Northerner.com Reviews 4,458

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 3,337 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent prices, often highlighting the significant savings compared to other retailers and the value of bulk purchasing. Many appreciate the wide selection of products available and the overall ease of ordering, with numerous people commending the fast and often free delivery service. However, some people were dissatisfied with certain aspects, such as receiving old or dry products, or experiencing issues with orders processing twice. A few customers also reported problems with delivery, including delayed shipments, orders being sent back, or packages arriving with missing items or damaged/ripped pouches.

What people talk about most

Delivery service

Customers had positive experiences with delivery services. Many reviewers praised the fast and prompt... See more

Price

Reviewers mention positive feedback about price. Customers consistently praise the very good and cheap... See more

Product

People report positive experiences with product, often highlighting the quality and competitive pricing. Many... See more

Order

Customers consistently note positive experiences with order. Many reviewers highlight the ease of ordering,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the prompt, fast, and reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ive used Northerner on a Monthly basis for a short while on relatively small orders so far and they have been really reliable. I intend to use them more often moving forward great prices and service.

Company replied

Rated 5 out of 5 stars

Great products at a more than competitive price. Fast free delivery, direct to my local InPost box so the package will never be stolen from my doorstep - GREAT

Company replied

Rated 5 out of 5 stars

I do shift work so it's difficult to know when I'll be home to receive an order. Northerner make it easy by giving you multiple options which drew me to them. The Nicotine pouches are also competitive... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic pricing and ease of ordering. Shipped and arrived in less than a week to my doorstep. 10/10 recommend. Have already had dozens of friends order from here.

Company replied


Company details

  1. Tobacco Shop

Written by the company

Our journey began long time ago, being one of the pioneers within e-Commerce and even more so with focus on smokeless tobacco. Starting our business back in 1998 as a small start-up, we have made huge steps and today we are a professional business offering our customers quality products and services around the globe. Our ambition apart from growing our business, is to improve access to smokeless nicotine products for millions of people. Already today, we are the world’s market leading online actor within ‘smokeless’ and delivers products to adult consumers around the world.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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Rated 5 out of 5 stars
Northerner.com logo

Reply from Northerner.com

Hi Tim,

We appreciate you letting us know the ordering was easy, and the shipping was fast! Thank you for your feedback.

Best regards,
The Customer Experience Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery

23 April 2026
Northerner.com logo

Reply from Northerner.com

Hi Trevor,

We appreciate your positive feedback and we're so happy that our quick delivery met your expectations!

Best regards,
The Customer Experience Team

Rated 5 out of 5 stars

Great range of low strength pouches

Great range of low strength pouches, with next day delivery, great service, thank you 😊

29 April 2026
Northerner.com logo

Reply from Northerner.com

Hi,

We're happy to hear that you had a great experience with our low-strength pouch selection and fast delivery service. Thank you for your positive feedback; we appreciate it!

Best regards,
The Customer Experience Team

Rated 5 out of 5 stars
Northerner.com logo

Reply from Northerner.com

Hi Alec,

We appreciate your positive feedback! We are so happy you were satisfied with our prices and how quickly we shipped your order.

Best regards,
The Customer Experience Team

Rated 1 out of 5 stars

Old and dry snus. Not supposed to be like this

Last time I ordered it got very old and dry snus. I was promised this wouldn't happen again if I have them another chance. Decided to do that and ordered 20 boxes, and again, I got old and dry snus. Keep away from these

30 April 2026
Unprompted review
Northerner.com logo

Reply from Northerner.com

We appreciate you taking the time to share your experience. We're sorry to hear that you received products that were not up to standard. We would love to investigate this issue and make it right to ensure our products meet your expectations. At your earliest convenience please contact us at +1 (816) 336-0040 and we look forward to resolving this issue with you. Thank you!

Rated 5 out of 5 stars

Ordered yesterday afternoon and arrived…

Ordered yesterday afternoon and arrived within 24 hours. High quality products all with recent production dates (within 12 months, some within 1 month) so taste fresh. Excellent prices, thank you - I will be a repeat customer!

30 April 2026
Unprompted review
Northerner.com logo

Reply from Northerner.com

Hi Lewis,

We're happy to hear that you received your order quickly and appreciate the freshness and quality of our products. We're glad you enjoyed your experience and thank you for your positive feedback; we look forward to serving you again!

Best regards,
The Customer Experience Team

Rated 5 out of 5 stars

Great prices

Great prices, fast shipping.

22 April 2026
Northerner.com logo

Reply from Northerner.com

Hi Jake,

We appreciate your positive feedback! We are so happy you were satisfied with our great prices and fast shipping.

Best regards,
The Customer Experience Team

Rated 5 out of 5 stars

First time

The website is sleek and easy to use, delivery was fast and prompt, and the order was correct.

13 April 2026
Northerner.com logo

Reply from Northerner.com

We appreciate you sharing your feedback. We're so glad you found our website easy to use and that you were happy with the fast, prompt delivery and correct order.

Rated 5 out of 5 stars

Delivery on time update all the steps…

Delivery on time update all the steps stock is fresh.Thanks

12 April 2026
Northerner.com logo

Reply from Northerner.com

Hi,

We're happy to hear that you received your delivery on time and found our stock fresh. Thank you for your positive feedback; we appreciate it.

Best regards,
The Customer Experience Team

Rated 5 out of 5 stars

I love how quickly the orders arrive…

I love how quickly the orders arrive from y’all, and the sales are great!

8 April 2026
Northerner.com logo

Reply from Northerner.com

Hi Sterling,

We're happy to hear that you love how quickly the orders arrive and that you appreciate the great sales we offer! We appreciate you sharing your feedback.

Best regards,
The Customer Experience Team

Rated 5 out of 5 stars

Best site for buying your snus

Best site for buying your snus. Probably the cheapest prices around. Great deals if you buy in bulk. All genuine, quality products. Very speedy delivery.

22 April 2026
Northerner.com logo

Reply from Northerner.com

Hi Jonathan,

We appreciate your feedback! We're happy to hear that you find our site the best for snus, with great bulk deals and speedy delivery. It's great to know you value our genuine, quality products.

Best regards,
The Customer Experience Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery , excellent product and good price.

22 April 2026
Northerner.com logo

Reply from Northerner.com

Hi Mourad,

We appreciate your positive feedback! We're so glad you were satisfied with the fast delivery, excellent product, and good price. Thank you!

Best regards,
The Customer Experience Team

Rated 5 out of 5 stars

Order got delivered a day early

Order got delivered a day early. Everything was accounted for. Couldn't ask for better quality and service.

22 April 2026
Northerner.com logo

Reply from Northerner.com

Hi Dylan,

We're happy to hear that your order arrived early and complete! We appreciate your kind words regarding our quality and service; thank you for the positive feedback!

Best regards,
The Customer Experience Team

Rated 5 out of 5 stars

First time satisfied customer

Once, with the assistance of customer support, I got an issue regarding age verification sorted out, which I fully understand is necessary, the order was completed and delivered the next morning. Excellent service and value and will be using Northerner again!

22 April 2026
Northerner.com logo

Reply from Northerner.com

Hi,

We appreciate you sharing your experience. We're happy to hear that customer support resolved the age verification issue and that your order arrived promptly. We value your business and look forward to serving you again!

Best regards,
The Customer Experience Team

Rated 5 out of 5 stars

Def getting these AGAIN.....ALL DAY

1 April 2026
Unprompted review
Northerner.com logo

Reply from Northerner.com

Hi Chris,

We're so happy to hear you enjoyed them all day long! Thanks for letting us know; we appreciate your continued support.

Best regards,
The Customer Experience Team

Rated 5 out of 5 stars

Super fast delivery

As usual an excellent service as always, delivered the very next day

21 April 2026
Northerner.com logo

Reply from Northerner.com

Hi Gavin,

We're delighted to hear that you consistently receive excellent service from us! Thank you for your positive feedback; we appreciate your continued support.

Best regards,
The Customer Experience Team

Rated 5 out of 5 stars

Excellent service and fast delivery

Excellent service and fast delivery

21 April 2026
Northerner.com logo

Reply from Northerner.com

Hi Nicola,

We appreciate your positive feedback and we're so happy you were satisfied with our excellent service and fast delivery. Thanks for your support.

Best regards,
The Customer Experience Team

Rated 5 out of 5 stars

Quick and easy

Easy to order and quick delivery.

20 April 2026
Northerner.com logo

Reply from Northerner.com

Hi Zach,

We appreciate you letting us know the order was easy, and the delivery was quick! Thank you for your feedback.

Best regards,
The Customer Experience Team

Rated 5 out of 5 stars

Quick and easy to order my favourite…

Quick and easy to order my favourite mini pouches. Delivered in good time , always pleasant to deal with

11 April 2026
Northerner.com logo

Reply from Northerner.com

Hi Sean,

We appreciate your review! We're happy to hear ordering your favorite mini pouches was quick and easy, and that delivery was prompt. It's great to know you find us pleasant.

Best regards,
The Customer Experience Team

Rated 5 out of 5 stars

Price was good with the 30% discount

Price was good with the 30% discount. I can still get them as cheap or cheaper at Town pump. Delivery was quick and great.

21 April 2026
Northerner.com logo

Reply from Northerner.com

Hi Daniel,

We appreciate your feedback and are glad you found the price good with the discount. We're happy to hear that the delivery was quick and great! Thanks for your review.

Best regards,
The Customer Experience Team

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