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Rated 1 out of 5 stars

My normest wallet is guaranteed for life - it has totally came apart and it’s almost a year old - can someone please contact me to get this replaced? I love the wallet, but need it replaced. 513-417-6... See more

Rated 1 out of 5 stars

The "Premium Leather" of my walnut brown AirTag wallet began peeling (delaminating) a few months into use. There is nobody to complain to, as the normest-store.com website no longer exists. The same w... See more

Rated 1 out of 5 stars

I bought a wallet from Normest in June 2023. Before the end of the year, the "leather" started to come off. Thought I'd contact them for a refund, but after reading about the experiences people had tr... See more

Rated 1 out of 5 stars

Don't buy anything from these crooks. Ordered December 14th, then on December 17th they told me my order had shipped and would arrive between December 29th and January 6th (already completely crazy).... See more

Company details


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1.1

Bad

TrustScore 1 out of 5

348 reviews

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Rated 1 out of 5 stars

Do not buy any Normest item

Unfortunately I didn't check any reviews before I ordered. The wallet itself looks okay so far but is absolutely unhandy to use. It is basically just two metal cards with a rubber band. I then wanted to send it back and contacted the customer service both, via their contact form and via mail several times. But did not get any answer back. In the meantime, the return deadline has already passed but I anyway gave up the hope to get back my money. Do definitely not buy any of their items, this **** is not even close worth the money...

6 November 2023
Unprompted review
Rated 2 out of 5 stars

Poor quality leather

Poor quality leather. After 2 weeks of using normal usage, the leather wallet edges started to deteriorate. No response from warranty / customer service either after a number of calls. Their rating on their website is only published with good ratings, I have left a feedback on their website, they did not publish it. This company is out to get people sucked in on their biased ratings to cover up for poor quality and service. Two stars only to reflect on the pricing is about 20%-30% lower than other product/brands.

7 November 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT GET ANYTHING FROM NORMEST

DO NOT TRUST THEM!
I ordered a wallet and a few more items from them as gifts for my son, and after 5 weeks, I am still waiting for the items. Since I never got anything, I bought other gifts in a different store. The tracking link I got doesn't show any updates since weeks ago. Their customer support only replies once or twice per week and they are offering me to send the same products when I don't need them any longer and don't want to refund my money or to at least let me choose other items. To me this seems to be a scam company.

5 December 2023
Unprompted review
Rated 1 out of 5 stars

The worst piece of …. ever, and the same customer experimentera!

The worst pice of…dont believe anything!
I bought a ”premium Leather wallet”, and when it arrived after 3 weeks, I thougt it was a joke or a mistake…. I have tried to send it back, thats impossible! I have sent 12 email, none has ben answered. The products are just cheap fakes, dont buy anything from this ”crapcompany”. Give your money to Somme poor fellow on the street instead, that will give you some kind of satisfaktion, Normest won,t!
Görsson

20 October 2023
Unprompted review
Rated 1 out of 5 stars

Airtag Wallet and Keychain Falling Apart

I purchased an Airtag Wallet and an Airtag Keychain this past summer. The wallet is made of cheap leather material and is falling apart. The keychain is cheap as well. The lock arm breaks open frequently, tossing my keys to the ground. These products are expensive and not worth the money. This is a total scam. Do not buy them!!

21 November 2023
Unprompted review
Rated 1 out of 5 stars

Ripoff

Ripoff! Cheap goods and they will not honor any returns. You cannot reach anyone either. They are scammers.

5 November 2023
Unprompted review
Rated 1 out of 5 stars

Purchased wallet and keychain

Purchased wallet and keychain. Wallet holds very few cards. Same with the keychain. Attempted to return these expensive items and the company does not respond to anything. Absolutely, consider the risks from ordering anything from this company. The cheaply made, over priced items are going to the garbage!

19 November 2023
Unprompted review
Rated 1 out of 5 stars

"Hassle Free Returns"…is a lie

This company claims to offer "Free shipping / hassle free returns"....however there are NO PRACTICAL INSTRUCTIONS ON HOW TO RETURN AN ITEM! No return address provided...and NO RESPONSE when contact form is filled out...There is no address on the website either, and no phone contact. I would NOT do business with this company again.

14 November 2023
Unprompted review
Rated 1 out of 5 stars

Possible Scam

After one month, I am still waiting. At this point I have given up and have contacted my credit card company. After the package vanished from tracking on 10/28, I contacted Normest. I asked for a refund twice but never received a reply. This site could be a straight up scam so beware.

28 October 2023
Unprompted review
Rated 1 out of 5 stars

Horrible support

Horrible support. Unable to return. No response from company and apparently “fully refundable”

18 October 2023
Unprompted review
Rated 1 out of 5 stars

Don’t waist you money with this brand…

Don’t waist you money with this brand company wallets. Very poor quality . Bad customer service. Never respond . Wallet is super cheap and broke really easy. I still waiting for my refund and any respond for the complaint that I put it . Too expensive for no reason. Quick , DONT BUY IT . If I can give it them 0 start I can feel more comfortable, so disappointed!!!

28 August 2023
Unprompted review
Rated 1 out of 5 stars

SCAM/FRAUD

SCAM/FRAUD - Premium leather wallet is not leather - some sort of cheap synthetic. Colours are not as they appear online. NO WAY TO REACH CUSTOMER SERVICE OR RETURN PRODUCT. *ended up having to dispute transaction with my credit card company*

6 September 2023
Unprompted review
Rated 1 out of 5 stars

Scam. Avoid

They have no returns. Its all a lie on the website. No one is responding to the messages. I have been trying to return this item for 3 weeks and still nothing.

18 October 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely NO Customer Service Available

I, too, would rate "0" if there was an option. Obviously a "scam" company. There instructions for "Returns" is purposely incomplete. There is NO option for "Returns". Also my first alleged "leather" wallet tore apart within 30 days of use. Would like to find a way to make this company responsible for their actions.

5 November 2023
Unprompted review

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