Norwich Spinal Health Reviews 

28
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I went there in acute pain ( had actually had two hospital procedures which didn’t fix issue). Neil worked wonders and it’s my monthly appointment which keeps me mobile. Since then I’ve recommended hi... See more

Rated 5 out of 5 stars

My friend recommended Norwich Spinal Health after watching me struggle round the golf course for weeks. I went with a long term back problem, a painful arthritic knee joint & a shoulder injury - qui... See more

Rated 5 out of 5 stars

My experience with Norwich Spinal Health (NSH)has been nothing but incredible. I have suffered with Sciatica and related pain/ injury for several years and every time NSH has helped resolve the pr... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I had been dealing with lower back pain for a considerable time before visiting Dr. Neil Folker at Norwich Spinal Health, and I only wish I had come sooner. Dr. Folker was professional, c... See more

Company details

  1. Chiropractor
  2. also in
  3. Osteopath
  4. Sports Massage Therapist

Information provided by various external sources

Want your life back? Get expert help for a wide range of spine-related issues including back and neck pain, headaches and migraines, shoulder problems, elbow pain, hip and knee pain, sciatica, joint pain and stiffness as well as muscular pain and tension. As a multi disciplinary centre, we offer chiropractic, osteopathy, osteomyology, massage and K-Laser, to help you get back to a pain free, more mobile and healthier life.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28 reviews

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4.7

All reviews

(28)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

If I had a pound for every thing wrong…

If I had a pound for every thing wrong with this place I'd almost be as rich as the owners.

29 August 2022
Unprompted review
Norwich Spinal Health logo

Reply from Norwich Spinal Health

To anyone reading this, please see our reply to "Happy Brown Cow". We believe this to be the same author.

Rated 1 out of 5 stars

Worst management I've ever experienced

Worst management I've ever experienced. Rude, and very clear that money is the only priority here

1 June 2022
Unprompted review
Norwich Spinal Health logo

Reply from Norwich Spinal Health

To anyone reading this, please see our reply to "Happy Brown Cow". We believe this to be the same author.

Rated 5 out of 5 stars

I went to Norwich Spinal Health clinic…

I went to Norwich Spinal Health clinic having suffered a lower back injury which was causing severe pain and immobility. After eight weeks treatment from Gareth I am now pain free and playing golf again .
Gareth’s treatment has been brilliant and all the staff have been so friendly and helpful.
As a 74 year old with Parkinson’s Disease I feared that I would never be back pain free but Gareth’s treatment has been fantastic.

26 August 2022
Unprompted review
Norwich Spinal Health logo

Reply from Norwich Spinal Health

Hi Susan, thank you for your review. Gareth is, indeed, amazing and he will be really pleased to hear that you're back on the golf course!

Rated 1 out of 5 stars

This is where happiness goes to die.

This is where happiness goes to die.

Firstly I will start by saying the staff in this centre are incredible. Their team of CAs and particularly their osteomyologists, are some of the most hard working and ambitious people I have ever met, and they deserve better!
My complaint lies not with the staff themselves, the treatment received or even the environment of the centre. My complaint lies with the management.
Neil, a Chiropractor who has lost all caring for the profession and is solely led by his wife Rosemary, a woman no heart, is both artistic in devious tactics, emotionally blind to anyone but herself.
-They beat down their staff members, demeaning opinions they may have and convincing them that any stresses they experience are entirely their own faults.
-They work them ridiculous hours for pathetically low pay.
-They have forced staff members to cancel medical appointments, so as not to lose themselves any money.
-They lied to patients when the lead Chiropractor had COVID, so as not to lose any money.
-They force staff members to always cover each others shifts meaning with 20-30 days holiday, made up by covering 20-30 days of others holiday, they never actually receive any time off. Also resulting in working several 10hr days in a row, usually 6 days a week, and that's before even mentioning the additional spinal screen hours they put all their practitioners through.
-They refuse to pay out of their own pockets for anything, resulting in making practitioners do cleaning, and on what was meant to be a training day, making them do the gardening too.

All in all, it's a shambles. Do not put your hard earned pennies to people like this. They don't deserve it.

25 August 2022
Unprompted review
Norwich Spinal Health logo

Reply from Norwich Spinal Health

Anyone reading the above review, along with the other 1star reviews may be interested to know that we believe these reviews to be from a disgruntled ex-employee, who left under a cloud. We own Norwich Spinal Health and find these accusations to be not only shocking but totally incorrect.
To give the reader more of a flavour of this person's style, the original review, before being edited, contained the following "My complaint lies with the management. Neil, a Chiropractor who has lost all caring for the profession and is solely led like a wet wipe on a big stick by his wife Rosemary, a woman of pure evil who is both artistic in devious tactics, and stupid in every category known to man plus several categories yet to exist."
Not only is this review trying to defame us and our clinic, which is bad enough, this person has made every attempt to upset our team, who we value greatly, along with our whole operation. We do not know or understand their reasons but as soon as we realised what was going on, and made it known to the person concerned, they resigned.
Unfortunately, Trustpilot cannot remove these reviews because we cannot prove definitively who the author is but, of course, this person is not going to put a true name to them.
I can only try to reassure the reader that we put our heart and soul into our clinic for the sake and wellbeing of our patients for whom, all we want, is a pain free, healthier and, therefore, happier life.

Rated 5 out of 5 stars

Life changing healing

I was unable to walk more than 20 minutes without severe pain by the time I looked up Norwich Spinal Health. For 3 years I had been told by the GP it was "wear and tear" and nothing could be done about it. Thanks to Neil at Norwich Spinal Health I can now walk as long as I want and it literally feels I can live my life again as I want to. I would recommend to anyone experiencing back problems not to hesitate going to Norwich Spinal Health. I wish I had not waited the 3 years!

19 July 2021
Unprompted review
Rated 5 out of 5 stars

Money well spent

My friend recommended Norwich Spinal Health after watching me struggle round the golf course for weeks. I went with a long term back problem, a painful arthritic knee joint & a shoulder injury - quite a list!
Following a thorough assessment treatment started & I felt the benefit after the second session. Six weeks later my back pain is almost nonexistent, my shoulder is better & my knee pain is significantly reduced. I’m looking forward to improving my golf handicap!
The team are really pleasant, friendly & helpful. Well worth a visit if you are struggling.

19 April 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Chiropractor

Excellent Chiropractor, I cannot praise them highly enough! I was in severe pain after something popped in my lower back, I could barely stand, walk or even lie flat on my back & my leg went numb with constant shooting pains, I was a mess & I was off work for a month! My Doctor just prescribed strong painkillers & physio emailed me exercises that I just couldn't do because of the pain. I knew something was out of place & needed to be put back in before trying to exercise. After my first assessment which lasted over an hour & was very thorough I felt very reassured & knew I had made the right decision. I was prescribed 18 treatments, a mix of adjustments & deep tissue massage therapy, after the 4th or 5th adjustment the pain was largely gone & I had most of my movement back. After each session I could feel the improvement & felt stronger & confident to move, lift & carry heavy things but more than that, I felt listened to & the amazing team at Norwich Spinal Health understood what I was going through & came up with a plan to get me back, literally, on my feet! I recommend this fantastic team to anyone who will listen & they will always be my first call from now on.

10 April 2021
Unprompted review

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