No Strings Public Relations Reviews 38

I'm a new customer and am 1 article in – but wow what a great article it is. High DA website and a really well-written article that it actually journalistic rather than a link for the sake of link.

Great start!

If you're looking for top results and a top PR team, look no further. Been the most incredible experience since I took the first steps to sign up over a year ago. If you're thinking about doing it, do it!

A well-organised and diligent PR company, ideal for small businesses and growing brands looking to secure media coverage and attention. Good tools and responsiveness. Results take time but you get out what you put in.

Great team. Genuinely flabbergasted by the level of support they provide.
Results have come in a matter of weeks.
You have to put some work in to help them with their task but they do the donkey work for you.

The team are great, and deliver excellent quality placements with minimal ongoing input for myself. Highly recommend to any business that wants to build awareness of their brand/ subject matter experts and improve their offsite SEO.

Jordan has been great to deal with. Knowledgeable and gives more than is expected which is rare.

Looking forward to a long-term working partnership!

I have read a previous response from a company called Walnut, and it is identical to the experience I had.

Following a brilliant conversation and onboarding proposal, I paid our first months fee in a 3 month contract.

I was refused the option to contact them via email or whatsapp, as they insisted I use the app called 'Monday'. They gave me a few minutes of instruction to use the app, then sent a request a few days later.

I responded within 48 hours and left the rest to them.

3 and a half weeks had gone by and I had received no progress update, as promised by them on the onboarding call.

I thought i would reach out to them over email as I received no response over the app.

An email response was received 3 days later to inform me that they had not received my message on the app. They later found the message, and this is where Jordan's entire personality changed. He blamed me for the delay. He said that due to me not using a certain tag on the app, they did not receive the message, and therefore, made no progress.

I was surprised at the lack of professionalism and accountability however, I wanted to give him a chance to mend the relationship. I arranged a phone call the next day to which Riley answered. As explained that i would like to remedy our relationship before moving forward Riley said it was not his department and he is in charge of publishing, not customer support.

Therefore, I arranged a call with Jordan for the next day.

During this call, when I mentioned I had lost trust in No Strings PR due to the lack of accountability and remorse for wasting so much time, Jordan seemed to take this personally. He had mistaken my business criticism for a personal ego attack (not my intention). Jordan's attitude towards me was that of a persecutor and he would not allow me to speak. He gave me an ultimatum to release me from my contract without a refund, or continue as normal.

Following the behaviour I experienced from both Jordan and Riley, I chose to end my contract with them and request a refund. I noticed that in all negative reviews, No Strings took an approach to inform everyone of how they ended a relationship, they did the same with me, which is clearly incorrect.

Upon hearing my instruction to end the contract, Jordan was not polite to me, he started to say ugly things to me with articles he found about me on the internet and said he did not want to work with me anyway. He referenced a business that i was not affiliated with in an attempt to regain some dignity by hurting me.

I was shocked, as you can imagine.

I then received an email saying they are cancelling the relationship (strange, after I ended the contract 10 minutes earlier) and the reason is due to me not being tech savvy.

We have submitted legal documents relating to the refund and have to date had no reply.

After reading your response, you have proven me correct in my explanation of your characteristics. Please refrain from telling none truths via the below statements:

‘We decided to terminate the contract’ - this is a fabrication on your behalf.

‘We have reviewed all recorded calls and there is no evidence of poor characteristics’ - this is a fabrication, unless you believe the way you spoke to me to be professional. I invite you to post our last conversation if you recorded it, the general public can be the judge of how ‘professional’ you were.

I would recommend anyone reading this to avoid No Strings PR if you wish for a timely and professional delivery of service.

Fantastic service with excellent onboarding. I feel like the service I'm receiving is personal and intentional. I'll be back for more!

Great service so far. Get access to their CRM to keep track of what they have done (Pitched, published, etc...) Publication do not come in instantly. You have to be patient.

So far its been great. Its been around 2 months and we have gotten one WSJ link and mention about our website - TrueSanity.com. It takes time, but you have to be patient. I have trust in these guys to deliver.

A really solid PR service for small businesses. It’s a practical, affordable way to get real media coverage, and they delivered more than I expected.

I was with No Strings PR for 4 months, paying £249 per month (almost GBP1000 total), on their PR package. During the onboarding call and from their website, I was led to expect around 2–4 media placements per month.

In reality, I only received one syndicated MSN coverage with minimal visibility or traction, a result far below what was implied. When I raised this professionally and suggested reviewing the strategy and the subscription until we caught up on missed coverage for the 4 months, their response was incredibly unprofessional and defensive.

Rather than showing accountability or a willingness to collaborate on a fair solution, their tone was immature and condescending — almost as if my feedback had hurt someone’s ego. It felt like dealing with an insecure individual rather than a professional PR team that cares about delivering value.
I simply asked for results aligned with what I’d paid for as any paying client has the right to do, or at least an open discussion on how to make things right. Instead, they took it personally and refused to engage constructively leaving me no choice but to close my account.

What’s more worrying is that their claimed journalist network seems inactive; many don’t appear to engage with their media rooms. This means you’re effectively asked to keep paying for 6+ months (at £249/month) on blind faith that “their process” will eventually work with no real guarantees or transparency. And if you give feedback or ask questions they will treat you unprofessionally and keep your money.
For small businesses or founders, this can be a costly mistake. Trust in PR should be built on delivery, communication, and professionalism, not defensiveness or vague promises. My experience with No Strings PR sadly reflected none of that.

My reply to their response: Thank you for your response, but I want to clarify a few factual inaccuracies:

I was on the £249/month PR package, not the £149 one. Your own website clearly mentions “guaranteed press coverage” for this plan — which I did not receive despite paying nearly £1,000 across four months.

I was upfront before subscribing about what I could and couldn’t provide in terms of experts. I have the emails to prove this. The decision to onboard Walnut was made with full knowledge of that.

I have been consistently proactive — I personally provided 6+ article drafts, topic ideas, and new angles (most of which were created by me, not your team). Yet, none of those were successfully placed, despite repeated assurances on monthly calls that I would start seeing progress soon.

The issue isn’t about “misalignment” — it’s about lack of delivery. Even with all the content prepared, no meaningful coverage was secured.

The tone of communication I received when I raised these concerns was defensive and condescending rather than professional or solution-oriented — which is why I felt compelled to close the account.

I wish this had been handled with more accountability and transparency rather than shifting blame onto the client after under-delivering.

An outstanding PR service for small businesses! The team go above and beyond, with a clear and effective framework that makes the whole process simple and stress-free, especially valuable when time is limited. It’s a very cost-effective way to gain coverage, and I couldn’t recommend No Strings PR more highly!

The real deal... they do exacty what they say they'll do. Miles apart from many other PR agencys.

Seriously, these guys deliver in weeks!
Don't think about it - just hire them.

An excellent PR company which is particularly geared towards small businesses, excellent customer service all in all highly recommended!

The team are fantastic! As a small company with an amazing product (yes, I know I am biased!) we wanted to get the message out there without breaking the bank. I cannot speak more highly of No Strings PR - they have a super efficient system, they care and believe in the product and are constantly giving us opportunities to get media coverage

The team are wonderfully helpful, realistic about what can be achieved and overall a lovely gang. We're no longer with them, but achieved a really good piece of coverage while we we're that were still chuffed about. Absolutely recommend them!

Outstanding PR support from start to finish. The team got me featured in Take a Break and Fate and Fortune and are actively pursuing more stories with major broadsheets and a talk show. They never stop pushing, never give up and are incredibly quick to respond. I couldn’t ask for better representation.

The team was very professional and provided detailed and clear communications throughout the process. They provided updates on every step, and they delivered as promised. Thank you very much