this was the auto response to my 2nd email, bearing in mind i have not recieved the 3 bottles i have paid for.

We are experiencing a high volume of enquiries at the moment, so please allow 2- 4 working days for a response. Sending multiple emails will push your enquiry further back in the queue, so we'd ask you to kindly bear with us.

So even though i havent received anything from them i am told they will just push my enquiry back in the queue.

No contact number to speak to anyone, they have taken my money but dont care.

Its a shame because the fragrances are really good, clearly they dont invest as much effort in customer service.

26 June 2026
Unprompted review
Rated 1 out of 5 stars

AVOID THIS BUSINESS

I am quite disappointed and frustrated because I ordered a mix-and-match bundle for Father's Day. I was informed that it arrived broken beyond repair by the local courier service, and since then, there has been no communication. My emails have gone unanswered and I see that many other people suffer the same. I had planned to purchase larger bottles, but that is no longer an option. I would not recommend shopping here!!!!

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Great product!

Great product!! . . . Bought Ankara which is not only an excellent copy of Penhaligan’s best seller, “Halfeti” but it really lasts!! . . . I sprayed it in the morning and I could still smell it at 9pm in the evening

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Noted Aromas Aqua di Gio Please!

I return to Noted Aromas again and again, and now my husband has just ordered two more 50 ml fragrances after trying 5 x 5 ml size to see what he preferred. He already had Athens and loved it, so now has ordered Melbourne and Zanzibar. He would really like a Noted Aromas version of Aqua di Gio please!

24 June 2026
Unprompted review
Rated 1 out of 5 stars

Avoid

Ordered some perfume on 3rd June and it has still not been delivered. I’ve emailed and response was slow. I’ve emailed again and no response at all. They’ve taken £65 of my money and not provided the perfume. Very disappointed.

3 June 2026
Unprompted review
Rated 1 out of 5 stars

Ordered x3 bottles of aftershave for…

Ordered x3 bottles of aftershave for Father’s Day turned up at collection point with one absolutely destroyed smashed. I declined the order and it has been sent back, have sent 3 emails to noted aromas to sort out my refund and have been ignored every single time. I’ve never had an issue with this business until now and I am so disappointed and frustrated.

17 June 2026
Unprompted review
Rated 3 out of 5 stars

I have bought 5 perfumes so far at…

I have bought 5 perfumes so far at Noted. Top of the ones i bought is prague as I received lots of compliments from it then olympia and ankara. I bought Paris recently but it’s not good at all no scent in it after seconds of spraying.
I wouldn’t advise anyone to get Paris

22 June 2026
Unprompted review

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