Ive used Northerner on a Monthly basis for a short while on relatively small orders so far and they have been really reliable. I intend to use them more often moving forward great prices and service.
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Great products at a more than competitive price. Fast free delivery, direct to my local InPost box so the package will never be stolen from my doorstep - GREAT
Company replied
I do shift work so it's difficult to know when I'll be home to receive an order. Northerner make it easy by giving you multiple options which drew me to them. The Nicotine pouches are also competitive... See more
Company replied
Absolutely fantastic pricing and ease of ordering. Shipped and arrived in less than a week to my doorstep. 10/10 recommend. Have already had dozens of friends order from here.
Company replied
Company details
Written by the company
Our journey began long time ago, being one of the pioneers within e-Commerce and even more so with focus on smokeless tobacco. Starting our business back in 1998 as a small start-up, we have made huge steps and today we are a professional business offering our customers quality products and services around the globe. Our ambition apart from growing our business, is to improve access to smokeless nicotine products for millions of people. Already today, we are the world’s market leading online actor within ‘smokeless’ and delivers products to adult consumers around the world.
Contact info
631 Highway 90A, 77489, Missouri City, United States
- +1 (713) 997-3770
- hello-us@northerner.com
- northerner.com
4.6
Excellent
4K reviews
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Reply from Northerner.com
Hi Paul,
Thank you for your review!
This is certainly not how we want you to receive your products, and we of course want to make this right.
We have therefore contacted you via email to assist you further with this matter.
We look forward to helping you shortly 😊
Kind regards,
Elin
Reply from Northerner.com
Hi Austin,
We appreciate your positive feedback and are happy you were satisfied with our prompt shipping and excellent selection.
Best regards,
The Customer Experience Team
Reply from Northerner.com
Hi,
We're happy to hear that you enjoyed our fast service! Thank you for leaving a review!
Best regards,
The Customer Experience Team
Great prices and variety
Great prices and variety, they unfortunately no longer ship to my state so I’ve had to find alternatives.
12 June 2025
Reply from Northerner.com
Hi Rob,
We appreciate your feedback and are glad you liked our prices and variety. We're sorry we no longer ship to your state and that you've had to seek other options.
Best regards,
The Customer Experience Team
Reply from Northerner.com
Hi George,
We're happy you found our service amazing and the value great! Thank you for your positive feedback; it means a lot to our team.
Best regards,
The Customer Experience Team
Reply from Northerner.com
Hi Alan,
Thank you for your feedback!
Oh no, this doesn’t sound good at all and is certainly not something we want to happen. We will pass this information on internally for further investigation.
If any of your products are damaged or missing, you are very welcome to contact our customer service team for further assistance.
Kind regards,
Elin
Very quick service.
8 April 2026
Reply from Northerner.com
Hi Kate,
We're glad you enjoyed our quick service! Thank you for sharing your experience with us!
Best regards,
The Customer Experience Team
always 5* great selection esy checkout…
always 5* great selection esy checkout and fast delivery
29 March 2026
Reply from Northerner.com
Hi Liam,
We're happy you find our selection great, checkout easy, and delivery fast. Thank you for your positive feedback; it means a lot to us!
Best regards,
The Customer Experience Team
Was a little disappointed
Was a little disappointed. Rogue spearmint had several open pouches. Messy
8 April 2026
Reply from Northerner.com
Hi Susan,
We are sorry the Rogue spearmint pouches were open, causing a mess. We appreciate your feedback and will look into this issue.
Best regards,
The Customer Experience Team
Reply from Northerner.com
Hi Roger,
We're happy you found our website easy to use and our prices good. It's great to hear you received super fast delivery. Thanks for your feedback!
Best regards,
The Customer Experience Team
Reply from Northerner.com
Hi Lucas,
We're happy to hear that you received your order quickly and found our prices more favorable than those at convenience stores. Thank you for the feedback!
Best regards,
The Customer Experience Team
Good prices and fast shipping awesome
Good prices and fast shipping awesome, will be back for more.
8 April 2026
Reply from Northerner.com
Hi Jesse,
We appreciate your positive feedback! We're so glad you were satisfied with our prices and fast shipping. Thank you for taking the time to leave a review!
Best regards,
The Customer Experience Team
My personal go to man I love these guys…
My personal go to man I love these guys 20 boxes for 49.80 which means each box is 2.49 in store it’s 6.50 so your saving 4 pound per box definitely worth it your saving 70-80 quid a month just by bulk buying
7 April 2026
Reply from Northerner.com
Hi Abdiqani,
We're happy to hear that you appreciate the value we offer! It's great to know that bulk buying is saving you money and meeting your needs. Thank you for sharing your positive experience with us.
Best regards,
The Customer Experience Team
Yes its a great delivery service if…
Yes its a great delivery service if Royal Mail were a little more reliable.
7 April 2026
Reply from Northerner.com
Hi Richard,
We appreciate your positive feedback! We acknowledge Royal Mail's reliability can sometimes be a concern and we're always looking for improvements in our service.
Best regards,
The Customer Experience Team
Easy to order and shipping was fast
28 March 2026
Reply from Northerner.com
Hi,
We appreciate you letting us know the order was easy and the shipping was fast! Thank you for your feedback.
Best regards,
The Customer Experience Team
Reply from Northerner.com
Hi Martin,
We appreciate your positive feedback and are so happy you were pleased with our great offers and super fast delivery!
Best regards,
The Customer Experience Team
Good quality and fast delivery.
6 April 2026
Reply from Northerner.com
Hi Chitra,
We appreciate your feedback and are so happy you were satisfied with our quality and prompt delivery service. Thanks for your support.
Best regards,
The Customer Experience Team
Reply from Northerner.com
Hi,
We're happy to hear that you love the value we offer when buying in bulk. Thank you for your positive feedback; we appreciate it!
Best regards,
The Customer Experience Team
Fast shipping
25 March 2026
Reply from Northerner.com
Hi Melissa,
We appreciate your positive feedback and are so happy that our fast shipping met your expectations.
Best regards,
The Customer Experience Team
Reply from Northerner.com
Hi Adam,
We're happy to hear that you received quick, same-day delivery service in the Houston area. Thank you for your positive feedback; we appreciate it!
Best regards,
The Customer Experience Team
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