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Rated 5 out of 5 stars

Always have an amazing service with G4 claims. From the start of the process right through til the end, the team are in constant communication with you, always making sure you understand everything an... See more

Rated 5 out of 5 stars

I had an excellent experience with G4 Claims LTD. From the very beginning, the process was handled smoothly and professionally. My file handler, Nicole Frame, kept me updated throughout and made e... See more

Rated 5 out of 5 stars

Seriously this has got to be the best company I have ever had to deal with in a unfortunate situation through my car accident. Totally on the ball from day one 🙌 it's just day 3 and my car is already... See more

Rated 5 out of 5 stars

Absolutely faultless makes your claim so much easier. Saving numerous hours on the phone to rather helpless insurance companies that just try to delay the process. Can not recommend them enough they w... See more

Company details

  1. Accident Insurance Company

Written by the company

Accident Management Company specializing in Non Fault Accident Support.


Contact info

4.8

Excellent

TrustScore 5 out of 5

101 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Always have an amazing service with G4…

Always have an amazing service with G4 claims. From the start of the process right through til the end, the team are in constant communication with you, always making sure you understand everything and giving you the best service. Recommend your services to everyone I know! Thank you so much Beth and team!

5 November 2025
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with G4…

I had an excellent experience with G4 Claims LTD. From the very beginning, the process was handled smoothly and professionally. My file handler, Nicole Frame, kept me updated throughout and made everything stress-free.

One of the best parts was how quickly I received a courtesy car – it was arranged straight away with no hassle at all. The whole team made what could have been a stressful situation really easy to deal with.

Highly recommend G4 Claims for their outstanding service and efficiency!

9 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from G4 Claims

Excellent service from G4 Claims. Someone crashed into the back of me while I was stopped at the traffic’s lights. Couple of days later I ended up in pain with Whiplash.
G4 claims sorted everything for me, got a hire car while my car was getting checked, set me up with a lawyer who was also really good. Constantly got phone calls with updates.
Would definitely recommend them, plus it doesn’t affect my no claims etc

19 August 2025
Unprompted review
Rated 5 out of 5 stars

10/10 Service from G4

Nicole, Beth and the rest of the team were fantastic right the way through - all the staff are lovely whilst being constantly on the ball. They took care of everything with minimal hassle to myself, the whole process was smooth and efficient. Highly recommend the team at G4.

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Nicole frame dealt with my claim

Nicole frame of g4 was very helpful with my accident when someone crashed into me everything went smooth and she sorted hire car for me within 24hrs of accident

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Had a great experience with G4 Claims

Had a great experience with G4 Claims. I got hit by a driver that wasn't my fault. Rather than pay a hefty excess and lose my no claims with my insurance company I was recommended to call G4. So glad I did. They sorted everything out for me, even sorted me a courtesy car so I wasn't car-less whilst I got my car fixed. Cherelle was fab throughout and answered all my silly questions and sorted everything for me! Thanks again!

21 May 2025
Unprompted review
Rated 3 out of 5 stars

Mostly Helpfull

Were really helpfull in the first instance. However there was some confusion in relation with the hire car company in respect of when the hire car was to be collected. Also the hire car company kept asking for information which was already provided.

1 May 2025
Unprompted review
Notatfaultclaim logo

Reply from Notatfaultclaim

Hi James, we would love for you to reach out to the office to discuss the above review further please? we don't like customers ever feeling unsatisfied

Rated 5 out of 5 stars

Hassle free

Great experience. Maria dealt with my claim taking everything on board to reach a happy conclusion leaving me worry free to deal with my own work, knowing that my car was being taken care of.

30 April 2025
Unprompted review
Notatfaultclaim logo

Reply from Notatfaultclaim

we love to hear it - thank you so much

Rated 2 out of 5 stars

Heard from them to start with but never…

Heard from them to start with but never got any updates, the lease company that I got a courtesy car from done nothing but badger me asking the same questions all the time about MY claim when in the first instance my car got hit and the person admitted liability straight away, I was made to feel that I was the guilty party, I sincerely wish that no one has to go through these steps again. All made to be very confusing and stressful.

31 March 2025
Unprompted review
Notatfaultclaim logo

Reply from Notatfaultclaim

Hey, we were really sad to read your review above and would appreciate for you to reach out to the office so we can discuss further as we don't like clients being unsatisfied.

Rated 5 out of 5 stars

Amazing!

A massive thanks to Nicole and the team at G4 for their expert customer service, attentiveness and advice over the past few weeks. My Mum and I appreciate all your help!

Scott

19 March 2025
Unprompted review
Rated 5 out of 5 stars

Amazing conpany

Amazing, friendly fast no hassle just sit back and these guys sort everything ...no need to do anything but give them the info and money was paid into my account today...highly recommended.. 5stars⭐⭐⭐⭐⭐

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Hassle free service

Hassle free service! Cherelle & Lauren were my claim handlers and I could not fault them at all, made everything super easy couldn’t recommend enough.

2 March 2025
Unprompted review
Rated 5 out of 5 stars

I Highly recommend G4 Claims.

My niece and I were involved in a crash and in a state of panic had no idea what to do as the driver left the scene. I can't thank Cherelle enough at G4 Claims for constantly going above and beyond to settle my case for me. I personally find these situations very stressful and get extreme anxiety. Cherelle eased all of this by taking over and booked my car into a garage to be fixed, sent out a curtesy car in the meantime, tracked down the driver, referred me to physiotherapy and passed my details onto the solicitor who settled great claims for both my niece and I. My case was a lengthy case due to finding the driver who left the scene however, Cherelle was always on the other end of the phone happy to help whenever I had any concerns. I didn't have to do a thing G4 claims done it all for me stress free. I would highly recommend this company if you have been involved in an accident as they take care of everything and make the experience as easy as it can.

2 November 2024
Unprompted review
Rated 5 out of 5 stars

I was so impressed from start to finish…

I was so impressed from start to finish of how uncomplicated the process was. Full confidence was given right from the start. No hassles, no worries. Courtesy car delivered and collect spot on. If ever I need this type of work done again I know where to come.

17 January 2025
Unprompted review
Rated 5 out of 5 stars

I cannot thank G4 claims enough from…

I cannot thank G4 claims enough from the start with beth then on to nicole frame the process was so effortless the ladies at G4 done everything I cannot recommend them enough. If you have a bump that wasnt your fault g4 are the best in the business

26 February 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service , very professional and efficient

Was in a car accident that was no fault of my own, I was made aware of G4 claims from a friend, I made one call and they took care of everything, had my car collected , hire car dropped off next day and kept me updated on everything, I can’t speak enough about Lauren odonnell who was my contact at G4, very professional and so helpful, highly recommend G4 to anyone in same situation, I’ve had my car dropped back off to me today and it is looking amazing like new, fantastic company and service 👍👍👍

11 February 2025
Unprompted review

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