I ordered on the 24th July but it has not been delivered yet. I have had no further communication about time of delivery even though I sent an email asking for when I would receive my order. I cannot... See more
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NORTH offers unique pieces for the aspirational and revolutionary set.
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No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 12% of negative reviews
Typically replies within 1 month
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Shopping on the site was very easy and…
Shopping on the site was very easy and the prices was great. I am waiting for my order.
You make the whole process so friendly
You make the whole process so friendly. And I really appreciate that.
The items are of super low quality, the shipping address is in Italy
The items are of super low quality. If you want to return them, you should post the items to Italy which costs you hundreds of dollars.
This company does not have a fair returns system
There's no proper returns system. I ordered a trouser suit which didn't fit. There was no invoice in the parcel so I emailed them for returns information. They eventually sent me an address in ITALY & I had to pay postage £14.45! on 1st June. Today the parcel.was returned to me with the address scribbled on & lots of customs stamps. I think they're an American company & seem to be totally unaware of correct procedure for returns. .I'm ok with postage costs within Uk but surely it's unacceptable to ask customers to send the item abroad at an exorbitant cost & then give them the wrong address to write by hand on the parcel. What am I to do now? I feel I have to warn other potential customers!
They ve now sent me an offer for another purchase but that doesn't solve the basic problem- unreliable returns!!
I have only received half of what I should get & the exorbitant postage cost is ignored.
I should have read reviews before…
I should have read reviews before ordering. The size fits OK, but this is beachwear not fashion wear. It is thinly woven and practically see through. I don't feel it would be appropriate to wear touring museums, cathedrals or cultural sights. Useful for poolside and beachcombing with something underneath you wouldn't mind others seeing.
a bad company
My experience in trying to return an unsuitable and ill- fitting item and obtain a refund has been horrendous. I have spent hours and a lot of money in trying to get a refund . The returns procedure is a nightmare. A customer care person from North replies to my emails saying that they will refund the money as soon as they receive the item which I sent back with tracker postage several weeks ago but claims it hasn't arrived .
Avoid this company at all costs .. and I mean costs
Good choice of practical but beautiful…
Good choice of practical but beautiful clothing. Looking for ward to receiving my first order...
So far re ordering and use of website
So far re ordering and use of website. Very good and simple to use. Now let’s see how order arrives. 😂
Stumble upon your site by accident
Stumble upon your site by accident. However, I had been searching for anything--clothing that is--to wear to a brunch with my practice colleagues. Image my surprise when I came across your no wrinkle two piece outfit! The style and the price was spot on!
Thank you for providing the busy, professional female just the right weekend attire!
Quality of items were good when they…
Quality of items were good when they arrived. Very friendly, helpful staff kept in touch. Had problems with one order when there was an issue (?technical) which resulted in 3 identical items awaiting payment, which I couldn't cancel on the app. I will definitely return to this company. Well done and thank you!
Do not buy
I received the order after a very long time. What a disappointment. The fabric, which is supposed to be linen, isn't—and the quality is terrible. The cut of the trousers is awful; they are poorly made. Returning them is nearly impossible, as the cost is almost equal to the price of the item itself. I feel like I’ve been scammed. They look beautiful in the photos; I’ve lost nearly 100 dollars.
Returning unfit goods
Ordered the relaxed suit in April.
Arrived May but item was massive even though I had ordered the smallest size.
Return process was a small and very frustrating.
Not only did I have to take and send a photo of the item I had to describe I full detail why it was too big!
I then had instructions through on how to return
VIA tracked International post to Italy costing £14.45.
Several emails chasing the return last week the parcel was returned to me as it was refused at customs!!
Emailed company and was told to retain the item and I could have a voucher for full amount to spend on something else.
OR zI could take a refund of 70%.
£44.00 plus 14.45 postage approx £39?
Refund received £26
Will not be using them again
Bought a similar item from shein £13.99
Lovely.
Less than expected
Very long delivery wait. Poor quality fabrics, garments were a mixture of cotton and linen looked cheap. Finishing fairly skimpy. I will not be ordering again. The website makes everything look desirable but the reality is the complete opposite.
The track suit looks exactly like what…
The track suit looks exactly like what I wanted & I loved the colour choices. I’m hoping that when I receive it, it will be exactly right.
Returns IMPOSSIBLE!
This company makes returns IMPOSSIBLE!!! Website advertises “risk free returns”. This is NOT the case. I returned items over 4 months ago and still haven’t received a refund!!!
Though my items were shipped to me from a Canadian address, I had to return them to small town in Italy. I have reached out to North Fashion numerous times and they are not at all helpful.
BUYER BEWARE!
Excellent style Choices.
Quality clothing, love linen,plenty of age appropriate styles to choose from.
Poor quality garment
The quality of the garment is very poor, it should contain linen but there appears to be no evidence of linen in the material
Cheap and nasty.
Attractive items with good reviews.
Attractive items with good reviews.
Jogging suit and a dress
Description of articles
Price value
Site easy to navigate
Would have liked to have a firm date on delivery.
North fashion,I lift my hat for their…
North fashion,I lift my hat for their kind politeness and forever help, I was refunded a voucher to purchase goods that would fit me, they gave me the assistance I needed leaving me a very satisfied customer. They did not shun me away but took me under their wing,and supported me. Im so looking forward to my new purchase. I explained my size and anything else that would be of good choice. I will definitely buy from their website as I know they will be helpful. Keep up your good work ladies we need more kind helpful people like you in our times. Gid bless you.🙏🏿
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