Quick order, but took some time to arrive (2 weeks). Also seemed to have directly dropshipped from China via the New Zealand Post which caused some confusion. Item seems good!
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Easy to find products, and had the exactly one thing I needed without paying same price for a bad product that takes months to recieve. All in all very positive. An update on difference between expres... See more
Company replied
They were late with sending the product to my address and they did not follow up timely with some status updates either. It was very difficult to learn what was happening to my order and then it sudde... See more
Company replied
I ordered for first time and the order got through easily without difficults. I got order confirmation and I am waiting for the material to come. I read that they have good quality material and lookin... See more
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I ordered by mistake wrong size
I ordered by mistake wrong size, but I asked for it to be changed and everything was fine.

Reply from Norvo
I got what i wanted and got information…
I got what i wanted and got information about the delivery path

Reply from Norvo
DO NOT BUY DO NOT BUY DO NOT BUY!
DO NOT BUY DO NOT BUY DO NOT BUY!
They send you false products and try to then make you pay for the return to ASIA despite what it says on their webpage.
PLEASE DO NOT BUY HERE!

Reply from Norvo
I felt safe using your website
I felt safe using your website, it's so many that are not being secure and I feel it with you. Sorry for my english.
Kindly Katarina

Reply from Norvo
This is my first time ordering
This is my first time ordering, and I'm happy to say it's been a pleasant experience. Appreciative of your messages being sent in English, as I am an American learning (slowly) Norwegian. I noticed you sent me an email tracking my package, which was very helpful.

Reply from Norvo
A very trustful deal
I was very pleased with the deal.my english is not good

Reply from Norvo
Good products, but some overpriced.
Norvo proved to be a serious company in the way you took care of my order. I was not happy with the telescope i bought, because of exaggerated marketing. You gave me the chance to order something else for the money, and that is why i am sure i will come back to order again. I like your line of products, but some are clearly overpriced. I think you lack the segment of «below 10$» and that many would add certain products if they were to be more reasonable price.
Best regards from Jan inge Norgren

Reply from Norvo
Ordering was easy
It was easy to place the order, and many payment options. Reply was very fast, and if delivery is as good I wull be 100% satisfied

Reply from Norvo
Easy to order
Easy to order, delivery and product as promised. Zero complaints - all positive

Reply from Norvo
Easy to navigate on the webside
Easy to navigate on the webside, a little too much pop-ups.

Reply from Norvo
I have ordered a titanium pan from…
I have ordered a titanium pan from Norvo.no, product description is 100% titanium, but it is not I received, it is made by steel. They accepted and agreed that they have fake product and unreal product description. But i need to pay 20 - 80 Euro for freight back to return it or else i can just get 10% refund and 50% discount from next shopping. so ridiculous and unserious web shop. please have a review before ordering.

Reply from Norvo
Scam
Scam. Sales false advertised products. Charge you high price for low/scam quality products.
Their website describes products as well has image showing the item incorrect from what you receive. And you most likely have to pay tolls for the product yourself when receiving the item. If you want a refund(that may not happened, when returned) and return, you have to pay the return charge yourself.
It has to be returned to Germany.
So avoid if you don’t want to be in a situation where you receive a scam product or not a product at all, for then to be up against customer service that will not refund you or allow return unless you pay for it yourself.

Reply from Norvo
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