Northwestdampproofing Reviews 52

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I highly recommend North West Damp Proofing. My home buyers survey suggested the property I was purchasing had several areas of damp so I decided to have a specific damp survey done. Dave was excellen... See more

Company replied

Rated 4 out of 5 stars

Good communication from Charlie on the quote and what will be expected on the day. Was able to book in relatively quickly. Communication from the workmen the day before and on the day to update on... See more

Company replied

Rated 4 out of 5 stars

Very friendly team - thorough damp survey completed and very knowledgeable. The team who put the doc in were very polite and friendly. They were happy to answer any questions between booking the surve... See more

Rated 5 out of 5 stars

My experience with North West Damp Proofing was great from start to finish. I got a damp surgery done and Dave talked me through everything and helped me to negotiate the price of my house purchase do... See more

Company replied

Company details

Written by the company

We are Damp Proofing Specialists covering Greater Manchester and the North West, offering a full range of domestic and commercial services including no obligation Damp and Mould Surveys, Damp Courses (DPC), Mould & Condensation Removal, Treatment of dry rot, wet rot, woodworm and more. We also offer pre-purchase property damp inspection reports for people buying a new house. Our pre-purchase property damp inspection reports can not only help you to avoid costly repairs after you’ve purchased the property, but if damp ‘is’ found you can negotiate with the seller to either fix the damp issues or discount the property. If you're buying a property a damp survey is a must.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

52 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Amazing company.

Amazing experience from initial quotation to finish. Great communication and the work was exceptionally high standard. Super tidy workers and reliable. Thank you!

19 May 2026
Unprompted review
Northwestdampproofing logo

Reply from Northwestdampproofing

Thanks for the fantastic feedback. Glad to hear that our team are on top of things.

Rated 5 out of 5 stars

I highly recommend North West Damp…

I highly recommend North West Damp Proofing. My home buyers survey suggested the property I was purchasing had several areas of damp so I decided to have a specific damp survey done. Dave was excellent; very responsive and happy to explain things in detail (including answering my daft questions)! The work was completed two weeks after moving in to a very high standard. The entire team - damp proofer, plumber, plasterer and joiner were lovely, very hard working and respectful of me and my home. Wouldn't hesitate to recommend Dave and his team of damp busters! Thanks guys!

15 May 2026
Unprompted review
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Reply from Northwestdampproofing

Thanks for the review and no question is daft. It was a pleasure

Rated 5 out of 5 stars

Would highly recommend

After my buyer’s surveyor reported possible damp issues using a damp meter without pins, I decided to get an independent damp proof survey carried out for peace of mind. I’m very glad I did. Daniel, the surveyor I used was extremely professional and clearly explained how older non-invasive scanners can sometimes give misleading readings, especially on certain wall finishes and older properties.

He carried out an inspection using a pin-type moisture meter and found no evidence of damp at all. The survey was honest, detailed, and reassuring, with no attempt to exaggerate issues or push unnecessary work. It was clear he knew exactly what he was talking about and took the time to explain the results properly.

I would highly recommend this company to anyone needing an accurate and trustworthy damp inspection.

12 May 2026
Unprompted review
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Reply from Northwestdampproofing

Thank you for taking the time to leave such a detailed review. We’re delighted Daniel could provide the reassurance and honest advice you needed during your property purchase

Rated 1 out of 5 stars

Poor experience

I paid for a pre-purchase damp survey expecting a professional and accurate assessment of the property. Unfortunately, the survey completely failed to identify the true extent and severity of the damp issues present in the house.

The report specifically stated there was no evidence of rising damp and simply recommended improving ventilation. However, once I moved into the property, it quickly became apparent that the house was suffering from significant damp and mould problems throughout. The condition of the property was far worse than what was outlined in the survey.

After raising my concerns, communication from the company was extremely poor and my complaints were not handled professionally. I later arranged for an independent inspection by NWDP, who confirmed that the entire downstairs required damp proofing work — something that should have been identified during the original survey.

I feel the survey was misleading and did not provide an honest or accurate reflection of the property's condition or the likely repair costs involved. For anyone relying on a pre-purchase damp survey to make an informed decision, I would strongly advise caution

9 March 2026
Unprompted review
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Reply from Northwestdampproofing

Hi Alicia, I believe you've left this review on our Trustpilot by mistake. We are NWDP who did the thorough independent inspection for you that you mention in your review, not the company who did the initial survey, can you please remedy this ASAP please?

Rated 5 out of 5 stars

Dave and his team are highly…

Dave and his team are highly recommended! Dave was communicative, helpful in explaining the process. He and his team did my flooring, provided a PIV, and extractor fans, altogether, this has improved indoor air circulation and the flooring is done to a top notch quality.

16 February 2026
Unprompted review
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Reply from Northwestdampproofing

Thanks for leaving a great review, it was a pleasure.

Rated 5 out of 5 stars

Highly recommend

My experience with North West Damp Proofing was great from start to finish. I got a damp surgery done and Dave talked me through everything and helped me to negotiate the price of my house purchase down by explaining everything really clearly and advising me. The work was done promptly by Mason and the team of plummers and joiners, who took off my radiators/shelves/etc and put it all back on, the whole team were lovely and respectful of me and my home and did the work to a really high standard. Couldn't be happier. Highly recommend. Thanks guys!

31 March 2026
Unprompted review
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Reply from Northwestdampproofing

Thanks for the excellent review...

Rated 5 out of 5 stars

David and his team were nothing short…

David and his team were nothing short of excellent ! They did a fantastic job - the communication with David who co-ordinates everything has been very pleasant as David is a great communicator and understands his customers ‘s needs . I really trusted him and that trust paid off as everything that was promised was indeed delivered with great work ethic and dedication to detail . I am very grateful as I now I own my own place that is all professionally damp proofed !

13 March 2026
Unprompted review
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Reply from Northwestdampproofing

Thanks for the great review, it was a pleasure...

Rated 5 out of 5 stars

David and the whole NW Damp team have…

David and the whole NW Damp team have been exemplary to work with from start to finish, from a pre-purchase damp survey through to damp proofing the house after purchase. They took on every aspect and the work and finish is of a really high quality. Each element, electrics, plumbing, damp proofing, carpentry and plastering, they’ve taken care of it all. Communication is top notch and no niggle is too small for them to sort out.

12 March 2026
Unprompted review
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Reply from Northwestdampproofing

Great review... Thank you so much

Rated 5 out of 5 stars

Quick to respond and do the job

David came round promptly after contacting NWDP as a result of an issue being flagged in a survey. We needed work doing quickly to push the house sale through. The team were great and did everything as promised. Good plaster work and joinery too to finish job off.

12 January 2026
Unprompted review
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Reply from Northwestdampproofing

Thanks for the fantastic review....

Rated 5 out of 5 stars

David and the team were excellent from…

David and the team were excellent from start to finish. They carried out a full damp proof survey and then completed a full damp proofing course based on the findings. Everyone was professional, efficient, and very respectful of our home throughout the work.
Our damp issues have now been fully resolved, and the plastering finish was perfect. David was also extremely helpful and flexible when we needed a few last-minute changes, and he always took the time to answer any questions we had.
Highly recommended to anyone needing damp proofing work.

3 November 2025
Unprompted review
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Reply from Northwestdampproofing

Thanks for the fantastic review...

Rated 5 out of 5 stars

Got a quote from Dave for a PIV unit

Got a quote from Dave for a PIV unit. He advised I could get the problem fixed with a regular fan and save some money. Thanks for the advice
Much appreciated

6 December 2025
Unprompted review
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Reply from Northwestdampproofing

Thanks for the feedback.... It's always appreciated

Rated 5 out of 5 stars

We had requested wall ties and whilst…

We had requested wall ties and whilst working a safety issue was identified the team were eager to complete the job to a safe and high standard and explained everything very well throughout the way. Once complete the work was efficient and to a very high standard. No concerns with work or the team.

24 November 2025
Unprompted review
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Reply from Northwestdampproofing

Thanks for the great feedback

Rated 5 out of 5 stars

Looked at previous reviews and was…

Looked at previous reviews and was happy to have NWDProofing come out and survey my damp problem mason/? We’re on time and efficient Aiden was next to board and lastly Kade did an excellent plastering job x well done everyone

30 October 2025
Unprompted review
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Reply from Northwestdampproofing

Thanks for the fantastic feedback.. I'm glad our reviews helped with your decision to use us.

Rated 5 out of 5 stars

Highly recommend!

I was delighted to work with David from Northwest Damp Proofing on our project. David and his team were very attentive to our needs and professional thoughout the job. We had particular concerns due the scale of the work needed and an elderly relative living in the property, but the team was very responsive and courteous. Communication from David and his colleagues was excellent and exceeded my expectations. I recommend Northwest Damp Proofing without reservation.

10 October 2025
Unprompted review
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Reply from Northwestdampproofing

Thanks for the great review and recommendation

Rated 5 out of 5 stars

The team were extremely helpful

The team were extremely helpful, quick and quietly got on with the job. Left the house very tidy. They were well organised and have done a thorough job.

8 October 2025
Unprompted review
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Reply from Northwestdampproofing

Thanks for the fantastic review... it was a pleasure to do the work

Rated 5 out of 5 stars

Damp proofing

David was proactive and efficient throughout. He maintained great communication and did a top job.

8 October 2025
Unprompted review
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Reply from Northwestdampproofing

Thanks for great review

Rated 5 out of 5 stars

10/10 service

David picked up the phone and was absolutely fantastic. Called the tenant straight within a day and booked an appointment. He provided a full report on the issues all within 48 hours detailing the cause and solution. Can’t recommend this company enough for any damp/mould issues.

17 September 2025
Unprompted review
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Reply from Northwestdampproofing

Thanks for the great review

Rated 5 out of 5 stars

Straight forward process with great…

Straight forward process with great communication throughout, would highly recommend!

Very fairly priced.

8 August 2025
Unprompted review
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Reply from Northwestdampproofing

Thanks for the positive review.. it's much appreciated

Rated 5 out of 5 stars

Damp proofing on rented property

The team turned up when they were supposed to. They completed the work within the agreed timeframe. My tenants we very positive about the experience and said the team were polite and cleaned up after themselves and all disruption was kept to a minimum.

11 August 2025
Unprompted review
Northwestdampproofing logo

Reply from Northwestdampproofing

Thanks for the great review

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