Northcore Reviews 39

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

I ordered a surf rack for three boards and installed it on the wall a few days ago. One of my longboards just fell to the ground in front of me because the bracket broke, and as a result, I got a nast... See more

Company replied

Rated 2 out of 5 stars

I bought the hibiscus van seat cover. After 5 months it's ripped badly along the seam and fabric on seat has worn thin. The material is definitely not tough, and hasn't lasted. No response from cust... See more

Rated 5 out of 5 stars

First time using my new Northcore Beach Basha Sport Changing Robe - A beach in the NE of Scotland (Cullen Bay) - Stiff breeze from the NW - Changing Robe performed brilliantly, plenty room to get cha... See more

Rated 1 out of 5 stars

I purchased the NorthCore board bag in size 6’4, expecting it to fit my 6’4 board. It doesn’t, the bag is too small once the fins are on, even though other brands like FCS or DaKine make a 6’4 bag... See more

Company details

  1. Sporting Goods Store
  2. Adventure Sports

Written by the company

Premium surf hardware and adventure gear, designed by surfers and outdoor lovers. Shop surf outdoor essentials such as changing robes, dry bags, surfboard bags and everything else you need for your next adventure. Free delivery over £50.


Contact info

2.2

Poor

TrustScore 2 out of 5

39 reviews

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No history of asking for reviews

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Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Northcore Surf rack 3 boards

I ordered a surf rack for three boards and installed it on the wall a few days ago. One of my longboards just fell to the ground in front of me because the bracket broke, and as a result, I got a nasty ding right before I was supposed to go surfing today. Luckily, one of my dogs wasn't walking underneath at the same time... Also, when you see how small the screws and wall plugs that come with the kit are compared to the size of the rack and the weight of three longboards, it's really not surprising. First and last time for me with Northcore.

10 January 2026
Unprompted review
Northcore logo

Reply from Northcore

Hi there, we're really sorry to hear you've experienced this problem with your item. Please respond with an order ID and we'll get in touch with you.

Rated 1 out of 5 stars

I purch Very Poor Quality, Misleading Sizing, and Terrible Customer Service ased the NorthCore board bag in…

I purchased the NorthCore board bag in size 6’4, expecting it to fit my 6’4 board. It doesn’t, the bag is too small once the fins are on, even though other brands like FCS or DaKine make a 6’4 bag that easily fits a 6’4 board with fins. This is misleading advertising and very disappointing.

The quality of the bag itself feels cheap and nowhere near the standard you’d expect for the price. When I tried to return it, I had to pay for the return shipping myself, which only added to the frustration. Customer service was unhelpful and slow to respond, matching the poor quality of the product.

I strongly recommend avoiding this brand. There are far better options out there with accurate sizing, better build quality, and much more professional customer service.

13 August 2025
Unprompted review
Rated 2 out of 5 stars

Hibiscus van seat cover 👎

I bought the hibiscus van seat cover. After 5 months it's ripped badly along the seam and fabric on seat has worn thin. The material is definitely not tough, and hasn't lasted. No response from customer services , which is really disappointing. Won't buy again

15 July 2025
Unprompted review
Rated 1 out of 5 stars

The discount for Black Friday sales…

The discount for Black Friday sales could not be added on the web order, and I have received no response to my request for this discount to be applied to the order.

25 November 2022
Northcore logo

Reply from Northcore

Hi Nuala,

Thank you for your review. I can confirm we were not running any promotions for Black Friday. Your order 9788877 was also placed on 26/11 which is the day after Black Friday.

I searched for communication from yourself regarding this issue and I could not locate any.

Alex - Customer Experience, Northcore.

Rated 5 out of 5 stars

Neoprene Seat Cover ☆☆☆☆☆

Neoprene Seat Cover ☆☆☆☆☆
Purchased as my sports car seals no longer seal 😆 and so this time of year, I'm always getting a wet bum and leg, so I am chuffed to have finally found a good quality solution! Tested on a road trip on Sunday and it worked a dream! Thick, cosy and doesn't budge! Love it! Thanks Northcore xox

27 November 2022
Unprompted review
Rated 2 out of 5 stars
Northcore logo

Reply from Northcore

Hi Adam,

Thank you for your review. We are sorry to hear of the delay with your order. I can confirm your delivery charge has been refunded back on to your original payment method.

We apologise for the delay and for any inconvenience caused.

Alex - Customer Experience, Northcore.

Rated 4 out of 5 stars

Useful piece of kit

Very well made and sturdy seat cover with good waterproofing.Being universal fit it is rather looser than I would have liked but its easy to put on and take off when I'm not working as a gardener.

10 November 2022
Rated 5 out of 5 stars

hibiscus seat covers

Bought the hibiscus seat covers for our VW T4. Fit perfectly and are of great quality. Service was prompt and the website is fantastic to use. Would highly recommend.

31 October 2022
Rated 5 out of 5 stars

Great!

No problem finding the items I needed on the website and placing my order. Regular communication kept me updated about delivery timescales. Items arrived well packaged and in time. Thanks very much!

30 October 2022

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