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Nord Labs GamingReviews 

312
•
TrustScore 4 out of 5

3.9

Computer and Accessories Store
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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers had a great experience with this company. Customers are really happy with the enhanced VR experience provided by the products, particularly noting the improved comfort and extended battery life. Many appreciate how the battery pack acts as a counterweight, balancing the headset and significantly reducing pressure on the face and forehead, allowing for much longer gaming sessions without discomfort or headaches. The ease of fitting and use, along with the substantial increase in playtime, are frequently highlighted as major benefits. However, some people mentioned issues with product quality, such as batteries not lasting as advertised or failing after a short period, and some products arriving defective. Delivery service also received mixed feedback, with complaints about delayed shipments, incorrect deliveries, and poor packaging, leading to frustration for some customers.

What people talk about most

Product

Customers consistently note ambiguous experiences with the product, with many praising its comfort and... See more

User experience

People report positive experiences with user experience, with many reviewers highlighting increased comfort... See more

Quality

Users describe ambiguous interactions with quality, with some reviewers praising the comfort, stability, and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some customers reporting positive experiences... See more

Reviews shaping this summary

Rated 4 out of 5 stars

As advertised, the extra weight of having the battery pack does afford a more comfortable experience. The shipping time was not too bad, however better packaging is needed. The box it came in was crus... See more

Rated 4 out of 5 stars

The comfort strap is definitely better than the original (what looked like some sort of undergarment strap), has greater battery life - that is a must. Also, the prescription lenses are a great idea f... See more

Rated 5 out of 5 stars

All the products you sell enhance the vr experience. The quality and price along with delivery time to Australia is excellent.

Company replied

Rated 5 out of 5 stars

the comfort is nice but the extra playtime is what sold me no more being tethered to a wall halfway thru a session

Company details

  1. Computer and Accessories Store

Written by the company

Since 2018, Nord Labs Gaming has been trusted & reliable as the go-to VR accessory brand.

Contact info

3.9

Great

TrustScore 4 out of 5

312 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 40% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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3.9

All reviews

(312)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy To Use

NordQuestVR's battery pack and comfort strap are easy to use and install. They're user-friendly and effective.

19 August 2024

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