Normandy Insurance Reviews 

466
•
TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

The process with Normandy has become a lot better since they launched the Online quote and bind option. The part that is still lagging is that you can't actually bind, you have to send everything to U... See more

Rated 5 out of 5 stars

Frank Primato, the marketing rep/underwriter is world class. Very few company reps seem to want to do their jobs anymore, and Frank is very attentive and always responds. Highly recommend if you wan... See more

Rated 5 out of 5 stars

I have never had such great response from underwriters in all my 14 years as an agent. They are easy to contact and knowledgeable, will answer any and all questions quickly. The billing dept is also... See more

Rated 5 out of 5 stars

Normandy is a great place to write business. Their underwriting team is quick, efficient, and lets you know right off the bat if they can assist in quoting or not. This is great as an agent because... See more

Company details

  1. Insurance Company

Written by the company

Normandy Insurance is a commercial carrier & brokerage that provides‍ instant quotes, expert underwriting, and hands-on agent support. Since 2008, we’ve been helping agents across the country grow their book of business—without the hassle.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

466 reviews

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4.7

All reviews

(466)

18 reviews in the last 12 months

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Rated 4 out of 5 stars

The audit process needs more…

Everything is great overall. The audit process needs more communication, as I am trying to reach out to confirm if there is anything else needed. I am sometimes confused about who the point of contact would be if there are questions or concerns.

24 June 2022
Rated 5 out of 5 stars

Each time I have reached out to the…

Each time I have reached out to the underwriting department to discuss types of risks I am looking to place coverage on, the underwriting team has been very prompt and helpful in their response. In addition, for the risks that qualify with Normandy, the pricing has been very competitive on a consistent basis.

14 June 2022
Rated 5 out of 5 stars

Fast

Fast, efficient service received from underwriter with a friendly manner

2 June 2022
Rated 5 out of 5 stars

Very quick and easy to get a quote

Very quick and easy to get a quote. Once binding has been requested they are quick to turn it around and get a binder and invoice. The underwriter and marketing representative are the great with communications to keep me updated and informed.

16 May 2022
Rated 5 out of 5 stars

Working with Underwriter Krysti Payne…

Working with Underwriter Krysti Payne is a joy and easy as a breeze. She wrote the WC for a Catering Staffing company and a Cleaning company for me in just a couple days soon as I provided her a full submission. Normandy will get my CGL for them too. Direct personal interaction with my Underwriter, none of the "sterile, fully automated submission portal treatment" some Carriers want to funnel producers through.

Great attitude, responsive, professional, courteous, quick, excellent service.

I will continue to submit business to Normandy and Krysti Payne!

23 March 2022

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